Staff was very helpful, i had some questions which they answered very professional. I do recommend going into the shop if you are not sure what products suits your needs best because they will provide... もっと見る
所在地
所在地を変更Unit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ Swindon, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Helpful Assistant with good advice and product knowledge. Good quality products at reasonable prices. Even gave consideration to how we would carry products from store to car with additional carry bag... もっと見る
Exceptional sales man and service. There was literally nothing we could have asked about the items we were looking at and comparing that the sales man couldn’t have answered - he was just brilliant. I... もっと見る
The lady in the store was professional and kind, and went the extra mile to check the stockroom and bring out some additional items for me. She was also very patient and efficient when wrapping every... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ, Swindon, 英国
4.9
優良
633件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Staff excellent in helping us find what…
Staff excellent in helping us find what we were looking for and providing explanations.
2025年12月17日
ProCook - Swindon からの回答
We appreciate you sharing your experience with us! We are so happy to hear that our staff was excellent in helping you and providing explanations.
ProCook - Swindon からの回答
We appreciate your positive feedback! We're so happy to hear you found our store well-stocked and our staff attentive.
ProCook - Swindon からの回答
We appreciate you taking the time to share your positive experience. We are happy to hear that our team was helpful to you.
ProCook - Swindon からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was helpful and polite!
Staff acknowledged me when I entered…
Staff acknowledged me when I entered the shop very curtious and made me feel welcomed into the store
2025年12月11日
ProCook - Swindon からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff made you feel welcomed into the store with their courtesy.
ProCook - Swindon からの回答
We appreciate you taking the time to leave us this great review! We're so happy you found our customer service excellent and staff knowledgeable.
Helpful
Helpful, but not pushy sales assistant gave advice in a personable knowledgeable way.
2025年12月11日
Would recommend this shop
Used pro cook at Swindon outlet, I needed to replace a pro cook saucepan that I had heated without putting water in - a total accident staff were really helpful and worked out the size I needed. Recommend them if you have any doubts talk to the staff
2025年11月17日
ProCook - Swindon からの回答
We're glad you found our staff helpful in replacing your saucepan after the accident. It's great to know they could assist you in finding the correct size. We appreciate your recommendation and thank you for your feedback.
Honourable seller
We have purchased many items of ProCook cooking pans over the years and found them to be of high quality and long lasting. A 28cm non stick coated sauteuse pan recently lost its non-stick properties after many years of use but well within the 15 year life guarantee that accompanied its original sale. We returned the item to the store along with the receipt, which was almost illegible, but our purchase was electronically located in the system and we received a no-quibble replacement on the spot.
This was a much appreciated gesture and a pleasant surprise as there are several caveats that could have been used to avoid issuing a replacement. It's a rare event nowadays that a retailer genuinely honours guarantee periods but ProCook did the honourable thing.
2025年11月20日
自発的なレビュー
ProCook - Swindon からの回答
We're happy to hear that you've found our products to be high quality and long-lasting. It's great to know that we could honour the guarantee on your sauteuse pan with a replacement. We appreciate you taking the time to share your positive experience.
Again great product and customer…
Again great product and customer service in tge swindon Outlet store
2025年11月19日
ProCook - Swindon からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our product and customer service.
Great service
2025年11月18日
ProCook - Swindon からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
I was looking for a roasting tin that…
I was looking for a roasting tin that could transfer from the oven to the hob for making gravy. Got a set of 3 (different sizes) good quality and a great price
2025年11月17日
ProCook - Swindon からの回答
We're happy to hear that you found a roasting tin set that meets your needs for oven-to-hob transfers and that you are pleased with the quality and price. Thank you for your positive feedback!
ProCook - Swindon からの回答
We're delighted you love the products and appreciate the great price. We appreciate your positive feedback very much.
Lovely store with helpful staff
2025年11月13日
ProCook - Swindon からの回答
We appreciate your positive feedback; we are so happy our staff was helpful, and that you liked our lovely store!
Whatever we buy from Procook its always…
Whatever we buy from Procook its always good quality.
We particularly love their knives with the safety sleeves. The knives are very sharp and the protective safety sleeves is a must. 👍🏻
2025年11月17日
ProCook - Swindon からの回答
We're happy to hear you consistently find our products good quality. It's great to know you particularly love our knives with the safety sleeves. Thank you for your positive feedback!
Karol was amazing
I popped into pro cook in the Swindon outlet village to get some new knives and a frying pan. Karol helped me, let me explore the range and had some excellent tips for caring for my new purchases. He was so knowledgeable it was great to understand how to get the best out of my new purchases. Thank you Karol for your time and patience and advice. You're a credit to the store 👏🏽
2025年11月15日
ProCook - Swindon からの回答
We're happy you found new knives and a frying pan at our Swindon outlet. It's great to hear that you received excellent tips on caring for your new items and found the advice helpful. Thank you for your positive feedback!
Good Quality and Service
I wanted to buy some cutlery as a present. The member of staff I spoke to was really helpful. She showed me comparable items so that I could make an informed choice. I will certainly shop with the company again.
2025年11月15日
ProCook - Swindon からの回答
We're delighted to hear that our staff member was so helpful in guiding your cutlery purchase. We're glad she provided you with the information needed to make a choice. We appreciate your intention to shop with us again!
Competitive prices
Competitive prices, good friendly staff ,good choice of goods available, .
2025年11月13日
ProCook - Swindon からの回答
We appreciate you sharing your feedback! We're so happy to hear you were pleased with our prices, staff, and the choice of goods available.
ProCook - Swindon からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
ProCook - Swindon からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
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