Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced i... もっと見る
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所在地
所在地を変更Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
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Replaced all my old saucepans and frying pans with ProCook. Great quality, very reasonable price and very helpful staff in store.
Great range and selection of goods. I ws shopping specifically for a replacement utility knife. The staff member who served me was helpful, knowledgable, and gave advice but wasn't 'pushy' at all.... もっと見る
企業が回答しました
The staff in the Rushden lakes store are unfailingly positive, friendly and welcoming. Very well informed on their products and helpful. The range of products available are generally of a very high s... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, 英国
4.9
優良
1172件のレビュー
顧客にレビューを依頼しています
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High quality and great value
Helpful and knowledgeable staff.
High quality product.
Great value!
2026年7月29日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
ProCook - Rushden Lakes からの回答
We truly appreciate your kind words about our products and our helpful team. It's wonderful to hear you had such a positive experience!
ProCook - Rushden Lakes からの回答
We are so pleased to hear that you experienced good service and are happy with our excellent product. Thank you for your kind words!
Really helpful staff
Really helpful staff. Extremely friendly and chatty. Love all the products too!
2026年7月31日
Good product knowledge in store
Good product knowledge in store. We needed a cafietiere which was large enough and could not break!
2026年7月28日
Purchased plates in store totalling £65
Purchased plates in store totalling £65
Then when got home saw the same in their online store for far less
2026年7月20日
Fabulous range of products
Fabulous range of products. Store well set out and easy to navigate. Helpful staff
2026年7月19日
The friendliness of the member of staff…
The friendliness of the member of staff and her knowledge of the products . I believe she comes from Peru. Wish more stores had staff like this.
2026年7月20日
Very good service and many products to…
Very good service and many products to choose from
2026年7月20日
Really friendly, helpful staff
Really friendly staff. Not pushy when they saw me enter. I felt co fortable when I had a question to approach them and they proved very helpful. Had this not happened I would not have bought what I bought. When I said no to a bag they offered to help me. I had looked for place mats and didn't like the only ones I thought they had. I decided to ask about any more to look at whilst I was paying. The lady knew exactly where some other ones were which I would not have found. i quickly bought some. She then offered me the help of one of the other assistants. I siad no but they were so lovely that I agreed and he carried all my purchases down the opposite end of the centre and was friendly. Was a great experience.
2026年7月18日
Well stocked shop everything clearly…
Well stocked shop everything clearly displayed. Very helpful and friendly staff.
2026年7月17日
Found what I wanted and very pleased…
Found what I wanted and very pleased with my purchase.
2026年7月16日
The service was great
The service was great, and he had a lot of things, but not quite a good choice as I hoped for.
2026年7月14日
ProCook - Rushden Lakes からの回答
We appreciate your feedback and are glad our service was great. We're always working to expand our selection.
Had a huge array of saucepans and found…
Had a huge array of saucepans and found exactly what I wanted
2026年7月10日
We both love Pro Cook
We both love Pro Cook, for the amazing selection of products, pricing and the staff are very helpful and friendly.
2026年7月6日
The young man that served me was…
The young man that served me was particularly helpful , taking me to the item I enquired about and explaining the “ 3 for £10 deal “ . I am pleased with the products purchased and would definitely shop in store again .
2026年7月9日
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