Protyre Autocare - Ashford Service Centre レビュー 

923
TrustScore 5段階評価の4.5

4.7

Unit 1, Crowbridge Road, Orbital Park, TN24 0GA Ashford, Kent, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Lady at Reception was amazing! I had a red warning light come up on my dashboard saying to take car for checking asap as fault could be dangerous. She immediately found someone to assist (car needed b... もっと見る

企業が回答しました

5つ星のうち5の評価

The company kept me updated and the customer service desk were very helpful. As I live in London was down for a couple of days visiting friends so I hadn’t use this company before would recommend to... もっと見る

企業が回答しました

5つ星のうち4の評価

I booked my M.O.T and gold service online for 8:30am, it said it t would be about 2.5 hours; this was great as I needed my car early afternoon for a hospital appointment, when I dropped my car off I... もっと見る

5つ星のうち5の評価

The two ladies who booked my car in were friendly and efficient. They knew my name from an earlier visit when I brought my car in to investigate the cause of a knocking noise. The mechanic's diagnosis... もっと見る

企業が回答しました


企業情報

  1. タイヤ専門店
  2. ブレーキ専門店
  3. カー バッテリー販売店
  4. 車検場
  5. ハイヤー サービス
  6. ホイール アライメント サービス

Protyre Autocare - Ashford Service Centre について

当該企業による記述

当該企業による記述

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

連絡先

  • Unit 1, Crowbridge Road, Orbital Park, TN24 0GA, Ashford, Kent, 英国

  • 01233 503355

4.7

優良

TrustScore 5段階評価の4.5

923件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(923)

過去12か月のレビュー数: 33,750

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

All the staff are very friendly and the…

All the staff are very friendly and the waiting area is comfortable and relaxing while your vehicle is being done.
I also took advantage of the interest free payment plan as my horse box needed 4 new tyres (they were perfectly legal but were actually 15 years old so had the potential to perish & split) - using the plan it became a lot affordable being able to spread the payments! Highly recommend Protyre!

2025年9月1日
5つ星のうち1の評価

Poor service

Poor service. Couldn’t bother to let me know of the delays in getting the car ready. Whilst I understand things happen, a courtesy call to say we are sorry, unfortunately your car won’t be ready at the time we thought it would be. This is not to much to expect from any business. There also seemed to have been a nonchalant tone from the manager when I expressed my disappointment. Will never use this location again. Protyre Ashford Victoria Park location offers the best service. The team there are awesome.

2025年9月1日
Protyre Autocare - Ashford Service Centre ロゴ

Protyre Autocare - Ashford Service Centre からの回答

Dear Customer,

Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

5つ星のうち5の評価

Aircon recharged

Aircon recharged. £50 cheaper than what my car dealership wanted to charge, albeit with your offer. Very efficient @ reception as was expecting me thru my online booking. Vehicle was taken into the workshop and aircon gas recharged with no issues. Excellent experience thank you.

2025年8月25日
5つ星のうち5の評価

Good service

Appointment on time. Called back when the work was completed. Very efficient at reception.

2025年8月4日
Protyre Autocare - Ashford Service Centre ロゴ

Protyre Autocare - Ashford Service Centre からの回答

Dear Trevor John,
We're glad you enjoyed your experience at our Ashford Service Centre branch . It's great to hear that our appointment scheduling and communication were efficient. Thank you for your positive feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre

5つ星のうち2の評価

Booked in for an A/C regass

Booked in for an A/C regass. Protyre did refill the AC gas, but when i picked the car up, i was told 'my compressor had gone and needed replacing". Bad enough, but worse when i realised that in order to fit a new compressor, all of the gas i'd just spend £90 on to fill, will be lost...so why fill the gas, if they could have just checked the compressor was working or not beforehand? They even do a free AC check, so why they didn't do it on my car before they filled it with gas that is now going to be lost, is beyond me. Not happy.

2025年7月23日
Protyre Autocare - Ashford Service Centre ロゴ

Protyre Autocare - Ashford Service Centre からの回答

Dear Andrew,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

5つ星のうち5の評価

Quick polite service very efficient…

Quick polite service very efficient clean and comfortable waiting area with free coffee machine
Aircon in my car is nice and cold now!!

2025年7月2日
Protyre Autocare - Ashford Service Centre ロゴ

Protyre Autocare - Ashford Service Centre からの回答

Hello Bobbie​,

We would like to thank you for sharing your feedback regarding the service you received at our Ashford branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

5つ星のうち5の評価

For someone who has no clue about the…

For someone who has no clue about the upkeep of her car, I feel looked after by these guys who not only give excellent customer care but also a superb service. This is my go to for any of my car issues.

2025年6月28日
自発的なレビュー
Protyre Autocare - Ashford Service Centre ロゴ

Protyre Autocare - Ashford Service Centre からの回答

Hello Lucy,

We're happy to hear that you feel looked after and valued our superb service and excellent customer care. We appreciate you choosing us as your go-to for your car issues, and we thank you for your positive feedback!

Best regards,
Eddie
Customer Care - Protyre

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報