Great shop experience! Donna helped hugely in choosing the right item for us, which turned out to fit our needs perfectly. Her knowledge and enthusiasm was awesome. Experience tempered only by the r... もっと見る
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We visited the shop in Plymouth to purchase knives. The assistant was informative and extremely helpful offerung aeveral rangea of knives enabling me to make a choice to suit me. I am very happy with... もっと見る
Helpful staff reasonable price for quality of goods being sold. Good range of products store clean tidy and easy to navigate.
Staff are really knowledgeable about the range of products and are able to give really good advice about which are the best products to purchase ... even going as far to do their own research about ho... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Đường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA, Plymouth, 英国
- 01752 270724
4.9
優良
401件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Very helpful assistant who was very…
Very helpful assistant who was very knowledgeable about the product.
2026年5月3日
ProCook - Plymouth からの回答
We're happy to hear our assistant was helpful and knowledgeable about the product!
The product is excellent
The product is excellent, the lady in the shop was not overly helpful until it became clear that I was going to buy, initially she said she couldn’t help me, when I found what I wanted she became very good.
2026年5月6日
ProCook - Plymouth からの回答
We appreciate your feedback on your recent visit. We are concerned to hear about your initial experience with our staff and will address this internally.
ProCook - Plymouth からの回答
We're glad you liked our knives and staff!
ProCook - Plymouth からの回答
We appreciate your kind words.
Unfortunately one of the pans bought…
Unfortunately one of the pans bought was the wrong one, simple error by the staff as the pans were boxed, now have to make another trip to exchange it.
2026年5月7日
ProCook - Plymouth からの回答
We apologize for the mix-up with your pan and the inconvenience of an extra trip. We are reviewing our packing process to prevent this.
Service was friendly and efficient
Service was friendly and efficient. This shop is just what Plymouth needs.
2026年5月7日
ProCook - Plymouth からの回答
We're so glad our service was friendly and efficient. Thank you for your kind words!
The cafetiere looks good & works well
The cafetiere looks good & works well. Pleasant, friendly staff in shop.
2026年5月6日
ProCook - Plymouth からの回答
We appreciate you taking the time to leave this great review! We're so happy you enjoyed your purchase and our friendly staff.
The staff are amazing
The staff are amazing, explained the knives to me and worked out what would be perfect for me. Looking forward to my next visit
2026年4月30日
ProCook - Plymouth からの回答
We're so happy our staff provided excellent assistance and helped you find the perfect knives. We look forward to your next visit!
Helpful experienced staff.
Helpful staff willing to help and answer questions about products.
2026年5月2日
Lovely staff: great products
Lovely, helpful staff in the Plymouth store. Love my new saucepans 🥰. Quality is fantastic and they look great.
2026年5月2日
Lovely shop to walk around and browse…
Lovely shop to walk around and browse with affordable items. Love ours. Thank you
2026年5月2日
Great seal and they stack!
Great product at a great price. They have a strong seal that comes with a 1 year guarantee and I love that they stack easily. Great space-saver!
2026年4月25日
The assistant was extremely helpful.
The assistant was extremely helpful.
The product met my requirement.
2026年4月28日
ProCook - Plymouth からの回答
We're happy the assistant was helpful, and the product met your needs. Thank you for your positive feedback; we appreciate it very much.
Staff were extremely helpful and gave…
Staff were extremely helpful and gave good advice on what we needed, not just trying to sell the most expensive product
2026年4月21日
ProCook - Plymouth からの回答
We appreciate you sharing your experience! We're so happy to hear that our staff was helpful and gave good advice, not just focusing on the most expensive product.
The staff really know their productsct and…
The staff really know their product and this is the second time I've bought kitchen knives. It's great to be able to try one to see how it feels and they patently also have protocols to ensure it is all done safely. Regarding the knives, very good indeed.
2026年4月19日
Staff where welcoming but not intrusive…
Staff where welcoming but not intrusive well educated on the items on offer really helpful with our purchase
2026年4月14日
Very helpful
The staff are very helpful and that you can mix and match the knives and knives blocks
2026年4月17日
Ok i thought very good but ok
2026年4月17日
ProCook - Plymouth からの回答
We appreciate your feedback and will look into your experience to see where we can improve our service.
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