We went to look at cutlery and knives. I've always wanted nice good quality cutlery and Harry who served us was extremely helpful and knowledgeable. He went the extra mile to show us the differences i... もっと見る
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レビュアーのコメントを見てみましょう
The service we received from the young man in the Watford store was truly excellent. He was helpful, willing and informed. We could not praise him highly enough. He us to be commended.
I've been looking for ages for a lid to fit various size frying pans. Remi the assistant at the Harlequin store in Watford was so helpful and friendly, she knew exactly what I needed and located the i... もっと見る
The staff at Watford branch were very knowledge about their range of pots and pans by talking me through features and benefits of their various ranges. They also shared their perosnal experience using... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 7, Lower Mall, Atria Watford, WD17 2UB, Watford, 英国
- 01923 963099
4.8
優良
414件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Exceptional Service
The service we received from the young man in the Watford store was truly excellent. He was helpful, willing and informed. We could not praise him highly enough. He us to be commended.
2026年10月9日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Amazing products and service
We went to look at cutlery and knives. I've always wanted nice good quality cutlery and Harry who served us was extremely helpful and knowledgeable. He went the extra mile to show us the differences in quality and material. Amazing service and products
2026年10月3日
自発的なレビュー
ProCook - Watford からの回答
We are so pleased to hear that you had such a wonderful experience exploring our cookware. It is fantastic to know that our team member was so helpful and knowledgeable in guiding you through the different materials and options. We hope you thoroughly enjoy your new items for years to come!
Brilliant staff overall was a great…
Brilliant staff overall was a great experience and very helpful
2026年9月26日
So helpful and friendly
Went into Procook on Tuesday I was greeted by 2 lovely ladies that was very helpful and friendly
2026年9月29日
ProCook - Watford からの回答
We're so glad to hear that you had such a wonderful visit on Tuesday! It's fantastic to know that our team members were welcoming, attentive, and able to assist you so well. Thank you for taking the time to share your kind feedback with us!
WHEN WE VISTED THE STORE, HELPFUL STAFF AROUND THE STORE
WHEN WE VISTED THE STORE, WE WERE APPROCHED BY A YOUNG LADY, WHO WAS EXTREMELY HELPFUL , MADE IT EASY TO MAKE OUR CHOICE
2026年9月27日
ProCook - Watford からの回答
We're so happy to hear that a member of our team was extremely helpful and made your shopping experience easy! We appreciate your kind words.
Great shopping experience
The staff are gorgeous and so helpful.
I love my new casserole dishes!
They are super cute.
2026年9月19日
Our new purchase a knife block and some new…
We purchased a knife block and some new knives the young man who assisted us was extremely knowledgeable able to give good practical advice he was positive and welcoming
2026年9月19日
Remi has excellent customer service…
Remi has excellent customer service skills polite and ready to help.
2026年9月14日
Friendly helpful staff as soon as I…
Friendly helpful staff as soon as I walked in to the store
2026年9月17日
Great service in the Watford branch…
Great service in the Watford branch yesterday . I’ve never been in before but we got just what we wanted and were impressed with everything we saw.
2026年9月1日
It was very good experience and staff…
It was very good experience and staff was very friendly.
2026年8月31日
Brilliant shopping experience.
Excellent experience. Salesperson Remi was courteous, very approachable and very professional. Dealt with my queries and any apprehension I had honestly and professionally!! Thank you Remi.
2026年8月28日
Knowledgeable staff
The staff at Watford branch were very knowledge about their range of pots and pans by talking me through features and benefits of their various ranges. They also shared their perosnal experience using ProCook products helping me to make a good decision.
2026年8月21日
Exactly what I needed and great service
I've been looking for ages for a lid to fit various size frying pans. Remi the assistant at the Harlequin store in Watford was so helpful and friendly, she knew exactly what I needed and located the item for me quickly. The item itself was reasonably priced (£12) and I was reassured I could bring it back within 30 days for a refund if the size was incorrect. All round a very positive experience.
2026年8月20日
自発的なレビュー
Great service and products
Great service and their products are very good quality. Thank you
2026年8月3日
ProCook - Watford からの回答
We're so glad you enjoyed our great service and that you appreciate the quality of our products! Thank you for your kind words.
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