The guidance and help we were offered at the Truro branch when buying kitchen knives was superb. We were not rushed with the purchase and given every opportunity to try the knives out on their choppin... もっと見る
所在地
所在地を変更2-3 Pydar Street, TR1 2AR Truro, GB
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レビュアーのコメントを見てみましょう
Your staff were great with my son buying his first set of professional knives as an apprentice chef. They made sure everything was demonstrated really safely and went through everything with him in de... もっと見る
企業が回答しました
The egg poacher as a product was very poor and in fact dangerous to use. It returned it to you store for a refund. We tried 3 other poachers from the store room and they all had the fault of an ill fi... もっと見る
Came in to look for a new set of knives, Charlotte was of utmost help and pointed out all the information needed and was lovely to talk to! She made the whole experience of discussing styles, prices a... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
2-3 Pydar Street, TR1 2AR, Truro, 英国
4.9
優良
985件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I walked in with a specific item in…
I walked in with a specific item in mind that I wanted and struggled to find. The great member of staff heard me and took em directly to a range of sizes of exactly the rice pans I wanted. Great value and service
2026年8月14日
ProCook - Truro からの回答
We're so pleased to hear that a member of our team was able to assist you in finding exactly what you were looking for. It's wonderful to know you found great value and service during your visit.
Very friendly and helpful staff who…
Very friendly and helpful staff who know the products well, made even better with a 50% sale
2026年8月14日
ProCook - Truro からの回答
We're so happy you enjoyed our friendly and helpful staff who know our products well! It's wonderful that you also benefited from our 50% sale. Thank you for your kind words.
ProCook - Truro からの回答
We are so happy to hear you are pleased with our pans and the great service you received at our Truro store. Thank you for your kind words!
Very helpful staff
2026年8月11日
ProCook - Truro からの回答
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
The staff were very helpful and…
The staff were very helpful and knowledgeble about products. The store was vrry fresh and clean witb fabulous displays
2026年8月7日
ProCook - Truro からの回答
We are so happy to hear that our staff was polite and that you enjoyed our products! Thank you for your kind words.
2 ladies in the shop were lovely and…
2 ladies in the shop were lovely and brilliant quality knife 👍
2026年8月10日
ProCook - Truro からの回答
We're so glad you had a positive experience with our team and are happy with the excellent quality of your knife! Thank you for your feedback.
Very lovely staff
2026年8月5日
ProCook - Truro からの回答
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Excellent and very helpful staff
Excellent and very helpful staff, helped me with my purchase and I will definitely always shop at Pro Cook
2026年8月1日
ProCook - Truro からの回答
We're so happy to hear that our staff were excellent and very helpful with your purchase! We truly appreciate your loyalty and look forward to seeing you again.
Your staff are always fabulous
Your staff are always fabulous - some of the best in Truro! Everything is very good value and absolutely irresistible.
2026年7月28日
Truro ProCook 5star
As always…. Staff are very knowledgeable, friendly and only too happy to demonstrate and advise about products with no pressure to buy.
Truro staff are a credit to their company..
2026年7月26日
The lady in the shop was very nice and…
The lady in the shop was very nice and helpful.
She explained everything about the product we purchased.
2026年7月25日
Great customer service
2026年7月24日
I brought these knives 2 years ago and…
I brought these knives 2 years ago and have just replaced them they were brilliant.
2026年7月19日
Great staff
2026年7月22日
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