The lady that served us had so much product knowledge which gave us confidence in our choice of an expensive set of knives. She had the most amazing customer service which made the whole purchasing ex... もっと見る
所在地
所在地を変更UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH SHEFFIELD, SOUTH YORKSHIRE, GB
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In many of the superstores/other retailers it’s just there, you either buy it or you don’t, and the staff have no interest or knowledge of the product. ProCook was different, the two staff took time... もっと見る
企業が回答しました
I gave Procook 4 rather than five because I had to buy a full 4 piece dinner service to replace one broken cereal bowl. They are good but the inability to buy a replacement bowl lets customers down.
企業が回答しました
I’ve ordered on line and bought from the store and the service from the staff in the Meadowhall branch and quality of items is great. Love that each piece of the dinner service is individual. The... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH, SHEFFIELD, SOUTH YORKSHIRE, 英国
- 0114550 0341
4.9
優良
219件のレビュー
顧客にレビューを依頼しています
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この企業のTrustpilot 利用方法
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ProCook - Meadowhall からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the quality
Pleasant and efficient service.
Pleasant and efficient service from a knowledgeable salesperson.
2026年4月2日
ProCook - Meadowhall からの回答
We appreciate you sharing your experience! We're so happy to hear you received pleasant and efficient service from our knowledgeable salesperson.
Very helpful and friendly staff
Very helpful and friendly staff. I was buying a cooking knife and appreciated them having some vegetables to cut up so I could try the knives out.
2026年4月1日
Very clear and detailed product support…
Very clear and detailed product support in store helped us to make an informed decision about what to buy.
2026年3月29日
ProCook - Meadowhall からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that our in-store product support helped you make an informed decision.
Excellent customer service
Excellent customer service, everyone was incredibly friendly and knowledgeable about the products.
2026年3月22日
ProCook - Meadowhall からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received excellent customer service from our friendly and knowledgeable staff.
Easy return
Had to return a kettle because it wasn’t compatible with my hob and had no problems at all
2026年3月20日
ProCook - Meadowhall からの回答
We're happy to hear that the return process for the kettle, which was not compatible with your hob, went smoothly. Thank you for your positive feedback.
Nice friendly environment.
2026年3月29日
ProCook - Meadowhall からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The staff in the Sheffield Meadowhall…
The staff in the Sheffield Meadowhall stores were helpful and very knowledgeable with being pushy
2026年3月26日
ProCook - Meadowhall からの回答
We're happy to hear that our Sheffield Meadowhall staff were helpful and knowledgeable without being pushy. Thank you for your positive feedback!
ProCook - Meadowhall からの回答
We appreciate your positive feedback! We're happy you found our assistance and guidance valuable.
Was great seeing the shop for the first…
Was great seeing the shop for the first time. The assistant was lovely, and very helpful with out being pushy. Told me about the offers on the products I was buying. Will definitely be returning soon
2026年3月27日
自発的なレビュー
The 2 young girls were absolutely…
The 2 young girls were absolutely Amazing
They new the products in and out were so knowledgeable and extremely helpfull
They are a credit to themselfs and to your company
2026年3月27日
The shop is really nice and the…
The shop is really nice and the assistant was lovely and very helpful
2026年3月27日
Welcome to meadowhall
Nice to the shops arrival in meadowhall, looking forward to using again in the future
2026年3月25日
ProCook - Meadowhall からの回答
We appreciate your positive feedback regarding the good quality and how easy it is to clean; we are so happy you enjoyed it!
Lovely shop and assistants
Lovely shop and assistance - really nice new shop with everything for the new kitchen!
2026年3月21日
ProCook - Meadowhall からの回答
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our new shop and the assistance you received for your new kitchen.
ProCook - Meadowhall からの回答
We appreciate you sharing that our merchandise was great and that our staff and shop were lovely and pleasant!
Very friendly and effiecient
2026年3月21日
ProCook - Meadowhall からの回答
We appreciate you noting our staff! It means a lot to our team that you found them friendly and efficient.
best service we have had
best service we have had . the. manageress and all the staff were friendly and helpful. with great product knowledge, they all made us really helpful , but the best news is I no longer have to drive to clarks world in Somerset to get new pans
2026年3月23日
ProCook - Meadowhall からの回答
We're happy to hear about the excellent service you received from our friendly and helpful team. It's great to know their product knowledge was beneficial, and we're pleased you can now find our pans locally!
ProCook - Meadowhall からの回答
We appreciate your positive feedback regarding our excellent staff and products; we are delighted you are pleased!
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