Myself and my husband decided to treat ourselves to some new kitchen appliances, we know how to enjoy life 🤣 The staff were great, acknowledged us when we walked in, were very friendly and polite, w... もっと見る
所在地
所在地を変更Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH Rushden, GB
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Great products. We purchased a four place ceramic handled cutlery setting and when we got it home found a slight fault in the design of one of the handles. We returned to the store and they replaced i... もっと見る
企業が回答しました
Replaced all my old saucepans and frying pans with ProCook. Great quality, very reasonable price and very helpful staff in store.
Great range and selection of goods. I ws shopping specifically for a replacement utility knife. The staff member who served me was helpful, knowledgable, and gave advice but wasn't 'pushy' at all.... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit A11, Rushden Lakes Shopping Park, South Terrace, NN10 6FH, Rushden, 英国
4.9
優良
1175件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Greeted with a warm welcome and helped…
Greeted with a warm welcome and helped in the choices of the equipment i was looking for. Sound advice too.
2026年4月11日
I found what I was looking for quickly…
I found what I was looking for quickly and assistant was pleasant and friendly.
2026年4月13日
Always pleasant to visit Procook store…
Always pleasant to visit Procook store in Rushden Lakes. Staff friendly but not pushy. Shop clean and tidy, wish it was larger! Was told of in store deal which led me to purchase three small items.
2026年4月8日
The shop is clean and tidy
The shop is clean and tidy. The displays are inviting. The assistants were dressed very well. The service was good. The prices were right for what I bought. I will be going there again in the future
2026年4月12日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Staff are lovely
Staff are lovely, but prices for goods is not advertised well £25.00 for a steamer which i thought was good but when it goes through the till it is double that, failing to tell the customer that is only one part of the item.
2026年4月6日
ProCook - Rushden Lakes からの回答
We appreciate your feedback and are glad you found our staff lovely. We're sorry the steamer's price wasn't clear and caused confusion at checkout. We'll review our pricing displays to prevent this issue in the future.
Fantastic service and friendly staff
2026年4月6日
ProCook - Rushden Lakes からの回答
We appreciate you letting us know about our fantastic service and friendly staff; it means a lot to our team.
The service was great
The service was great, helpful, professional, polite. Everything was on display in a great way and so on.
2026年4月2日
ProCook - Rushden Lakes からの回答
We appreciate you taking the time to share your experience! We're so glad to hear that you found our service great, helpful, professional, and polite.
The service was great and they kindly…
The service was great and they kindly carried the goods to my car
2026年3月30日
ProCook - Rushden Lakes からの回答
We're happy to hear that you had a great service experience, and we appreciate you mentioning our help with carrying your goods.
ProCook - Rushden Lakes からの回答
We appreciate you sharing that our customer service was excellent and our products were good; it means a lot to our team!
great customer service and brilliant…
great customer service and brilliant prices would recommend
2026年3月30日
ProCook - Rushden Lakes からの回答
We appreciate your positive feedback. We are so happy you found our customer service great and our prices brilliant; we value your recommendation.
Great choice of knives
Being guided in my choice of knives by an experienced chef made the choice a real pleasure rather than a chore.
2026年3月26日
Good customer service
Good customer service! Only thing was that the staff did not know what angle should my santoku knife be sharpened to but it’s easy enough to google it 😁👍🏼
2026年3月28日
Service was excellent
2026年3月26日
I was in a rush and the gentleman that…
I was in a rush and the gentleman that served me showed me to the items I wanted to save me looking round.
2026年3月25日
ProCook - Rushden Lakes からの回答
We're happy to hear that the service was efficient and helpful during your rush. We appreciate you taking the time to share your positive experience!
Quality product
Quality product. Staff were very helpful in the description of the product.
2026年3月25日
ProCook - Rushden Lakes からの回答
We're happy to hear that you had a positive, efficient experience. Thank you for your feedback; it means a lot to us.
ProCook - Rushden Lakes からの回答
We appreciate you taking the time to leave us this great review! We're so happy you found our staff helpful and enjoyed our pan selection.
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