ProCook - O2 Icon レビュー 

421
TrustScore 5段階評価の5

4.8

Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX Greenwich Peninsula, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Beautiful and pristine quality for the best price in UK! I don’t think there is any other competitor offering this quality in such prices. My always go to for kitchen shopping! They even give 25 YEAR... もっと見る

5つ星のうち5の評価

I’ve visited the outlet shop in O2, and I was surprised with quite good selection. I bought two cups for cappuccino as I intended and also left with some extra things as I could not resist. The staff... もっと見る

5つ星のうち5の評価

Since we walked in the shop the guy greeted us and asked if we need any assistance. Well presented shop nice and clean and the guy staff was very professional! Varieties of products is great and is... もっと見る

5つ星のうち5の評価

The staff member who helped me was very knowledgeable about all products and also held our bags till later in the day as they were heavy.


企業情報

  1. キッチン用品店

当該企業による記述

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

当該企業による記述

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

連絡先

  • Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX, Greenwich Peninsula, 英国

4.8

優良

TrustScore 5段階評価の5

421件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(421)

過去12か月のレビュー数: 26,245

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Quick and friendly

Quick and friendly

2025年5月23日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

5つ星のうち5の評価

I give 5 stars to the service given

I give 5 stars to the service given
Otherwise I could buy everything in there at one go
Good quality staff

2025年5月26日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

We're glad you enjoyed your experience and appreciate the kind words regarding our staff. Thank you for the positive feedback!

5つ星のうち5の評価

Wide range of cooking products

Wide range of cooking products, of high quality and really nice pricing!

2025年5月24日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

We're so happy to hear you appreciate our wide range of high-quality cooking products and nice pricing! Thanks for your review.

5つ星のうち5の評価

Outstanding customer service

I made a purchase at the O2 Greenwich store. As always, products and prices are great, but what stood out at this visit was the customer service. Unfortunately, I did not get the gentleman's name, but I can honestly say his customer service skills were the best I have experienced in a very long time.

2025年5月24日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

We're glad you enjoyed your experience at our store. We appreciate your highlighting the great products and prices. We're especially happy to hear that you received excellent customer service. We'll be sure to share your kind words with our team. Thanks for your feedback!

5つ星のうち5の評価

Incredible knowledge

The gentleman who served us was extremely knowledgeable and courteous. So much so, I complemented him in front of a full shop. No way should the Management allow him to leave!

2025年5月23日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

We appreciate you taking the time to share your experience. We're glad to hear that you were impressed with our team member's knowledge and courtesy. We value their contributions and are grateful for your positive feedback.

5つ星のうち4の評価

Nothing to tell

Nothing to tell: selected a saucepan, paid and left

2025年5月15日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

We appreciate your feedback. We'll review the process to see how we can improve the shopping experience.

5つ星のうち5の評価

Design and quality

Design and quality

2025年5月15日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

5つ星のうち5の評価

Every thing was displayed well

Every thing was displayed well, tagged and staff was helpful and friendly CV oo

2025年5月17日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

We appreciate your feedback! We're happy to hear that you found our products well-displayed and that our staff was helpful and friendly.

5つ星のうち5の評価

Helpful and kind staff

Helpful and kind staff. Good prices

2025年5月10日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

We're glad our staff was helpful and kind, and that you found our prices good. Thanks!

5つ星のうち5の評価

The products quality

The quality of the products and the staff

2025年5月15日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

We appreciate your kind review! We're so glad you value our products and staff.

5つ星のうち4の評価

Excellent customer service!

I was little nervous to go back to the shop in order to exchange a wok with tiny defects. Jamie, a sales staff, quickly understands my requirements and swiftly exchange to a new one that he checked before handing it to me. I was so pleased and ended up buying additional item on the day.

2025年5月15日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

We appreciate you sharing your experience. We're glad to hear that the exchange process was smooth and that you were satisfied with the service. Thank you for your purchase!

5つ星のうち5の評価

Nice easy shopping experience with a…

Nice easy shopping experience with a friendly and efficient staff member.

2025年5月12日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

Thank you for your kind review! We are thrilled to hear you had a pleasant shopping experience with our friendly and efficient staff. We strive to create a welcoming and convenient environment for our customers, and we appreciate you taking the time to share your feedback.

5つ星のうち5の評価

The assistant was very nice and gave us…

The assistant was very nice and gave us all the information we needed to decide on a kitchen scissors

2025年5月10日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

Thank you for your kind review! We're delighted to hear that you found our staff member helpful and knowledgeable. We strive to provide our customers with a positive and informative experience, and we're glad you found it so. We appreciate you taking the time to share your feedback.

5つ星のうち5の評価

Wow, wow

Lovely shop. Friendly staff and great service.

2025年5月5日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

Thank you for your kind words! We're delighted to hear you enjoyed our shop and found our staff friendly and helpful. We strive to provide excellent customer service and appreciate your feedback.

5つ星のうち5の評価

Knowledgable staff

2025年5月4日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

5つ星のうち5の評価

Very good customer service

Staff are very friendly and helpful

2025年5月2日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

Thank you for your kind words! We're so happy to hear that you found our staff friendly and helpful. We strive to provide excellent customer service and appreciate your feedback.

5つ星のうち5の評価

ProCook O2

ProCook O2
We went in to browse but ended up buying new knives and cutlery. The lady who served us was so helpful and friendly, a great service.

2025年5月2日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

We are so glad to hear you had a positive experience in our store. It's wonderful to know our team was able to provide you with helpful and friendly service. We hope you enjoy your new knives and cutlery!

5つ星のうち5の評価

Excellent Quality

Excellent Quality

2025年4月24日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

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