Gupreet and a colleague arrived punctually and collected a large oak table which I had sold on eBay. They carefully moved it from our garden room into their van and wrapped and secured it in their van... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Very happy with the service provided by Dmytro. He was very communicative, called me when my delivery arrived (I'd had to rush away as my mother was in hospital) and made sure my item was left in a sa... もっと見る
Great service. Great communication with emails, texts, and finally a phone call to say that they were 5 mins away. John and his workmate then carried the unit into my kitchen for me. The unit was unma... もっと見る
Had a delivery of doors through them today, had several phone calls to update me with the expected time, the driver, Japjit, was very polite and left the doors exactly where we wanted them. Thank you... もっと見る
企業情報
Proovia Couriers について
当該企業による記述
Proovia Couriers:
Prioritizing Customer and Employee Satisfaction.
Our journey began 8 years ago in Birmingham, with a single container, a brave man, a Sprinter van, and a dispatcher fueled by enthusiasm and a dream. Through hard work and unwavering determination, that dream gradually transformed into reality. Today, we operate from a massive warehouse and office, employing 160 dedicated staff members and utilizing over 60 vans to serve customers daily.
We specialize in courier services, focusing primarily on furniture transportation, including wardrobes, chairs, sofas, desks, tables, and sideboards. Additionally, our expert couriers are trained to handle motorcycles, pianos, and sports equipment. Proovia proudly serves local shops, auction houses, and residents, collecting and delivering items all across the UK.
連絡先
Units 115-119 Fort Dunlop Office 110, Fort Parkway, B24 9FE, Birmingham, 英国
- +44 121 314 9848
- support@proovia.delivery
- www.proovia.delivery
4.8
優良
6万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 98％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sabin please call me in the way very…
Sabin please call me in the way very friendly he take my item care
2026年7月27日
自発的なレビュー
Excellent
Excellent, thank you for your help , we are happy to deal with you again
2026年7月27日
自発的なレビュー
Reliable courier
Great and friendly service by the driver Claudiu. Phoned ahead to check if Im home and arrived well in the allocated timeslot. Fragile parcel delivered in a good condition.
2026年7月27日
自発的なレビュー
BROKE THE ITEM IN FRONT OF ME WHEN…
BROKE THE ITEM IN FRONT OF ME WHEN LOADING INTO THERE VAN STOLE THE DELIVERY CHARGE WOULD NOT REFUND ME OR COMPENSATE ME AVOID THIS COMPANY COWBOYS AT BEST
2026年7月3日
Proovia Couriers からの回答
Hello,
We are sorry to hear about your experience and the damage reported during collection.
We understand that you are dissatisfied with the outcome of your claim and the compensation offered. We recommend continuing the communication directly with our Claims Department, as they are responsible for reviewing the evidence provided and determining the available resolution.
Please reply to the latest email from the Claims team with any additional information or evidence you would like them to consider, so they can review your concerns and respond accordingly.
Yours, Proovia Couriers
Sabin delivered perfectly
Sabin called ahead of time for an awkward parcel. Was polite and asked where I wanted it leaving. 5 🌟
2026年7月27日
自発的なレビュー
Remarkably efficient company updates…
Remarkably efficient company updates are simple showing step by step progress as to what time you will receive item,quick careful delivery into the house would thoroughly recommend
2026年7月24日
自発的なレビュー
Amazing service for a very reasonable price
Amazing service for a very reasonable price. The driver politely followed the instructions and contacted me. Would highly recommend.
2026年7月23日
自発的なレビュー
Sabin was excellent service him call me…
Sabin was excellent service him call me 15 minutes before was excellent
2026年7月25日
自発的なレビュー
Marinescu great driver
Marinescu great driver. My address is hard to find and he had great communication with me. Cheers!
2026年7月25日
自発的なレビュー
Sabin was personable and flexible
Sabin was personable and flexible, took my stuff quickly
2026年7月25日
自発的なレビュー
Beware- they broke my unit’s doors.
I placed an order for delivery of two vintage Habitat kitchen units. Each cost £600.
Unfortunately, the sink unit's doors were not attached to the base. When I enquired as to why the doors were no longer attached I was told that the delivery men had had to remove them to ease the removal. The doors on the other unit were insitu and not an issue.
When we came to refit the doors, after the men had departed, we discovered that the doors had not been removed but had in fact been broken off. The hinges had been catastrophically snapped off thus the doors could not be reattached. This can only have happened during the delivery service, and something they knew had happened.
I have tried to locate some replacement hinges, they are a distinct style, but this has not been possible. The doors will now have to be refitted with hinges that do not match the rest of the units, something that I find unacceptable due to the asthetics. They simply will not match and will be quite obviously different.
Proovia’s communications in response have been slow. I have been waiting for 2 weeks to my last email.
They have offered to refund the delivery cost but not the unit. They state the hinges are replaceable- which they are not.
Beware, I’m out of pocket by some £600.
2026年7月25日
自発的なレビュー
Proovia Couriers からの回答
Hello,
We are sorry to hear about your experience and the damage reported to your kitchen unit.
We appreciate your concerns regarding the damage to the hinges and understand your frustration with the time it has taken to progress your claim.
We will contact our Claims team directly and ask them to review the current status of your case. Where possible, we will also ask them to reconsider the outcome of the claim in light of the concerns you have raised and to provide you with a further update as soon as possible.
Thank you for bringing this to our attention.
Yours, Proovia Couriers
Sabin was great
Sabin was great. He called before arriving, checked out the route before moving our table into the house, then moved with lots of care. Very polite and friendly.
2026年7月24日
自発的なレビュー
992154 very good
2026年7月24日
自発的なレビュー
Sabin very good service recommend him…
Sabin very good service recommend him and very happy he's delivering the car door very careful
2026年7月24日
自発的なレビュー
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