The ladies at GunWharf Pro Cook were exceptional. They gave me the Best customer service . We visited the shop on 16th July 2026 at around 6:30pm . Not only did they go over the pricing of knives se... もっと見る
所在地
所在地を変更Unit 25 Centurion Block, Canal Side, Gunwharf Quays, PO1 3FA Portsmouth, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Went into the Pro Cook at Gunwharf Quays and was immediately greeted by the members of staff. They were all so incredibly helpful. There’s nothing worse than being ignored when you enter or being bad... もっと見る
企業が回答しました
While shopping for new knives, shop assistant Holly made my experience phenomenal. She didn't try and push a sale, answered all of my questions, made valuable suggestions, was warm and knowledgable.... もっと見る
企業が回答しました
I popped in for a small pairing knife - real life shopping is so much better for items you will use every day! An assistant approached with a smile and took to sales/security card to store behind t... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 25 Centurion Block, Canal Side, Gunwharf Quays, PO1 3FA, Portsmouth, 英国
4.8
優良
839件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
ProCook - Portsmouth からの回答
We appreciate you taking the time to leave us such positive feedback! We are so glad you enjoy shopping with us.
Great Service
The sales associate who served us was so helpful when we were selecting our knives! A fabulous store we will definitely be returning!
2026年3月14日
ProCook - Portsmouth からの回答
We appreciate your positive feedback. We are so happy you found our customer service excellent, with a good choice and excellent value.
Great products at great prices
2026年3月15日
ProCook - Portsmouth からの回答
We appreciate you noting our great products at great prices; we are so happy!
Love the Pro Cook shop
Love the Pro Cook shop.I can always find exactly what I’m looking for at a reasonable price.Everything I have bought has come with a guarantee too
2026年3月15日
ProCook - Portsmouth からの回答
We're so glad you love our shop and can always find what you need at a reasonable price. It's great to know you appreciate the guarantees on our products!
Good service in the Portsmouth Gunwharf…
Good service in the Portsmouth Gunwharf shop today, combined with good quality products at very competitive prices.
2026年3月10日
ProCook - Portsmouth からの回答
We're happy to hear that you received good service and found great value at our Portsmouth Gunwharf shop. Thank you for your positive feedback and for taking the time to share.
ProCook - Portsmouth からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff and special offers helpful.
Excellent product.
Bought another baking tray at a very reasonable price. No need for aluminium foil as I hey really are non stick.
2026年3月7日
ProCook - Portsmouth からの回答
We're happy to hear that you found our baking tray to be a great value! It's wonderful that our non-stick feature eliminates the need for aluminum foil. Thanks for your positive feedback.
Great quality products at good prices
Great quality products at good prices. 2 purchases made.
Staff knowledgable and helpful.
2026年3月1日
ProCook - Portsmouth からの回答
We appreciate you taking the time to share your positive experience. We're happy to hear that you found our products to be of great quality and our staff helpful!
Staff were very helpful and I managed…
Staff were very helpful and I managed to get everything I needed thankyou precook
2026年2月25日
ProCook - Portsmouth からの回答
We appreciate you sharing your experience with us! We are so happy to hear that our staff was helpful and you got everything you needed.
Lovely store in gunwharf quays
Lovely store in gunwharf quays.
Very friendly staff.
Lovely products.
Bought some mugs to match a dining set we already have.
2026年3月1日
ProCook - Portsmouth からの回答
We're happy to hear that you enjoyed your visit to our store in Gunwharf Quays. We're so glad you found lovely products and friendly staff, and thank you for buying our mugs!
Excellent service great product and a…
Excellent service great product and a competitive price
2026年2月23日
ProCook - Portsmouth からの回答
We appreciate your positive feedback! We are so happy you found our service excellent, our product great, and our price competitive.
Always a good shop to look around
Always a good shop to look around; this branch has helpful staff. I've got quite a lot of ProCook stuff, and don't really look anywhere else when I need things for the kitchen.
2026年2月28日
I had been having problems with a food…
I had been having problems with a food processor and was getting very frustrated by the time take trying to resolve the issue with the on line/email system that is the ‘Modern way’ So, I gave up and went into the Portsmouth branch to see if they could help. Jade could not have been more helpful. She immediately owned the problem, offered me a couple of options, and nothing was too much trouble.
Bravo! What a breath of fresh air 👏👏👏
2026年2月26日
ProCook - Portsmouth からの回答
We're happy to hear that you had such a positive experience in our store. It's great to know that our team member was able to resolve your issue with the food processor. We appreciate you taking the time to share your feedback.
Lovely customer service
Lovely customer service. Gutted can't remember the lady's name.Products amazing
2026年2月22日
ProCook - Portsmouth からの回答
We're so glad you enjoyed our products and the service you received. We appreciate you taking the time to leave us such lovely feedback; it means a lot to us.
STAFF KNOWLEDGEABLE
Staff very proactive in approaching customers without being pushy. Young lady who served us was very knowledgeable, helpful and pleasant. Shop nicely laid out and not too cramped or cluttered.
2026年2月22日
ProCook - Portsmouth からの回答
We're happy to hear our staff were proactive but not pushy, and that the young lady who served you was knowledgeable, helpful, and pleasant. We appreciate your feedback on our shop's layout.
Delightful and helpful staff
Delightful and helpful staff. Very informative. The item I purchased (chefs knife) is of excellent quality.
Would certainly recommend.
2026年2月20日
ProCook - Portsmouth からの回答
We're so glad to hear you found our staff delightful and informative! It's great to know the chef's knife you purchased is of excellent quality. We appreciate your recommendation!
ProCook - Portsmouth からの回答
We appreciate you taking the time to leave us this great review! We're so happy you liked our selection and helpful staff.
Contacting customer service is easy
Contacting customer service is easy. They are friendly and helpful and resolve any issues with their products immediately. Thank you pro cook.
2026年2月23日
ProCook - Portsmouth からの回答
We're so happy to hear that contacting customer service was easy, friendly, and helpful for you! We appreciate your feedback and are glad any issues were resolved quickly.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。