Lady at Reception was amazing! I had a red warning light come up on my dashboard saying to take car for checking asap as fault could be dangerous. She immediately found someone to assist (car needed b... もっと見る
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The company kept me updated and the customer service desk were very helpful. As I live in London was down for a couple of days visiting friends so I hadn’t use this company before would recommend to... もっと見る
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I booked my M.O.T and gold service online for 8:30am, it said it t would be about 2.5 hours; this was great as I needed my car early afternoon for a hospital appointment, when I dropped my car off I... もっと見る
The two ladies who booked my car in were friendly and efficient. They knew my name from an earlier visit when I brought my car in to investigate the cause of a knocking noise. The mechanic's diagnosis... もっと見る
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企業情報
Protyre Autocare - Ashford Service Centre について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Unit 1, Crowbridge Road, Orbital Park, TN24 0GA, Ashford, Kent, 英国
- 01233 503355
4.7
優良
923件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Nice welcome
Nice welcome, friendly staff. Very nice coffee from vending machine, free of charge. Great service.
2025年12月5日
Protyre Autocare - Ashford Service Centre からの回答
Dear Christine Hunt,
We appreciate you sharing your positive experience! you had at our Ashford Service Centre branch.
We're happy to hear you felt welcomed by our friendly team and enjoyed the complimentary coffee and great service.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Friendly and Helpful
Booked in for an MOT and Service. Staff are friendly, always fit me in quickly and give me advice. I have been there many years running. Would recommend.
2025年11月25日
Protyre Autocare - Ashford Service Centre からの回答
Hello Caroline,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I have always found your garage to br…
I have always found your garage to br fair and treat me well. your receptionist is always polite and helpful.
2025年12月3日
Protyre Autocare - Ashford Service Centre からの回答
Dear Mr Daisy,
We're happy to hear that you've consistently had positive experiences with our team at our Ashford Service Centre branch.
We appreciate your kind words regarding our receptionist's helpfulness and politeness.
Thank you for your feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care- Protyre
Being cept informed
The experience was great waiting room was lovely and clean with coffee or chocolate. The only reason I didn't give 4 stars was my car was done but wasn't told and sat there for a further 15 minutes had to go and ask, but they did apologise so ok
2025年11月27日
Very welcoming professional staff…
Very welcoming professional staff finished job in under an hour and got us on our way nothing to improve
2025年12月1日
Protyre Autocare - Ashford Service Centre からの回答
Hello Barry,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Amazing
Amazing service, on time, professional, but still friendly, just keep coming back/
2025年11月19日
Protyre Autocare - Ashford Service Centre からの回答
Hello Keith,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
It would have been a 5
It would have been a 5, but I wasn't told I would need my mobile phone to be able to take advantage of the 4 month interest free payments, so I was disappointed I couldn't spread the payments.
2025年11月14日
Protyre Autocare - Ashford Service Centre からの回答
Hello Miss Vassallo,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Inflated prices for a really simple job.
Good service for the MOT, but failed on a part that cost me £10.00, then I paid £50 to have it fitted at another garage. it took 20 minutes. Protyre quoted me £300 for the same thing.
2025年11月10日
Protyre Autocare - Ashford Service Centre からの回答
Dear Ruth,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Ashford Service Centre branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
good team
Lisa on reception is very good at communicating, and the engineers are experienced and honest.
2025年11月5日
MOT and service
Returned to get my MOT and service as had resolved an issue for me earlier this year. Great service
2025年10月31日
MOT time again
MOT time again, as usual the staff made me feel very welcome and put me at ease while my car was MoTed, I was kept informed at every stage also pointing out any potential things that may need doing in the next year. The waiting area was clean and quiet while I was there where I could sit in comfort and wait for my MOT to be carried out, appointment time was as booked and I was back on my way in a flash.
Oh and they still have the best free coffee machine I’ve had so a couple of cappuccino while I waited don’t go amiss!
Thanks ProTyre until next year 😊
2025年11月5日
Great fast service
Great, fast service - as always. Been using them for at least 15 years, so happy to recommend.
2025年10月30日
Protyre Autocare - Ashford Service Centre からの回答
Hello Colin,
We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Ashford Service Centre からの回答
Hello Graeme,
We appreciate you taking the time to leave us this great review. We are happy to hear that you are pleased with our service.
Best regards,
Eddie
Customer Care - Protyre
MOT Visit
Booked my MOT online which was quick and easy to do. I was advised of work that needed doing which was completed before the end of the day. Excellent service.
2025年10月24日
Protyre Autocare - Ashford Service Centre からの回答
Hello Cathy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Wipers are great
2025年10月1日
Brilliant as always
Brilliant as always!
Nothing is too much trouble helpful kind great advice I’d say spot on customer service! And the reception staff just as good as the mechanics
Thanks guys & girls!!!
2025年9月10日
Absolutely first class service,
Absolutely first class service,. Friendly helpful staff, couldn't fault the whole experience. Thank you all in crow bridge road
2025年9月8日
Protyre Autocare - Ashford Service Centre からの回答
Hello Anne,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Ashford branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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