We wanted a new bread knife, specifically for sourdough bread. The lady who assisted us, I think her name was Donna, was so knowledgeable and helpful. She showed us three different options at differen... もっと見る
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レビュアーのコメントを見てみましょう
Always a great experience in a Pro Cook shop... helpful staff, demos if needed and well-laid out displays. Staff pointed out that I could buy two cutlery sets at a very large discount, which was idea... もっと見る
Popped in the shop to see the saucepans I was interested in after receiving an email with 20% off. I assumed it was an online discount and after mentioning the discount I was informed it applied in sh... もっと見る
企業が回答しました
Great shop experience! Donna helped hugely in choosing the right item for us, which turned out to fit our needs perfectly. Her knowledge and enthusiasm was awesome. Experience tempered only by the r... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Đường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA, Plymouth, 英国
- 01752 270724
4.9
優良
436件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff in the Plymouth branch are always…
Staff in the Plymouth branch are always super friendly and very approachable. Always on hand to help, demonstrate and advise. This is my new favourite shop.
2026年6月6日
Great products helpful but not pushy…
Great products helpful but not pushy advice, friendly , considerate staff
2026年6月1日
Great staff and great products
The staff were really friendly and informative. The products are such high quality and come in a variety of colours which is great for matching any kitchen.
2026年6月9日
Very welcoming with the staff and…
Very welcoming with the staff and helpful. It been a long time since I experience expert customer service. Make me want to buy from you again.
2026年6月8日
Helpful staff
2026年6月4日
Was great friendly staff always happy…
Was great friendly staff always happy to give advice on your purchase
2026年6月6日
Excellent service
2026年6月3日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Very helpful
Very helpful, remembered who I was from a previous visit. Showed me my options for a purchase
2026年5月27日
ProCook - Plymouth からの回答
We're so glad we could assist you and that our team provided excellent options! Thank you for your kind words.
Staff are very helpful
Staff were very helpful and happy to provide any advice without pushing for a sale.
2026年5月30日
ProCook - Plymouth からの回答
We're so glad our team was helpful and provided advice without pressure. We appreciate your wonderful feedback!
The assistant was very helpful in…
The assistant was very helpful in helping me decide on the knife sets, very polite and cheerful
2026年5月30日
ProCook - Plymouth からの回答
We're so glad our team member was helpful, polite, and cheerful in assisting you with knife sets. Thank you!
ProCook - Plymouth からの回答
We're so happy our staff was friendly, helpful, and knowledgeable.
Staff member extremely knowledgeable
Staff member extremely knowledgeable. Knew exactly what to recommend to suit my needs, including consideration of the weight of pans.
I bought a set of pans and also the Elite frying pan. I have been surprised that food sticks badly to the pan, though I thought I had seasoned the pan as recommended.
Frying an egg was hopeless.
I called in to Pro cook ( in another city) to ask about this. Again I received good advice from staff there. Staff are obviously so well trained and knowledgeable about the product they sell. The saucepans are very smart.
I hope the frying pan’s performance will match up to its high price. Time will tell.
2026年5月23日
ProCook - Plymouth からの回答
We are so glad to hear about your positive interactions with our staff and their helpful recommendations. We also appreciate you sharing your experience with the Elite frying pan and the sticking issue. We hope its performance will meet your expectations over time, and we value your feedback.
Quality
My wife and I only entered pro cook looking for another outlet that used to be in this location. We began to browse anyway and a very enthusiastic member of your team gave us her undividdd attention. As above she was very enthusiastic and very knowledgeable about your range of products and the relevant levels of quality and price. Suffice to say we bought a set of cutlery and a couple of small items but will return when ready to make our next purchase.
2026年5月23日
ProCook - Plymouth からの回答
We're so happy to hear that our team member provided such an enthusiastic and knowledgeable experience during your visit. We appreciate your positive feedback and are glad you found some great items. We look forward to your next purchase!
ProCook - Plymouth からの回答
We're so glad our assistant was helpful and knowledgeable! Thank you for your kind words.
Great staff,new about the products that…
Great staff,new about the products that we wished to buy and gave very helpful tips .
2026年5月23日
ProCook - Plymouth からの回答
We're so glad our staff was knowledgeable and provided helpful tips. Thank you for your kind words!
Great service and range of products
Mainly the proficient help the shop staff provide. We've been impressed on several occasions.
2026年5月21日
ProCook - Plymouth からの回答
We're so glad our staff's proficient help has consistently impressed you. Thank you for sharing your positive experiences with us!
Very pleased
The shop is very well laid out and the staff are friendly and helpful. I can’t fault them at all.
2026年5月17日
ProCook - Plymouth からの回答
We're so glad you found our shop well-organized and our staff friendly and helpful! Thank you for your kind words.
Knowledgeable and friendly staff
Knowledgeable and friendly staff. Gave good advice and didn't try to push the more expensive items.
2026年5月21日
ProCook - Plymouth からの回答
We're so glad to hear our team provided knowledgeable advice without pressure. Thank you for your wonderful feedback!
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