Brilliant shop, beautiful displays, well stocked with everything you need. Very polite and helpful staff, Nothing is a problem and eager to assist.
所在地
所在地を変更Unit 56, Lower Green Mall, Metrocentre, NE11 9YG Gateshead, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Dionne was fantastic in helping us purchase some new knives. Friendly and knowledgable she was only too happy to show us a range of knives. She built lovely rapport with us and even offered to bring a... もっと見る
企業が回答しました
Lovely shop with a wide selection of quality products. I was able to find what I wanted and pleasantly surprised at the good quality and competitive price. Staff were friendly and helpful and I was... もっと見る
企業が回答しました
I bought a knife sharpener as a gift as I already have one. The shop assistant was knowledgeable about the product and recommended a cheaper one, I knew what I wanted and we had a good conversation re... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 56, Lower Green Mall, Metrocentre, NE11 9YG, Gateshead, 英国
4.9
優良
623件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Purchased a superb set of knives with…
Purchased a superb set of knives with very helpful advice and professional, friendly service.
2026年8月29日
Cooking on gas!
The staff member offered good advice in a friendly and professional manner which enabled me to make an informed selection.
2026年8月29日
Great service!
We bought quite a few items and the lady who helped us was great, she managed to get us a good deal on the items we bought, plus they had extra savings which was a bonus
2026年8月28日
What a fantastic selection of kitchen…
What a fantastic selection of kitchen accessories, definitely be my first choice in the future. Prices are reasonable. worth a check if you reqiuire anything for the kitchen.
2026年8月27日
Knowledgeable staff
2026年8月26日
Good customer service staff were polite…
Good customer service staff were polite and helpful.
2026年8月21日
Very helpful and polite assistant
2026年8月25日
Very nice staff in Metrocenter shop and…
Very nice staff in Metrocenter shop and very nice for people
2026年8月21日
Staff were helpful in locating the item…
Staff were helpful in locating the item i was looking for.
2026年8月17日
Staff were very helpful and very…
Staff were very helpful and very understanding when I had a problem with the product that I purchased.
2026年8月20日
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Will definitely return.
2026年8月15日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Very nice sales assistant
Very nice sales assistant. She found the ideal plates for us in size. They weren’t on display as they had been discontinued but just what we wanted. Plan to add to our collection with other pieces and and will certainly go back to same store.
2026年8月14日
ProCook - Metro Centre からの回答
We're so pleased to hear that our sales assistant was able to help you find the ideal plates, even though they weren't on display! It's wonderful that you plan to add to your collection and will return to our store.
ProCook - Metro Centre からの回答
We're so happy to hear that you're pleased with the price and the quality of our blades! Thank you for your positive feedback.
Store set out nicely
Store set out nicely, found what I wanted straight away and the girl serving was helpful.
2026年8月15日
ProCook - Metro Centre からの回答
We're so glad you found our store nicely set out and that you located what you needed straight away! It's wonderful to hear our team member was helpful. Thank you for your kind feedback.
ProCook - Metro Centre からの回答
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff to be so friendly and keen to help.
Very nice & helpful staff amazing shop…
Very nice & helpful staff amazing shop products :)
2026年8月13日
ProCook - Metro Centre からの回答
We're so pleased to hear that you enjoyed our shop and found our staff to be very nice and helpful! We truly appreciate your positive feedback.
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