Professionalsimmediately レビュー 

Price I was quoted was £144, I was not told that this price excluded VAT so I paid upwards of £170. When the plumber came and saw that it was a 10-sec job, he said he was unable to not charge me as it had gone through this 3rd party and he had driven >20 miles to my house

Waste of everyone’s time. The guy they sent out arrived 2 hours later than said. Then he revealed that it was call out fee+VAT which was £98 plus £350 per hour or part thereof. As we didn’t know what the exact problem was it was a total unknown, so for that price we weren’t prepared to go ahead. He then offered to do it for fixed price on the side, but we had no confidence as we would have no come back if he suddenly sprung us with extras. We lost out on £98 with nothing actually done. Basically a scam preying on people who are in a desperate situation and probably aren’t in a position to argue

DO NOT USE! TOTAL SCAM!!! TOLD US CALL OUT WAS 79 AND THEN CHARGED VAT ON TOP, WANTED TO CHARGE 350 PER HOUR. JUST TURN OFF YOUR WATER AND WAIT FOR SOMEONE ELSE

DO NOT TRUST THIS COMPANY THEY ARE SCAMMERS

See reply seems so reasonable - THEY WINT TREAT YOU THIS WAY NOTICE THERE OFFER OF A DISCOUNT ON USING THEM AGAIN!!!! DONT BE FOOLED YOU HAVE BEEN WARNED THEY ARE SCAMMERS

I WOULD RATHER HAVE A KIDNEY REMOVED WITH A RUSTY SPOON THAN DEAL WITH THESE SCAMMERS

I spoke to them twice on the phone and twice was told that the quote included the part I needed and they would sort the price. Technician arrived no part and couldn’t get one but still charged full and problem not solved.

To make things worse when you deal with them after to try and resolve they will speak to you like crap and one operative was actually shouting at me

DO NOT TRUST THIS COMPANY YOU HAVE BEEN WARNED

If I could give a 0 review, I would. Avoid at all costs - I needed an emergency plumber due to a leak in a new house and made the mistake to not check the reviews first. I booked and then rang within 15 mins to cancel and the woman on the phone was extremely rude, shouting at me and not wanting to cancel. I had to ring twice and threaten them to cancel the job. Absolutely appalling.

Paid over £300 for them to do nothing. Turns out it was a really simple fix once I got the issue sorted with a different company! Only positive of this experience was finding ScamImmediately on X!

They are a scam company. I booked a provisional appointment with the understanding that I may cancel but when I tried to cancel the customer service robots just say they have forwarded your message to a manager and nothing else. With none contacting me afterwards.

The company does not appear to operate in the UK, they seem to be an offshore scam company with a shell inside the UK. I'm amazed they're allowed to continue to operate in the UK at all.

I contacted the company Jack's Plumbing Services who subsequently sent a gas engineer Pauluwa to see why my boiler has tripped. Within 15-20 minutes he diagnosed it was the thermostat causing the problem. He then took my boiler apart, despite telling him it was serviced recently. He declares the boiler was OK and it was definitely the thermostat. He deliberately made the job last 1 1/2 hours by doing this and charged £190 ph despite being told it would.be£180ph. He said he would contact us the next day with a quote for the thermostat. Needless to say we never heard from him again! We then employed a recommended gas engineer who came and checked the boiler and thermostat and said there was nothing wrong with either. He also showed us that he left live wires out of the boiler, for which we have photographic evidence and also bypassed the thermostat with another wire. This was completely dangerous. I have contacted the engineer who denies all this and says I'm not right and will not answer any further questions! He charged £380 for nothing.

Avoid these people total rip off. I called an electrician to isolate a socket and stop my circuit shorting, as my sockets would not work. The electrician sent apparently did no testing to see what was wrong, and did something to a cable then asked for a large fee and left. Just after the problem re occurred and we tried to call them back. They wanted another £180 call out so I declined their offer as didn't trust them. Called another electrician to sort problem and was told the previous electrician had not done things correctly and should have tested.

Absolute scammers! I booked a plumber with them the following day but cancelled within an hour as I wasnt able to make the appointment. The area manager called me and she tried to say that they're going to send a plumber anyway and that it's too late to cancel! Basically harrasing me to agree to the person coming. In the end i got so mad that I said I'll be calling the police if they try to harass me. To which the area manager replied "oh everything is harassment these days". Absolute joke and poor customer service.

DOO NOT USE THIS COMPANY

The electrician was 45 minutes late, so i decided to cancel and find an alternative as they breached our agreed time, the guy was unequipped aswell. I tried calling them no answer, when i cancelled he tried threatening me saying i will be in debt over services i did not use when they didnt even read out terms and conditions. Very unprofessional rude and money hungry company. No policies were read no clear terms were stated. TERRIBLE SERVICE rude people and they were the ones that pestered me to book. They think people dont know their rights the fools, i wish we could give zero stars this company is terrible in every way dont use them

Absolute scammers! Charges £180 and hour for the plumber!

Plumber was late but was decent to be fair! The cost and the quality of their customer service was horrendous. Do not use them!

Rang up and they gave a time of 30 mins. 90 mins later I rang to see where they were and was told I would be contacted. Hour later and no response I rang to cancel. Was told I would be contacted again and again no contact

I woke up this morning to find my kitchen ceiling on the floor...soaking wet soggy mess. I rang this company for assistance, the plumber wad out within the hour and tracked the problem to a leak behind the toilet cistern (built in units so not something to notice ) it was full of grungy water! Initially fronts of unite all removed and pipes replaced and everything put back as before, also noticed leak on stopcock and sorted it! Cleared the ceiling debris for me and advised what to do next...probably took 1.45 hours

This company was shockingly bad - sending an unprofessional individual who dragged a tiny job of replacing a valve to a hour and a half job - £300 charged in total.

This is a scam company, They agreed on £180 to issue EICR certificate after checking electric connections I was told price was per hour whereas they agreed clearly over the phone one price, when i complained they started shouting over the phone . Please do not use this company. I felt sorry for the technician who was sent via this company and he did not have an idea too i was mis sold .

I do not recommend this company.
My husband contacted them and
we waited for a plumber from 15:30 until 18:00.No one came that's why my husband messaged them about cancelling and he called another company that came in half an hour.
The next day Pofessionalsimmediately called him to send someone to sort the problem but the husband explained that there was no longer
needed.The lady on the phone started screaming that this was illegal.It is absolutely legal to choose a more serious company.

I was sent two unqualified random people with tools in a carrier bag. They didn’t fix my problem- they said they didn’t know how!

Hello , my name is Alexis Jofre , I am base in Torquay , I use to work for this company they order me 50% of the money for call out .. the point is I did not want to carry on after they push me to charge at least 2 hours Job , which I refuse .. Then they threatened me that they were going to destroy my image, which now they make up names and leave me bad comments on Google, this is a company from Albania, it is said that they are based in Ireland. and in England they hire small companies.. they offer a percentage but force them to charge high sums of money or double the time at the place where they work.. be very careful with this company.. they used my company name, which I immediately notified Google. be careful, my company is Heat Pump Devon, if anyone needs more details, I can send them to you, I do it so that what happened to me does not happen to us.

Absolute trash. I agreed on a price £140 but they never told the plumber this. The plumber was expecting £49+£180 for the hour 🤯.

These guys will forcefully book a job in and then won't give a crap about the customer