I've been looking for ages for a lid to fit various size frying pans. Remi the assistant at the Harlequin store in Watford was so helpful and friendly, she knew exactly what I needed and located the i... もっと見る
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The staff at Watford branch were very knowledge about their range of pots and pans by talking me through features and benefits of their various ranges. They also shared their perosnal experience using... もっと見る
From the moment I walked into your shop, the attention to detail was absolutely fabulous! Nothing was too much trouble, and the level of knowledge and expertise was incredible. I believe the gentleman... もっと見る
企業が回答しました
I am torn between two different procook cookware sets and ended up returning both because I need more time to figure out what’s right for our kitchen. The staff at the Watford store were so nice, pati... もっと見る
企業が回答しました
企業情報
当該企業による記述
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
当該企業による記述
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
連絡先
Unit 7, Lower Mall, Atria Watford, WD17 2UB, Watford, 英国
- 01923 963099
4.7
優良
400件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Delivery was quick and was easy to…
Delivery was quick and was easy to order. Love my new dinner service
2026年3月8日
ProCook - Watford からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear you loved how easy it was to order and the quick delivery.
We had to bring back some frying pans
We had to bring back some frying pans, and to cut along story short they had discontinued them due to not being up to standard. we had also found a problem with them and the assistant was very quick to apologise and replaced with no hesitation. very impressed and staff very kind. Thank you Pro Cook.
2026年2月28日
ProCook - Watford からの回答
We appreciate you bringing the issue with the frying pans to our attention. We are glad the assistant resolved the problem quickly and kindly. Thank you for your positive feedback.
Staff knew his subject and could advise…
Staff knew his subject and could advise accordingly
2026年2月28日
Did not have a good experience
Did not have a good experience. The staff had this passive aggressive approach towards the customer. Terrible customer service.
2026年2月23日
自発的なレビュー
ProCook - Watford からの回答
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Immediate attention of staff made a…
Immediate attention of staff made a quick transaction possible.
2026年2月11日
Good pans set
My wife and popped in to ProCook looking for some new pans (set). Very helpful assistance, and thus far, very happy with our purchase.
2026年2月15日
ProCook - Watford からの回答
We're happy to hear that you received helpful assistance while shopping for your new pan set. We appreciate you sharing your positive experience and hope you continue to enjoy your purchase.
Fantastic pans (I bought 2) it cooks…
Fantastic pans (I bought 2) it cooks beautifully and cleans easily. I very much recommend it.
2026年2月10日
The guy that work there have good…
The guy that work there have good customer service skills
Not bushy and provides help when needed
2026年2月10日
Excellent service.
Excellent service which I have always had at the Watford Branch. Plus Diana the young lady that served us, was friendly and extremely helpful in showing how the product worked and making enquiries for something else I was looking for. I've always been happy with everything I have purchased from ProCook thus far. Thank you.
2026年2月11日
Remi and her colleague's are brilliant!!
Remi and her colleague was a great help , found me more suitable pans that are nonstick and swapped all my current ones which I've had nothing but trouble with because of the absence of a non stick coating. much happier now and nothing is sticking . Great overall experience and definitely a win for ProCook as brand to have helpful staff like them.
2026年2月6日
Cooking Stylish Items
I am attending a cooking class, and I have found the stylish items I need.
2026年1月17日
自発的なレビュー
ProCook - Watford からの回答
We're happy to hear that you found stylish items for your cooking class! We appreciate you taking the time to share your positive experience.
ProCook - Watford からの回答
We are happy to hear that you had a positive experience with our products and staff at the Watford Harlequin store. Thank you for your feedback.
The staff were helpful .the shop reallt…
The staff were helpful .the shop reallt nice and all products look quality
2026年1月12日
ProCook - Watford からの回答
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff helpful and liked our products.
ProCook - Watford からの回答
We appreciate you letting us know our staff was courteous and helpful; it means a lot to our team.
ProCook - Watford からの回答
We appreciate you taking the time to leave us this great review! We're so happy you liked our products and found our staff helpful.
The lovely customer service agent..,she…
The lovely customer service agent..,she was just so helpful
2026年1月14日
ProCook - Watford からの回答
We appreciate you taking the time to leave us this great review. We're so happy to hear that our agent was helpful.
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