A very helpful and knowledgeable lady showed us the different ranges of pans and drew our attention to a great deal going on with knives and utensils selling at 3 for £10. We were fully kitted out for... もっと見る
所在地
所在地を変更Unit SU08 Touchwood Shopping Mall, B91 3GJ Solihull, GB
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I was served by James in the Solihull store. He was really helpful and knowledgeable about the Induction pans. I forgot my pan dividers and rang the shop and they were delivered to my door. I was in t... もっと見る
High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep t... もっと見る
企業が回答しました
Was looking for a new smaller dish to cook lasagna in. Noticed ProCook shop in Solihull, walked in for the first time. Very impressed with the enormous range of cookware on offer. Assistant approached... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit SU08 Touchwood Shopping Mall, B91 3GJ, Solihull, 英国
4.9
優良
934件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Always pleasant helpful staff
Always pleasant helpful staff , great choice of quality products to suit all budgets
2026年7月1日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
ProCook, Solihull.
Nice shop with a good range of products at reasonable prices, Friendly and helpful staff.
2026年7月4日
ProCook - Solihull からの回答
We're so happy you enjoyed our shop, the range of products, and our reasonable prices! We're also glad you found our staff friendly and helpful. Thank you for your kind words.
Great customer service
The girl who served was great she was really happy, friendly and gave me all the info on how to care for the pan I purchased made light conversion and was genuinely lovely and really helpful.
The pan itself is brilliant hardly have to use any oil which is perfect so far so good .
2026年6月30日
ProCook - Solihull からの回答
We're so pleased to hear you had such a positive experience with our team member and found them helpful and friendly! It's wonderful that you're enjoying your new pan and that it's performing so well.
ProCook - Solihull からの回答
We're so happy to hear that our team was polite and that you found our materials to be of good quality. Thank you for your kind words!
Lovely staff great shop and products
2026年7月3日
ProCook - Solihull からの回答
We're so glad you had a positive experience with our staff, shop, and products. Thank you for your wonderful feedback!
Great help from the assistant
Great help from the assistant, and very happy with my purchase
2026年7月2日
ProCook - Solihull からの回答
We're so glad you're happy with your purchase and found our assistant helpful! We truly appreciate your kind words and feedback.
Helpful and friendly staff and a really…
Helpful and friendly staff and a really gorgeous selection of products
2026年6月28日
ProCook - Solihull からの回答
We're so glad you enjoyed our selection of products and found our staff helpful and friendly! Thank you for your kind words.
The shop assistant gave us a lot of…
The shop assistant gave us a lot of different options which was very useful. She was sincere and gave us time.
2026年6月30日
ProCook - Solihull からの回答
We're so glad our shop assistant provided you with useful options and took the time to assist you sincerely. Thank you for your kind feedback!
Staff in the Solihull shop
Staff in the Solihull shop, (James) were knowledgeable, helpful and patient as we placed a lsrge order.
2026年6月29日
ProCook - Solihull からの回答
We're so pleased to hear our team member was knowledgeable, helpful, and patient while assisting you with your large order. Thank you for your kind feedback!
Sales person was very positive and…
Sales person was very positive and warm. He gave all information and very helpful. Quality is really good.
2026年6月28日
Professional quality and attentive service
I had a great experience. The products are professional-grade and of excellent quality. The staff looked after me with great attention, understood exactly what I needed, and suggested the best options.
2026年6月27日
Excellent cookware shop. Was looking for a new smaller dish to…
Was looking for a new smaller dish to cook lasagna in. Noticed ProCook shop in Solihull, walked in for the first time. Very impressed with the enormous range of cookware on offer. Assistant approached to ask if I was looking for anything particular. She showed me a variety to meet my needs and I chose a lovely blue ceramic square dish. Have not tried it out yet, but sure it will be perfect. Attractive shop, amazing variety of goods, would recommend.
2026年6月23日
I spoke to a lovely guy who helped me…
I spoke to a lovely guy who helped me with my purchase and showed me how to open it etc .
2026年6月22日
Excellent service and great product.
2026年6月26日
Whilst we knew what we were looking…
Whilst we knew what we were looking for, knives, the young lady assistant could not have been more helpful, and very pleasant with it. She was a real credit to the company
2026年6月23日
Great product.
Well apart from being followed round the shop ok. The elite triply saucepan and frying pan we bought are good they heat up fast I am well impressed. Wish I he’d bought them sooner. They are expensive but considering in 48 years I have had about 4 sets of saucepans these are guaranteed for 25 years.
2026年6月18日
ProCook - Solihull からの回答
We're so glad to hear you're impressed with your new saucepan and frying pan! It's wonderful that they heat up quickly and that you appreciate the long guarantee. We value your feedback about your shopping experience.
Always helpful in your Solihull store…
Always helpful in your Solihull store and quality of your products is good enough for me in the right price range.
Thank you.
2026年6月14日
ProCook - Solihull からの回答
We're so glad you consistently find our Solihull store helpful and appreciate the quality and pricing of our products. Thank you for your kind words!
Really helpful staff 😊
2026年6月12日
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