ProCook - O2 Icon レビュー 

420
TrustScore 5段階評価の5

4.8

Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX Greenwich Peninsula, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Beautiful and pristine quality for the best price in UK! I don’t think there is any other competitor offering this quality in such prices. My always go to for kitchen shopping! They even give 25 YEAR... もっと見る

5つ星のうち5の評価

I’ve visited the outlet shop in O2, and I was surprised with quite good selection. I bought two cups for cappuccino as I intended and also left with some extra things as I could not resist. The staff... もっと見る

5つ星のうち5の評価

The staff member who helped me was very knowledgeable about all products and also held our bags till later in the day as they were heavy.

5つ星のうち5の評価

The staff and manager here yesterday were fantastic - helped my friend ordering pots for her new kitchen. Nothing was too much trouble and the gentleman went above and beyond by sourcing stock from ot... もっと見る

企業が回答しました


企業情報

  1. キッチン用品店

当該企業による記述

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

当該企業による記述

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

連絡先

  • Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX, Greenwich Peninsula, 英国

4.8

優良

TrustScore 5段階評価の5

420件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業のTrustpilot 利用方法

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4.8

すべてのレビュー

(420)

過去12か月のレビュー数: 26,161

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Knowledgeable & friendly staff

Staff were very friendly and they knew what they were talking about. They also saved me money by showing me alternatives….other stores maybe would have pushed to sell the more expensive item so kudos for taking the moral path….god bless

2025年8月5日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

We're happy to hear that our staff's knowledge and friendliness were helpful! We appreciate you recognizing our team's commitment to providing alternatives and prioritizing your needs. Thank you for your positive feedback.

5つ星のうち5の評価

Good and friendly staff

Good and friendly staff. Also good prices.

2025年8月5日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

We appreciate your positive feedback! We are so happy to hear our staff was friendly, and that you liked our good prices.

5つ星のうち5の評価

They carefully packed the fragile items…

They carefully packed the fragile items and handed them over to me in an organised manner.

2025年8月5日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

We're happy to hear that our careful packing and organized handling of your fragile items met your expectations. Thank you for your positive feedback!

5つ星のうち5の評価

Great products & value

Great products, excellent value, friendly staff

2025年8月3日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

We appreciate your positive feedback! We are so happy to hear you enjoyed our great products, excellent value, and friendly staff.

5つ星のうち5の評価

Good brand

Good brand! Polite staff,this shop close allmy qustions.

2025年7月27日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

We're happy to hear that our staff was polite and helpful in answering your questions. Thank you for the positive feedback!

5つ星のうち5の評価

Very helpful

Had to return a couple of induction pans that were too small to trigger our oven that were part of a set and Jan and Daniela from the O2 (hopefully names right) couldn’t be more helpful, I thought it would be really difficult and they sorted it out and now I have pans that work and are the sizes I want! Thank you!

2025年7月27日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

We're happy to hear that the return process for the induction pans went smoothly! We appreciate your positive feedback and are glad that our team could assist you in finding the right sizes. Thank you!

5つ星のうち5の評価

Good experience

Good experience. Good collection

2025年7月17日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

We're glad you had a good experience and liked our collection. Thank you for your positive feedback; we appreciate it.

5つ星のうち5の評価

Very helpful staff in selecting items I…

Very helpful staff in selecting items I required

2025年7月6日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

We appreciate your positive feedback! We're so happy to hear that our staff were helpful in selecting the items that you required.

5つ星のうち4の評価

what i would expect :)

i only bought a bowl but the items in the shop were good and i can imagine it is has most things a shopper could want

2025年7月5日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

We appreciate you taking the time to share your thoughts. We're glad to hear that you found our selection appealing and that we likely have what shoppers need.

5つ星のうち5の評価

Good quality products and helpful staff.

Good quality products and helpful staff.

2025年7月8日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

We appreciate your positive feedback! We are so happy you liked our good quality products and found our staff helpful.

5つ星のうち5の評価

personal service

Personal service and explanation

2025年6月22日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

We appreciate your feedback and are so glad you were happy with the personal service and explanation that we provided to you.

5つ星のうち5の評価

The Supersalesman. who served me was…

The salesman who served me was Excellent. He helped me find a Set of Knives , which had been Discontinued recently by calling around a lot of the other Pro Cook branches. A- for Excellence.

2025年6月13日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

We're happy to hear that the salesperson was so helpful in finding the set of knives for you, even though they were discontinued. We appreciate your recognition of their efforts to go the extra mile.

5つ星のうち5の評価

Polite staff

2025年5月27日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

5つ星のうち5の評価

Excellent knowledgable service

The staff and manager here yesterday were fantastic - helped my friend ordering pots for her new kitchen. Nothing was too much trouble and the gentleman went above and beyond by sourcing stock from other stores - was knowledgeable, super friendly. Service you rarely get these days! I also purchased items - great prices, great range - keep up the excellent work Procook

2025年5月27日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

We're so pleased to hear about the fantastic assistance you and your friend received while ordering pots for her new kitchen. It's great to know that our team went above and beyond to provide exceptional service. We appreciate your recognition of our great prices and range. Thank you for your kind review!

5つ星のうち5の評価

Quick and friendly

Quick and friendly

2025年5月23日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

5つ星のうち5の評価

I give 5 stars to the service given

I give 5 stars to the service given
Otherwise I could buy everything in there at one go
Good quality staff

2025年5月26日
ProCook - O2 Icon ロゴ

ProCook - O2 Icon からの回答

We're glad you enjoyed your experience and appreciate the kind words regarding our staff. Thank you for the positive feedback!

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