We went to look at cutlery and knives. I've always wanted nice good quality cutlery and Harry who served us was extremely helpful and knowledgeable. He went the extra mile to show us the differences i... もっと見る
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レビュアーのコメントを見てみましょう
The service we received from the young man in the Watford store was truly excellent. He was helpful, willing and informed. We could not praise him highly enough. He us to be commended.
I've been looking for ages for a lid to fit various size frying pans. Remi the assistant at the Harlequin store in Watford was so helpful and friendly, she knew exactly what I needed and located the i... もっと見る
The staff at Watford branch were very knowledge about their range of pots and pans by talking me through features and benefits of their various ranges. They also shared their perosnal experience using... もっと見る
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 7, Lower Mall, Atria Watford, WD17 2UB, Watford, 英国
- 01923 963099
4.8
優良
415件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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ProCook - Watford からの回答
We appreciate you letting us know our staff was friendly and helpful during your visits; it means a lot to our team.
ProCook - Watford からの回答
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Really helpful young lady spent time…
Really helpful young lady spent time explaining knives
2026年4月9日
ProCook - Watford からの回答
We appreciate your feedback! We're so happy to hear that you found our service helpful, especially with the knives explanation.
The staff was very helpful
The staff was very helpful. Product quality is really good but the guarantee that makes it more purchasable.
Overall a very good experience!
2026年4月12日
ProCook - Watford からの回答
We appreciate you sharing your experience! We're happy to hear that our staff was helpful and that you found the product quality and guarantee valuable.
ProCook - Watford からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
ProCook - Watford からの回答
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Good value for money
Good value for money
But does everything have to be made/assemble in China ?
2026年3月30日
ProCook - Watford からの回答
We're glad you found it a good value. We appreciate your feedback regarding the manufacturing origin of our products and will consider it.
Staff were very helpful
2026年3月26日
Very helpful staff
2026年3月29日
ProCook - Watford からの回答
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
What grind
The grinders look lovely but they didn’t grind properly, so I took them back for a refund.
2026年3月20日
ProCook - Watford からの回答
We regret the grinders did not meet expectations and appreciate you returning them. We'll investigate this issue to improve our products.
ProCook - Watford からの回答
We're glad you found our service and product knowledge helpful. Thank you for your positive feedback; we appreciate it!
I bought a set of really good knives…
I bought a set of really good knives from the shop in Watford, the staff were nice, and knowledgeable.
2026年3月22日
ProCook - Watford からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found really good knives and that our Watford staff were nice and knowledgeable.
Great customer service- extremely…
Great customer service- extremely helpful knowledge and friendly
2026年3月19日
ProCook - Watford からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our service helpful, friendly, and knowledgeable.
Delivery was quick and was easy to…
Delivery was quick and was easy to order. Love my new dinner service
2026年3月8日
ProCook - Watford からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear you loved how easy it was to order and the quick delivery.
We had to bring back some frying pans
We had to bring back some frying pans, and to cut along story short they had discontinued them due to not being up to standard. we had also found a problem with them and the assistant was very quick to apologise and replaced with no hesitation. very impressed and staff very kind. Thank you Pro Cook.
2026年2月28日
ProCook - Watford からの回答
We appreciate you bringing the issue with the frying pans to our attention. We are glad the assistant resolved the problem quickly and kindly. Thank you for your positive feedback.
Staff knew his subject and could advise…
Staff knew his subject and could advise accordingly
2026年2月28日
Did not have a good experience
Did not have a good experience. The staff had this passive aggressive approach towards the customer. Terrible customer service.
2026年2月23日
自発的なレビュー
ProCook - Watford からの回答
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Immediate attention of staff made a…
Immediate attention of staff made a quick transaction possible.
2026年2月11日
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