Zero Grid AU .Shocking communication—ignored calls and emails after taking my money I am incredibly disappointed with Zero Grid Australia. I placed an order with them, and when I reached out to che... もっと見る
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Aura App Aura is wellness app that was promoted on instagram. I signed up to it as it offered a return policy if unsatisfied with the app. I live in Australia and signed up for a month trial. I got... もっと見る
Vally&Rose - They advertise as 2 sisters in Brisbane with the product ex stock but the product comes directly from China and delivery takes forever. The trousers fitted but the top was a size too s... もっと見る
Gateway Garage Doors. I was worried about my garage doors and want someone to tell me if it needs anything. Charlie from Gateway Garage Doors replied immediately. Charlie was very easy to talk to,... もっと見る
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Product Review is a website devoted to providing consumer feedback on products and services available to consumers in Australia.
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I would like to complaint about Netflix…
I would like to complaint about Netflix service. The Hollywood actors only do A on the movies. Where as Indian actors on Netflix do more than A. They first clea in eyen of Indian actors then they clea in there sound. Then write on there sounds clea there ambs. We are paying for Netflix service and want us safe in our dine. So what I want is that the Indian movies actors should only A in our dine.
Thanks
Anonymous
Chaos reigns here!
UPDATE TO MY REVIEW: After I cancelled my wardrobe I received a phone call from Ikea wanting to assist me. I am always happy to listen and compromise. Two plus weeks and many phone calls later (you need to wait for them to phone as you cannot contact the person who is helping you) we have come to an amicable solution and I have reinstated my order for the PAX wardrobe system. They have arranged delivery for this week so fingers crossed for that. BUT.... (there is always a but) ... it does NOT include the a carcas that fits into the middle of one wall. Thankfully I have a great builder who will travel back to install it when it does arrive. So I give a star to Daniel at Ikea for his tenacity and customer relations.
My bookcases I installed a few weeks ago that fit a 4 metre wall floor to ceiling look great and I am happy with the product. Hopefully the room of wardrobes will be as good....stay tuned!
You really should have minus star section as Ikea would fall into that category. What a chaotic Company!
The right hand does not know what the left hand is doing.
One hour wait time on the phone? Chat bot that knows nothing? Aren't bots supposed to be intelligent? Humans that say "you guys" every five seconds to an 80 year old woman. The list goes on and on.
I ordered bookcases at a cost of almost $2,000 and delivery of $200. So far they look good and thankfully I had a builder who knew what he was doing putting them together and fixed them well to the wall. How do they expect a homeowner to lift boxes at 50kg per box when the driver does not care where they are left.
So, I then decided to order a PAX wardrobe system to fit out a whole room as a dressing room. BIG mistake! The corner wardrobes consist of a one metre carcas and a 500mm carcas sold as one unit .(Or in Swedish 110.5cm and 50cm. Nobody here works in centimetres when building.) Well and good until you come to the checkout and it tells you that the one metre is not available for delivery but can be collected at Tempe but the 500mm unit can be delivered. This unit is sold as ONE unit not two and yet they cannot deliver it.I was told it is a problem at the distriution Centre. Is it really beyond the wit of man that they cannot send a truck to the Tempe store and take it to the distribution Centre and put it on a delivery truck. A young man who would not let me get a word in and kept saying "you guys will have to collect it" because that is the system. Just sticking to the script in front of him and talking at a hundred miles and hour. I have spent SIX HOURS on the phone over the past two days trying to find a transport Company to collect my order as I live 90 minutes from Sydney and have a small car but nobody will do it. I will be cancelling my wardrobes and going to Bunnings for metal rails and get the builder to install them. Problem solved and for a few dollars!
So, Ms Viianen, CEO, what are you going to do to overhaul your stytem and get a better rating than 1.6
I would be ashamed if I was running a Company that had as many negative comments as Ikea does. Perhaps you need to get out all the tools in the box (if the parts are not missing) and start building a better Company. Good luck with that one!
Purchased a $3200 TV about 6 years ago
Purchased a $3200 TV about 6 years ago. Had issues ever since. Three years ago the entire power board was replaced. That’s the complete workings of the TV. Then two years ago had the screen replaced due to colour issues.
Now it won’t turn on.
LGs response is, “its a 6 year old tv and out of warranty”
Sorry LG, but you maths is off…being that the entire tv has been replaced over the last three years… its not a 6 year old TV
Wouldn’t recommend it, unless it’s a super cheap TV and you don’t mind getting rid of it after a few years.
Extremely disappointing experience as an Australian business
Our experience with ProductReview has been extremely frustrating and disappointing.
Our business currently has a very low rating on ProductReview based on only a small number of reviews, which is prominently displayed on Google and is negatively affecting our online reputation.
In an effort to obtain a more representative picture of our genuine customers' experiences, we launched two separate campaigns asking real customers to leave feedback. One was conducted directly by us via SMS, and the other was a Manual Invitation Campaign using ProductReview's own platform.
Customers have received and engaged with these invitations, yet virtually no additional reviews have appeared on our profile.
This is particularly difficult to understand considering that our business has hundreds of reviews and a very strong overall rating on another major independent review platform.
We completely respect negative customer feedback and are not asking for legitimate negative reviews to be removed. However, when a profile based on only a handful of reviews is causing significant reputational damage, while genuine customers invited to provide additional feedback are apparently not completing or publishing reviews, we believe the platform should provide much greater transparency and support.
We have asked ProductReview for assistance and clarification regarding the review process, campaign conversion and whether there may be barriers preventing customers from successfully publishing their feedback.
For a platform whose business is built around transparency and consumer reviews, we would expect considerably better transparency and support for the businesses listed on it.
At this stage, our experience has been very disappointing.
Purchased a vanity from Zure Pty Ltd…
Purchased a vanity from Zure Pty Ltd which was not what I expected, it was ready in 24 hours, box had already been opened and repacked wrong, I say previously returned, its is pure plastic rubbish and purple tone not white, not PVC and a marble top like described actual cheap plastic
The client asked to pay outside…
The client asked to pay outside airtasker however when I reported it to the support, they didn’t take any action and just ignore my request. The client can still post a job. Very contradicting to their policies
⭐⭐⭐⭐⭐ YESOUL G1M plus
⭐⭐⭐⭐⭐ Absolutely love my YESOUL G1M Plus! Easy to set up, smooth and quiet to ride, and the screen makes workouts so much more enjoyable. Fantastic value for money — highly recommend!
REFUSE TO ASSIST ON FAULTY PRODUCT
Just under 4 years ago I got a kitten from my vet. He was lost and found on the street. My vet had him in a LaLuna cat enclosure. I thought it would be a good idea to get one for him because he is an inside cat and he would be safe outside getting some fresh air and bird watch. The zip that allows the “door” opening has come away from the netting so it can no longer be used. Today I phoned La Luna and asked if there was a repair kit. A rude woman who said she was the boss when I asked for the owner, said that there would have been a repair kit included when I purchased it. I told her there was not one and could she please send one. She was extremely rude to me and kept saying there was one included. I again told her there wasn’t. She refused to send me a repair kit. I definitely am not used to being treated like this. For an expensive item around $413 it has not worn well and then to be told they would not supply a repair kit I do not recommend dealing with this company. I’m an age pensioner and have no idea how to fix this so my cat can no longer use his enclosure so is housebound. Thank you for nothing La Luna! Do not deal with this company!
Best tights I’ve ever owned
I purchased a pair of tights from Duke The Label Activewear in a size 3XL, and I am honestly so impressed. As a plus-size woman, it can be difficult to find activewear that fits well, feels supportive and is genuinely comfortable.
These tights are amazing! The fit is fantastic, they’re incredibly comfortable, and I feel confident wearing them. I’ve tried many different brands, including Lorna Jane, and personally, I find these even more comfortable.
I’m so happy with my purchase and will definitely be buying more. Highly recommend Duke The Label, especially for anyone looking for comfortable, flattering plus-size activewear.
HoneyNoir lipstick…
I purchased 3 of the HoneyNoir lipstick and when I received it the pink one was broken off in the lid. I contacted the company immediately for a refund and was advised that they can't do a refund if the product was opened. That makes NO SENSE at all. So, typical of a foreign company who takes your money and has no work ethics to their customers. I would NOT recommend this company to anyone. Done my cash! I'm over buying from the USA.
Scam
I paid Antonio Mastroianni on the 20/7 for express delivery. Today is the 11/8. Still no refund which i asked for as they stopped communicating. I should have known when they asked to pay/id it was shady. Id advise anyone not to use them. If they opporate loke this, how can you trust their products.
Thrives.
Im waiting now for the dispute I put forward to my bank. Then if that's unsuccessful, I'll be going the civil way and it'll cost Antonio way more than the $131.10 he stolen.
Gotogate dodges accountability
I wrote the below review about Gotogate and provided my name & date of service & email address. Gotogate’s response - because I did not provide reference numbers they could not confirm what happened. But today when I asked for a transcript of the chat by a previous agent, who it seems ‘forgot’ to send me the transcript at the end of the chat, I was told this could not be done because there has been a change in policy and each agent can only see their own chats & not others ie each time a contact Gotogate with an issue the agent I am speaking cannot see what I have been told before. Now it seems if I provide a reference number previous chats can be seen & reviewed. Reference numbers CGB5IV; Q427AQ; GGFPKN and dates 21 July to 1 August 2026.
I went with Gotogate via the Booking.com platform for (a) low cost flights and (b) 24/7 customer service. I had problems with 3 of the 4 flights I booked for my holiday in Vietnam. Yes I could contact them at any hour but they were useless in assisting me. Every flight ended up costing me more and so much so I started thinking there must be a kick back from the airlines. I completed all fields when making the reservation with Gotogate only to find at check in that it was a ‘requirement’ that middle names be included. Gotogate’s response? It was my responsibility to know the airlines’ requirements. Seriously
NUFLOS have tipped me off hundreds of…
NUFLOS have ripped me off hundreds of dollars.. You can’t even return the crap, you can’t cancel, plus they put you on a subscription without your knowledge. They are truly a disgusting company
Unfortunately you have to cancel your card
Elven forest website scam that advertises…
Elven forest that advertises embroidered tops and dresses is a complete scam … when 5 weeks had gone by and nothing arrived I emailed them and they told me some other website was pretending to be them so I sent my order number to them they then came back and said out of stock please choose another top
I did so and it arrived 2 weeks later a cheap too large non embroidered shirt that looked like a caftan printed on poor fabric with no embroidery at all …..so cheap and nasty I didnt even try it on!
It went straight in the bin to the op shop!
Dont buy those beautiful looking tops or dresses
Chinese company
WARNING Victorian oasis outdoor living
WARNING: Victorian Oasis Outdoor Living (Vic Oasis) /Gkon – $7,000 Deposit WithheldPosting this as a factual warning to the Melbourne community.
I paid a $7,000 deposit to Victorian Oasis Outdoor Living for a domestic outdoor construction project. After discovering major compliance issues, I legally cancelled the job 3 days after deposit before contract was written and signed and any structural work commenced or building materials were delivered.The operator has stated the deposit is non-refundable and has ceased all communication, refusing to return my $7,000. Under Australian Consumer Law, withholding a deposit when no work has been performed is illegal. This matter has been officially escalated to bank fraud investigators, Consumer Affairs Victoria, and Cyber.gov.au (Police Reference Obtained).Based on my experience, I strongly advise getting independent legal advice before handing over any large deposits to this business.
Do NOT order Bloomex. flowers for your special occasion or people you love!!
If I could give ZERO stars, that is the rating Bloomex would be getting from me!! I ordered what looked like a beautiful bouquet for my parents 55th Wedding anniversary and what they delivered was anything but!! I specifically ordered by phone as my parents live in a regional area and I wanted to make sure they would be delivered same day. After giving Bloomex my parents address they assured me the flowers would absolutely be delivered that same day so I went ahead and ordered. I then got an email later that after saying 1. The bouquet i ordered was out of stock but would be replaced with something similar and as a gesture of good will they were including a free Premium gift for the inconvenience, 2.my order would be delivered on 14/7 ( I ordered at 9.30 am 10/7)! Said as the delivery address was regional, it could not be delivered same day! I then rang Bloomex to ask why i was assured it could be delivered same day to then be emailed saying it wouldn’t actually be delivered for 4 days!!! The “customer service” ( and I use that term loosely) consultant could barely string a coherent sentence together and sounded like she was laughing under her breath when i was voicing my frustration at being told lies then when I asked to cancel the order and be refunded she hung up on me! I called back and spoke to a different person who then assured me my order was cancelled and someone would be in touch to arrange my refund after they received official confirmation of the cancellation ! The following Monday (13/7) I rang Bloomex to advise I was still waiting for someone to call and arrange my refund to be told “Oh actually ma’am your order was delivered today. While i was on the phone I checked to see if my mum had messaged me to say she got the delivery and found she had in fact been delivered a half dead bunch of flowers that was mostly green leaves and the premium gift was a small packet of Biscoff biscuits that can be bought for $2 at the local Silly Solly’s! I told the consultant that i still wanted my money back as the glowers were extremely subpar. She told me to get my refund i would need to have my mother return the flowers!! She would have to take them along with a return label to the local Post Office! And send the already half dead bunch back to them! When the return label was emailed the instructions were to print the label and call StarTrack and they would pick up and return which is what mum did. StarTrack picked up on the 16th( the day after the label was received). I still hadnt received anything from Bloomex so yesterday 29/7, I called them again and got the run around from the very incompetent man on the phone who told me he would have to raise an investigation with their warehouse!! When I asked to speak to a manager he told me they were all busy then told me as they were experiencing a high volume of calls he would need to hang up then did!!! This company has ATROCIOUS customer service, False advertising and very poor quality products. They should NOT be allowed to operate anymore! Beware!!! Do NOT use this company if you care about quality and service because they DO NOT deliver on either. In fact all the do deliver is dead flowers and bad service! Oh I almost forgot, the “card” they sent with the flowers was a ripped in half pamphlet they typed on the back of!
Titanium cutting boards are just a scam…
Titanium cutting boards are just a scam snd before I realised what was going on they checked me out without reviewing the cart and over $140 was added for delivery which I would never have approved. The boards are only large enough for two slices of bread so utterly useless in a working kitchen- they appeared to be bigger in their advertising- unfortunately I didn’t look at the reviews before I purchased BIG MISTAKE
Ali Express did not give me time to respond.
I put in a review and Ali Express replied and I did not see it straight away. Apparently I had 3 days to reply. I did not get the necessary information and they told me it was hard luck. Give the buyer time to respond. There is a time difference as well.
I bought a dress that was made in the wrong material and the seller said it was hard luck and so did Ali Express.
The seller offered to make the dress again correctly however I had to pay another $280. So they admitted they got it wrong however not willing to correct it for free.
The company is called Fatapaese.
Given a wake-up call.
Gave me suggestions that I would never have dared wear but am going to give it a go, even to wearing a dress, something that I haven't done for more than ten years. The outfits are very tempting and with great colours.
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