We have bought previously from to cook when replacing kitchen knives, never bought these products before but realised what we were missing. Very pleased with all products chosen and still performing... もっと見る
所在地
所在地を変更Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA Manchester, GB
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レビュアーのコメントを見てみましょう
What a great shop for everything you could need in your kitchen! My purchase this time was scissors which easily come apart for a complete clean of all surfaces instead of leaving ‘trapped food in t... もっと見る
企業が回答しました
There was a problem with my original purchase. After a call to the Trafford Centre store this was quickly addressed by Dean who arranged for a replacement to be sent to my home address. This arrived f... もっと見る
Staff were very helpful with our exchange but we did feel a little rushed, otherwise 5 stars.
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA, Manchester, 英国
4.9
優良
1233件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Staff listened to what I wanted and was…
Staff listened to what I wanted and was able to guide me in the right direction.
2026年4月13日
I loved the store and the products
I loved the store and I am finding the Tristan’s roasting tin are really good quality. The staff were very polite and helpful.
2026年4月11日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Great service
2026年4月7日
ProCook - Trafford からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
ProCook - Trafford からの回答
We're happy to hear that you found what you wanted and more! Thank you for your positive feedback; we appreciate it.
ProCook - Trafford からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Very happy with my crockery
Very happy with my crockery. Good price and looks good.
Staff are very helpful and friendly.
2026年4月8日
ProCook - Trafford からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
An amazing experience and a fantastic…
An amazing experience and a fantastic business. I went in to discuss the performance of a previously purchased product and they replaced it whilst also teaching me how best to care for the new replacement. My family and I were that happy with the exemplar level of customer service that we purchased an additional two Pans!!! Thank you Pro-Cook we feel very valued as customers and wished more businesses would follow your lead
A special thanks to Dean who served us, what a shining example of best in class customer service.
2026年4月6日
ProCook - Trafford からの回答
We appreciate your positive feedback; we are so happy our store was spacious and well-stocked for your visit!
ProCook - Trafford からの回答
We appreciate you letting us know our staff was polite and friendly; it means a lot to our team.
First trip to pro cook
Great customer service, good advice. Bought my first set of induction pans and some great knifes.
2026年3月25日
The sales person spotted that I was…
The sales person spotted that I was weighing up different items and that I was unsure which to purchase. He asked in a friendly manner if I needed any help and was very knowledgeable about the items.
2026年3月21日
Great quality that's affordable
The staff in the store were very approachable, helpful and informative. With their help and guidance I was able to select an item that was good quality and suited my purposes all for a reasonable price.
2026年3月22日
Love the range of products and the…
Love the range of products and the quality of them,friendly staff too.
2026年3月26日
Great knives at a good price
Great knives at a good price. Helpful staff.
Store is well set out so easy to find what I was looking for.
2026年3月19日
ProCook - Trafford からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found great knives at a good price with our helpful staff.
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