What a fantastic selection of kitchen accessories, definitely be my first choice in the future. Prices are reasonable. worth a check if you reqiuire anything for the kitchen.
所在地
所在地を変更Unit 56, Lower Green Mall, Metrocentre, NE11 9YG Gateshead, GB
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レビュアーのコメントを見てみましょう
Very nice sales assistant. She found the ideal plates for us in size. They weren’t on display as they had been discontinued but just what we wanted. Plan to add to our collection with other pieces and... もっと見る
企業が回答しました
Excellent customer service, could not decide which pan I wanted the lady in the shop was more than helpful and did not mind me changing my mind and choosing another style pan despite having the origin... もっと見る
企業が回答しました
It's always a pleasure to shop at ProCook. The layout in the shop gives inspiration for styling my home and helps when choosing gifts. I like the quality of goods on sale. I purchased a salt & pepp... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 56, Lower Green Mall, Metrocentre, NE11 9YG, Gateshead, 英国
4.9
優良
579件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Excellent advice from staff
The staff in this shop were excellent giving plain and simple advice were extremely helpful and knowledgeable especially in the composition and perfirmance of the different knife and cookware brands
2026年7月14日
Excellent service and fair prices.
2026年7月12日
Helpful staff who know their products
Staff are friendly, helpful and knowledgable.i asked questions about using nonstick on an induction and gave me really useful advice. Delighted with my new purchase
2026年7月5日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Excellent customer service
Excellent customer service by a salesperson that had a great knowledge and helped me buy a product that met needs and not something that was more than I needed.
2026年7月7日
ProCook - Metro Centre からの回答
We're so pleased to hear about the excellent customer service you received! It's wonderful that our salesperson's knowledge helped you find the perfect product for your needs.
Helpful staff
The woman in the shop was lovely and a great help. Very knowledgeable, not trying to sell anything i didnt need
Very pleased with my pan, only used once but its the best pan ive used!
2026年7月6日
ProCook - Metro Centre からの回答
We're so pleased to hear our staff was lovely, knowledgeable, and helpful without being pushy! It's wonderful that you're so happy with your new pan and that it's the best you've used.
ProCook - Metro Centre からの回答
We appreciate your feedback and are glad you found exactly what you were looking for. We hope to welcome you back again soon.
Excellent
Excellent, staff were helpful, friendly wrapped my products in tissue paper.
Would purchase again.
2026年6月29日
ProCook - Metro Centre からの回答
We're so happy you found our staff helpful and friendly, and that you appreciated the tissue paper! We look forward to your next purchase.
We stocked store,good offers,friendly…
We stocked store,good offers,friendly helpful staff ,clean store
Thank you
Rosemary Wightman
2026年6月30日
ProCook - Metro Centre からの回答
We're so glad to hear you enjoyed our well-stocked and clean store, and found our staff friendly and helpful. Thank you for your kind words!
Helpful staff good product
2026年6月24日
Great staff help !
My experience was honestly top notch . I would definitely recommend going to the metrocentre pro cook branch as there staff are so helpful , generous and treat there customers with respect. It seems like they love their job and I’m very pleased / impressed with the service i experienced. In particular , this one worker called Kim and her colleague who I’m not sure what her name was absolutely fab , they gave me such great help , very positive attitude and most importantly the features of the products I wanted . Thank you so much to Kim and her colleague for the outstanding service they provided really thankfully
2026年6月29日
自発的なレビュー
Very knowledgeable and efficient
2026年6月25日
Nice shop!
Friendly staff helped me find some kitchen gadgets I had needed for awhile and couldn't find elsewhere. Good quality, so I'll be using them for a long time. Pleasant experience!
2026年6月24日
The staff were very pleasant and the…
The staff were very pleasant and the cake slicer does what it’s supposed to do
2026年6月16日
ProCook - Metro Centre からの回答
We're so glad you found our staff pleasant and that your cake slicer works well! Thank you for your kind words.
ProCook - Metro Centre からの回答
We're glad our team was helpful in finding what you needed. Thank you!
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