Purchased the Elite Signature, 4-saucepans & 2-frying pans. These are quite heavy tri-ply 18/10 stainless steel cookware, with sealed edges, stay cool handles & metal lids. Similar quality to much m... もっと見る
企業が回答しました
所在地
所在地を変更Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA Manchester, GB
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レビュアーのコメントを見てみましょう
I had an issue with some pans that.i had bought on line 2 years ago, I spoke to one of the staff the shop in the Trafford Centre, they asked me to bring them in to look at I took them and they replac... もっと見る
企業が回答しました
Lovely, organised store and very helpful, polite staff. Only gave 4 stars because the wooden lid of one of the storage jars has a funky smell that isn't fading.
企業が回答しました
We have bought previously from to cook when replacing kitchen knives, never bought these products before but realised what we were missing. Very pleased with all products chosen and still performing... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA, Manchester, 英国
4.9
優良
1301件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great aervice great stuff
2026年7月17日
Love the layout of the shop
Love the layout of the shop. Staff were very friendly and helpful and I am very pleased with the knives I purchased. Thankyou.
2026年7月9日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
ProCook - Trafford からの回答
We are so pleased to hear that our staff was helpful during your visit. We truly appreciate your kind words and feedback.
Helpful and friendly assistant
2026年7月13日
Great servis and products
2026年7月13日
There was a problem with my original…
There was a problem with my original purchase. After a call to the Trafford Centre store this was quickly addressed by Dean who arranged for a replacement to be sent to my home address. This arrived from the warehouse within 3 days!! Excellent service.
2026年7月8日
Excellent products.
2026年7月11日
Very helpful staff
Very helpful staff, courteous and patient
Very easy exchange
Will go again
2026年7月7日
ProCook - Trafford からの回答
We're so glad you found our staff helpful, courteous, and patient, and that your exchange was easy! We look forward to seeing you again.
fantastic customer service and…
fantastic customer service and fantastic products and fantastic prices
2026年7月11日
ProCook - Trafford からの回答
We're so pleased to hear that you enjoyed our fantastic products, prices, and customer service! Thank you for your kind words.
We poped in for a couple of item's …
We poped in for a couple of item's having ha a good look i was unable to locate them when we asked for assistance the staff are right on Q. Showing me several options. Very good service.
2026年7月10日
Not expensive and excellent staff
2026年7月2日
Love this shop.
Love this shop.
Staff are friendly
And everything you buy are just top notch.
Brilliant..
2026年7月9日
ProCook - Trafford からの回答
We appreciate you highlighting both our product quality and customer service. Your feedback is valuable to us.
In store experience
Visited the store especially for a product I’ve had my eye on for a while, store was nice and clean and I was able to find what I wanted pretty quickly. The store member even gave me some good advice on the best way of using the product, going above and beyond. Great service!
2026年7月4日
ProCook - Trafford からの回答
We're so pleased you had a great experience in our store and found the product you were looking for quickly! It's wonderful to hear our team member provided excellent service and helpful advice.
Staff were very helpful and polite
2026年7月2日
ProCook - Trafford からの回答
We are so pleased to hear that our team provided you with such a positive experience. Your kind words are greatly appreciated!
Pro Cook Trafford Centre Excellent…
We went to the Pro Cook in the Trafford Centre and needed help with purchasing kitchen knives. Richard, who served us, was excellent and we made several purchases. Delighted with the service.
2026年6月23日
ProCook - Trafford からの回答
We're delighted you received excellent assistance at our Trafford Centre store and were pleased with your purchases. Thank you for your kind feedback!
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