The lady that served us had so much product knowledge which gave us confidence in our choice of an expensive set of knives. She had the most amazing customer service which made the whole purchasing ex... もっと見る
所在地
所在地を変更UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH SHEFFIELD, SOUTH YORKSHIRE, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
In many of the superstores/other retailers it’s just there, you either buy it or you don’t, and the staff have no interest or knowledge of the product. ProCook was different, the two staff took time... もっと見る
企業が回答しました
I gave Procook 4 rather than five because I had to buy a full 4 piece dinner service to replace one broken cereal bowl. They are good but the inability to buy a replacement bowl lets customers down.
企業が回答しました
I’ve ordered on line and bought from the store and the service from the staff in the Meadowhall branch and quality of items is great. Love that each piece of the dinner service is individual. The... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH, SHEFFIELD, SOUTH YORKSHIRE, 英国
- 0114550 0341
4.9
優良
219件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fantastic service
Fantastic service. The 2 women who were on duty in the shop were excellent. They knew their products and were informative, friendly and courteous. The product we bought (2 12 piece dinner services and 8 matching pasta bowls) are exactly what we wanted.
2026年4月22日
ProCook - Meadowhall からの回答
We appreciate you sharing your experience. We're happy to hear that the team members were helpful, friendly, and knowledgeable. It's great to know the dinnerware and pasta bowls are exactly what you wanted.
Excellent customer service
Excellent customer service. Nothing was too much trouble for the very friendly staff.
2026年4月22日
ProCook - Meadowhall からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff friendly and helpful.
ProCook - Meadowhall からの回答
We appreciate you letting us know about our good, polite, and knowledgable service; it means a lot to our team.
bright and welcoming
The store is bright and welcoming with a very good lay out. It is very easy to find what you are looking for with good examples of ideas for different set ups I.e dinner sets, cutlery, pan sets etc. The best part of my recent visit was the staff. The young lady that help myself and my friend had an amazing wealth of knowledge, was friendly and helpful while being professional but not pushy, which is something I find very encouraging and would make me want to visit your store again. All the items that I viewed in store where of a good quality with some brands I recognised plus new ones which looked interesting. They had the items both my friend and I wanted and much more besides. All in all a very pleasant and productive visit. I would highly recommend Pro Cook to anyone and will visit again.
2026年4月22日
ProCook - Meadowhall からの回答
We're happy to hear that you found the store layout helpful and the staff knowledgeable. It's great to know that you had a pleasant and productive visit and appreciated the quality and variety of our products. We appreciate your recommendation and look forward to your next visit!
Lovely shop
This lovely shop is a new one for me and I loved looking around it. I may have to rethink all my cooking appliances !
2026年4月21日
ProCook - Meadowhall からの回答
We're happy to hear that you enjoyed exploring our shop! It sounds like you had a wonderful experience browsing our selection. We appreciate you taking the time to share your positive feedback.
Staff were really friendly and…
Staff were really friendly and welcoming- the shop displays were inviting with a good range of products at a good price point
2026年4月20日
The young girl that serve me was most…
The young girl that serve me was most helpful, polite and helpful.
2026年4月17日
Friendly helpful staff.
2026年4月14日
I do not appreciate receiving repeat…
I do not appreciate receiving repeat requests for reviews especially at 12:20am…
2026年4月10日
ProCook - Meadowhall からの回答
We apologize for the late-night review requests. We'll address this issue to prevent future inconveniences. Thanks for your feedback.
Great service
Visited store on Friday 11th April, super friendly service, Khushboo was great helping me choose a chefs knife for my dad’s birthday.
Great experience!
2026年4月11日
ProCook - Meadowhall からの回答
We're glad you enjoyed your experience. It's great to hear that our service was super friendly and that our team member helped you choose a chef's knife for your dad's birthday. Thanks for your positive feedback!
The sales person was very helpful and…
The sales person was very helpful and knowledgeable. She demonstrated how the products worked and tried to get us value fir our money
2026年4月6日
ProCook - Meadowhall からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our sales person was helpful, knowledgeable, and showed you the products.
Kitchen knives
I have purchased cookware from them before I needed a sharp kitchen knife the lady who served me was very friendly and informative I was spoiled for choice i ended up buying two knifes and a pair of kitchen scissors i would definitely use them again
2026年4月9日
ProCook - Meadowhall からの回答
We're happy to hear that the service was friendly and informative while you were choosing your new kitchen knife. It's great you found what you needed, and we appreciate your intention to shop with us again.
Made extremely welcome as soon as we…
Made extremely welcome as soon as we entered the store, had great help choosing the right items love the choice in store and so pleased it’s on our doorstep.
2026年4月8日
ProCook - Meadowhall からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you felt welcome and received great help. It's wonderful you love the choices!
ProCook - Meadowhall からの回答
We appreciate you letting us know our staff was helpful and nice; it means a lot to our team.
Knowledgeable staff excellent kit
Knowledgeable staff. The gent who was helping me find what I wanted listened to what I asked for, asked intelligent questions and recommended some fantastic bits of kit that quickly became our favourites
2026年3月23日
ProCook - Meadowhall からの回答
We're happy to hear that our knowledgeable staff listened to your needs and recommended fantastic items that became your favorites! We appreciate your positive feedback.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。