Avoid this service
Avoid this service. They refused to refund an unused membership after it auto-renewed and showed no willingness to help. Their website is outdated and customer service is poor.
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Avoid this service. They refused to refund an unused membership after it auto-renewed and showed no willingness to help. Their website is outdated and customer service is poor.
One of those companies where if anything goes wrong or you misunderstand terms, they unsympathetically sit behind âcompany policiesâ, giving an impression of trying to entrap their consumer base. You donât see this as often these days, as most companies recognise the value of brand loyalty and treating their customers respectfully - but no, case and point.
I wouldnât mind as much but the website is outdated with poor UX, and I was getting irrelevant recommendations. Very disappointing experience.
I did the trial, then wasn't able to cancel during my trial period. I sent evidence and screenshots of this but I was not refunded. Seems it was done on purpose. Mary didn't even attempt to cancel it on her end after my emails. It eventually worked after money was taken.
Wouldnât recommend this for what itâs worth.
The site feels outdated and there are hardly enough jobs to justify paying for a subscription. I signed up a year ago and forgot about it. A year later, the auto-renewal kicked in with no warning or notice. When I tried to get a refund, they refused and hid behind company policy, even though I was clearly owed one.
In the end, I had to go through PayPal to get my £47.99 back, which took forever. Honestly feels like they know the site isnât bringing in enough genuine users, so they rely on catching people out with auto renewals.
Wouldnât recommend!
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