Helpful as always. Unfortunately our labrador puppy decided that he would help empty the dishwasher, caught his id tag and pulled the whole fully loaded bottom basket across the kitchen. 13 dinner p... もっと見る
所在地
所在地を変更Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
First you sold bread making machines, nowhere else in rushden does, your people were extremely helpful, not pushy,I paid and had a walk around the shop bright,clean,uncluttered a good selection of pr... もっと見る
We already have one milk pan and absolutely love it , non stick ,great for sauces and boiling milk. Never sticks really easy to clean. We decided to get another one to add to our collection. Get one h... もっと見る
Very good quality Product - I was surprised because I had called previous day to check the stock and when went next day both the product was at the till. Amazing - A simple gesture which made an impre... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, 英国
4.8
優良
1249件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Fabulous range of products
Fabulous range of products. Store well set out and easy to navigate. Helpful staff
2026年7月19日
The friendliness of the member of staff…
The friendliness of the member of staff and her knowledge of the products . I believe she comes from Peru. Wish more stores had staff like this.
2026年7月20日
Very good service and many products to…
Very good service and many products to choose from
2026年7月20日
Really friendly, helpful staff
Really friendly staff. Not pushy when they saw me enter. I felt co fortable when I had a question to approach them and they proved very helpful. Had this not happened I would not have bought what I bought. When I said no to a bag they offered to help me. I had looked for place mats and didn't like the only ones I thought they had. I decided to ask about any more to look at whilst I was paying. The lady knew exactly where some other ones were which I would not have found. i quickly bought some. She then offered me the help of one of the other assistants. I siad no but they were so lovely that I agreed and he carried all my purchases down the opposite end of the centre and was friendly. Was a great experience.
2026年7月18日
Well stocked shop everything clearly…
Well stocked shop everything clearly displayed. Very helpful and friendly staff.
2026年7月17日
Found what I wanted and very pleased…
Found what I wanted and very pleased with my purchase.
2026年7月16日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
The service was great
The service was great, and he had a lot of things, but not quite a good choice as I hoped for.
2026年7月14日
ProCook - Rushden Lakes からの回答
We appreciate your feedback and are glad our service was great. We're always working to expand our selection.
Had a huge array of saucepans and found…
Had a huge array of saucepans and found exactly what I wanted
2026年7月10日
We both love Pro Cook
We both love Pro Cook, for the amazing selection of products, pricing and the staff are very helpful and friendly.
2026年7月6日
The young man that served me was…
The young man that served me was particularly helpful , taking me to the item I enquired about and explaining the “ 3 for £10 deal “ . I am pleased with the products purchased and would definitely shop in store again .
2026年7月9日
Customer service in the store at…
Customer service in the store at Rushden Lakes is very good, ladies couldn’t be more helpful, found exactly what I was looking for, thank you
2026年7月5日
ProCook - Rushden Lakes からの回答
We're so glad you experienced amazing service from our team. We truly appreciate your positive feedback!
Very helpful staff…
I was assisted by a very helpful lady and I was able to walk out with what I wanted. My wife was very pleased with the item I came home with after her previous one which broke after 8 years of daily use. ProCooks range definitely are of better quality so I'm sure this one will last a lot longer than 8 years.
2026年7月3日
ProCook - Rushden Lakes からの回答
We're so pleased to hear you had such a positive experience and found our team helpful! It's wonderful that you're happy with your purchase and confident in its quality. We appreciate you sharing your feedback.
The staff in the Rushden lakes store…
The staff in the Rushden lakes store are unfailingly positive, friendly and welcoming. Very well informed on their products and helpful.
The range of products available are generally of a very high standard, e.g 25 year guarantee on cooking pans, obviously need to be well made to meet that criteria.
2026年7月6日
ProCook - Rushden Lakes からの回答
We're so pleased to hear about your positive experience at our Rushden Lakes store! It's wonderful to know our staff were friendly, welcoming, and well-informed. We're also glad you appreciate the high standard and quality of our products.
Had everything I wanted
Had everything I wanted, I love the quality and the staff were helpful and friendly.
2026年7月6日
ProCook - Rushden Lakes からの回答
We're so glad you found everything you wanted and loved the quality of our products! It's wonderful to hear that our staff were helpful and friendly. Thank you for your kind feedback.
ProCook - Rushden Lakes からの回答
We're so glad to hear that our assistants were very helpful and cheerful during your visit. We truly appreciate your kind words!
Friendly Staff and a great store
The store was organised and clean. The products were sorted and the display or these items were solid. The staff was asking me if I needed help or advice. The lady was friendly and nice to talk to. So a good experience.
2026年7月4日
ProCook - Rushden Lakes からの回答
We're so pleased to hear you had a good experience in our store! It's wonderful that you found it organized and clean, and that our product displays were solid. We're especially glad our staff were friendly and helpful.
Customer service …
I visited the shop 2 weeks ago and purchased set of pans and discovered one was slightly damaged get back to the shop showing the damage to the lady she was very happy to replace it and also bring it some another pans bought last year and tell them them issues and because not selling same one anymore she offered me replacement with another one and I was very pleased with the service and customer care service ABSOLUTELY 10 stars
2026年7月4日
ProCook - Rushden Lakes からの回答
We're so pleased to hear about your positive experience with our customer care! It's wonderful that our team was able to assist you with both your recent purchase and the pans from last year, ensuring you received satisfactory replacements. Thank you for the 10-star rating!
I always have a pleasant visit to…
I always have a pleasant visit to Procook, your stock is diverse and you have the right amount of “ oh I must have” nick knacks” on display. Keep up the good work 👍
2026年7月3日
ProCook - Rushden Lakes からの回答
We're so pleased you always have a pleasant visit and enjoy our diverse stock and tempting displays. We appreciate your kind words!
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