Myself and my husband decided to treat ourselves to some new kitchen appliances, we know how to enjoy life 🤣 The staff were great, acknowledged us when we walked in, were very friendly and polite, w... もっと見る
所在地
所在地を変更Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced i... もっと見る
企業が回答しました
Replaced all my old saucepans and frying pans with ProCook. Great quality, very reasonable price and very helpful staff in store.
Great range and selection of goods. I ws shopping specifically for a replacement utility knife. The staff member who served me was helpful, knowledgable, and gave advice but wasn't 'pushy' at all.... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, 英国
4.9
優良
1175件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
No help or advice in store
2026年5月9日
ProCook - Rushden Lakes からの回答
We are sorry to read this review and will pass this over to the store.
ProCook - Rushden Lakes からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Unique affordable kitchen based gifts.
I was able to find lots of unique affordable gifts for use in the kitchen
2026年5月3日
ProCook - Rushden Lakes からの回答
We're so glad you found many unique and affordable kitchen gifts with us! We appreciate your feedback.
Very good service …
Staff very friendly and helpful quick service
Store clean and fresh appearance
Good selection of dinner sets
2026年5月2日
ProCook - Rushden Lakes からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our staff, service, and selection.
No quibble return of our damaged…
No quibble return of our damaged Damascus knives and new set supplied. Perfect service. So satisfied we then spent £80 on new pans.
2026年5月6日
ProCook - Rushden Lakes からの回答
We're so pleased to hear about your perfect service experience with the knife exchange. Thank you for your continued support!
Very impressed with the quality of my…
Very impressed with the quality of my purchase and the lady who served us was very helpful
2026年5月5日
ProCook - Rushden Lakes からの回答
We're so glad you were impressed with your purchase's quality and found our team helpful. Thank you!
Professional and experienced staff
Professional and experienced staff, very friendly and helpful. My knives are excellent.
2026年5月2日
ProCook - Rushden Lakes からの回答
We're so glad you found our staff professional, experienced, friendly, and helpful. We're happy you love your knives!
Excellent Quality
Excellent Quality! They look marvellous. Wash and wear exceptionally well. I have now been using for over a month and no niggles. Strongly recommend.
2026年4月8日
Fantastic service from sales person
Fantastic service from sales person. She went over and above and bubble wrapped all the glassware that we purchased as we were travelling back to London. She was professional, polite and really friendly.
Products were really good quality and reasonably priced.
Thank you to the team at Rushden.
Mrs Bath
2026年4月28日
ProCook - Rushden Lakes からの回答
We're happy to hear about the fantastic service you received! It's great knowing the team member went above and beyond to assist with your glassware. We appreciate your feedback regarding the quality and prices. Thank you for your comments.
Helpful and cheerful assistant who…
Helpful and cheerful assistant who understood my wishes.
2026年4月25日
ProCook - Rushden Lakes からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our assistant understood your wishes and was helpful.
Good customer service and very helpful…
Good customer service and very helpful in helping me choose my item
2026年4月21日
ProCook - Rushden Lakes からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you enjoyed our customer service.
ProCook - Rushden Lakes からの回答
We appreciate you sharing that our staff are helpful and that you had an excellent experience! It means a lot to our team.
ProCook - Rushden Lakes からの回答
We appreciate you letting us know that you enjoyed our nicely set out shop, good products, and friendly staff!
Was the first time in your shop
Was the first time in your shop, omg so wonderful and the staff very helpful, will definitely go to shop again
2026年4月23日
ProCook - Rushden Lakes からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed your first visit and found our staff helpful.
ProCook - Rushden Lakes からの回答
We appreciate you sharing that our staff was polite and helpful and that we have a good product range!
Great experience- thank you
2026年4月21日
Very helpful
Very helpful lady, great was able to try out knife cutting real veg
Great design, value
2026年4月20日
ProCook - Rushden Lakes からの回答
We appreciate you sharing your experience! We're happy to hear that the staff member was helpful and that you enjoyed testing the knife.
Verry good people en great product!
2026年4月18日
Found what we wanted easily
Found what we wanted easily, good price, good customer service.
2026年4月13日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。