We had our first audit review with Darren and it was a very helpful experience for us. Darren made the whole process very straightforward, clearly explained everything as we went through the process.... もっと見る
企業が回答しました
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Following a very informative and supportive compliance audit by Darren at Propertymark it really shows the expertise, support and care they have for their members. Due to the massive amount of regulat... もっと見る
This was my first audit and I was quite nervous beforehand. Ali instantly put me at ease and continued to do so throughout the entire process. I learnt a lot during the audit and have since been suppl... もっと見る
企業が回答しました
Was really stressed about my Company Membership. Daniella in memberships was amazing. She sorted everything out in record time and was so understanding she was able to reassure me that everything woul... もっと見る
企業が回答しました
企業情報
当該企業による記述
We are the leading membership body for the property sector with over 19,000 members who display the Propertymark Protected logo. Our members are letting agents, estate agents, auctioneers and valuers, commercial property and inventories. We help create a great experience for those buying, selling, or renting their home.*
連絡先
Tournament Cout, CV34 6LG, Warwick, 英国
- 01926 496800
- communications@propertymark.co.uk
- www.propertymark.co.uk
4.8
優良
93件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Pleasant visit
Darren made the whole experience comfortable and not daunting at all. The report received was very helpful and detailed. We will use the recommendations moving forward within our company.
2025年3月3日
自発的なレビュー
Propertymark からの回答
Thank you for your great review. We're really pleased that it was such a positive experience and we'll pass the feedback back to Darren. We are here if you ever need any additional support.
totally incompetent
totally incompetent
diabolical service (non existant)
cowboys
UPDATE: If possible propertymark have got worse!
100% cowboys.
2025年1月30日
自発的なレビュー
Propertymark からの回答
Hi CS,
We didn't hear from you when we requested further details. We've tried to investigate your complaint, so that if it is intended for us, we can review it. We sometimes get contacted by members of the public when they want to talk about their experience buying, selling or renting, whether they have used a Propertymark member agent, or not. We can advise on the best course of action, and have a set complaint process for members. But we understand that this can be frustrating when an immediate resolution is wanted, which is why we're eager to establish if this is the case.
Hi CS,
We're really sorry that you have had a negative experience. We're concerned and want to investigate this, to find out what has happened. Please could you contact us with more information - our email is communications@propertymark.co.uk and a member of the team will look into this straight away.
Excellent service from Charlie
Spoke to Charlie today. Urgent legal help required. She was excellent and clear and explained it all to me. Great to deal with. Thank you so much really appreciate you being calm and professional.
2024年6月18日
自発的なレビュー
Propertymark からの回答
Thank you for sharing your experience of the legal helpline. We're happy to hear you had a great experience and we'll pass your feedback onto the team.
Spoke to Lisa Barber
Spoke to Lisa Barber. What a wonderful and cheery individual. Very clear and helpful when going through the next steps.10/10 service.
2024年3月5日
自発的なレビュー
Propertymark からの回答
What a fantastic review of our services. Thank you so much for taking the time to fill out a review for us.
Excellent Advice from Nicola Beattie in…
Excellent Advice from Nicola Beattie in the Lettings Helpline Department.
Thanks Nicola,
MAS Lettings and Management Ltd.
2024年3月4日
自発的なレビュー
Propertymark からの回答
Thank you for sharing your experience of the helpline. We're happy to hear you had a great experience.
I am sincerely grateful for Claire's…
I am sincerely grateful for Claire's invaluable contributions to our experience with Property Mark. Her role as an asset to the company is evident in the exceptional assistance she provided during the CMP process. Claire's professionalism and unwavering support have been phenomenal!
- Jay, Kilnstone Property
2024年1月5日
自発的なレビュー
Propertymark からの回答
Thank you! We're happy to hear you enjoyed your experience with the team.
Matt Rawlings has been a great help in…
Matt Rawlings has been a great help in registering my new company with Propertymark. Communication has been spot on!
2023年12月6日
自発的なレビュー
Propertymark からの回答
Thank you! We're happy to hear you enjoyed your experience with the team.
Great support for CMP application
Great support was received from Matt Rawlings when my agency applied for the CMP registration, he helped us from the start, on what kind of client account we needed for compliance, all the way through applications for AML, NRL registration along the way, to finally get us to complete all the document requirements. Swift response with helpful suggestions, we are so grateful.
2023年12月5日
自発的なレビュー
Propertymark からの回答
Thanks for the great feedback! We are glad to hear about your positive experience.
Propertymark registration
Registering my business with Propertymark was made very straightforward by Matt Rawlings. Highly recommend him.
2023年12月5日
自発的なレビュー
Propertymark からの回答
Your feedback is invaluable to us and we thank you for taking the time to write us a review.
Invaluable for Estate Agents Everywhere
Propertymark are an invaluable tool for estate agents everywhere for both training and help understanding / influencing legislation.
Matt Rawlings has been a great help throughout our renewal process too.
2023年11月14日
自発的なレビュー
Propertymark からの回答
Thank you! We're happy to hear you enjoyed your experience with the team.
Matt in memberships was fantastic .
Matt in memberships was fantastic .
Helpful, patient and genuinely caring , a rarity these days .
2023年10月6日
自発的なレビュー
Propertymark からの回答
Thanks for sharing your experience with us. It’s a vital part of our continued efforts to improve our service and customer experience
Henry from the compliance team dealt…
Henry from the compliance team dealt with a complicated case for us and was absolutely fantastic, very efficient, emailed and rang regularly, very knowledgeable could not have asked for more.
2022年12月12日
自発的なレビュー
Propertymark からの回答
Thank you! We're happy to hear you enjoyed your experience with the team.
PropertyMark Poor Management
Surprised by this level of management. It took over 1 week and times of pushes to have a course registration to be done . I still can not believe it yet.
2022年3月17日
自発的なレビュー
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