Protyre Autocare - Banbury レビュー 

1,658
•
TrustScore 5段階評価の4.5

4.7

Gatteridge Street, Banbury, OX16 5DJ Banbury, Oxfordshire, GB

•

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち4の評価

As always on time, friendly staff . Only negative this time I didn't receive any paperwork reference the service, ie life left on breaks and tyres etc

5つ星のうち5の評価

Booked car in for a free tyre check. Was expecting new tyres would be required, but the advice was not yet. Received a detailed report on each tyre and a recommendation on the how many miles they w... もっと見る

企業が回答しました

5つ星のうち5の評価

I have been using Protyre for many years and always, they do exactly what they say. Great service. From first call and advice to booking in. You then leave happy, knowing a professional job has been d... もっと見る

企業が回答しました

5つ星のうち5の評価

Great service, work carried out very quickly and excellent communication from the staff. Always go here for my tyres - totally recommend


企業情報

  1. タイヤ専門店
  2. ・
  3. カー バッテリー販売店
  4. ハイヤー サービス
  5. ブレーキ専門店
  6. ホイール アライメント サービス
  7. 車検場

当該企業による記述

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

連絡先

  • Gatteridge Street, Banbury, OX16 5DJ, Banbury, Oxfordshire, 英国

  • 01295 263149

4.7

優良

TrustScore 5段階評価の4.5

1658件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(1,658)

過去12か月のレビュー数: 33,212件

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5つ星のうち1の評価

Poor service and a waste of money

I took my car to Protyre for a two-wheel alignment, only to later discover that my rear wheels were also misaligned.

The problem is that the rear alignment should have been addressed first to ensure the front wheels were aligned correctly. Instead, Protyre went ahead with the two-wheel alignment without contacting me or explaining the issue.

I would have expected a professional tyre and alignment specialist to at least call me, explain the situation and offer the option of a four-wheel alignment.

As a result, I had to pay for another alignment elsewhere to get the job done properly. This meant unnecessary additional expense that could potentially have been avoided with some basic communication.

Very disappointing experience. I expected better from a specialist garage and wouldn’t recommend their alignment service.

2026年10月21日
5つ星のうち4の評価

As always on time

As always on time, friendly staff . Only negative this time I didn't receive any paperwork reference the service, ie life left on breaks and tyres etc

2026年11月2日
5つ星のうち5の評価

Great service

Great service, work carried out very quickly and excellent communication from the staff. Always go here for my tyres - totally recommend

2026年11月6日
5つ星のうち5の評価

Excellent tyres at a competitive price

Excellent tyres at a competitive price, superb service and straight forward to arrange fitting.

2026年11月4日
Protyre Autocare - Banbury ロゴ

Protyre Autocare - Banbury からの回答

Hello Mr Varley​,

We would like to thank you for sharing your feedback regarding the service you received at our Banbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Great service

Great service, friendly staff, on time appointment.

2026年11月2日
Protyre Autocare - Banbury ロゴ

Protyre Autocare - Banbury からの回答

Hello Koji,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち1の評価

absolute joke won't use again

After paying full price for tyres advertised at 10% off .
At my appointment I was told that if I wanted to change the rear tyres and cycle the new ones to the front standard for front wheel drive cars it would be an additional £20 .
I went back and checked there is to option to select or pay for this online they just quote fully fitted .
After refusing to pay anymore they came back to me with a weak excuse about it not having tyre pressure management sensors so I wouldn't have to pay the extra .
The technician I dealt with was rude and abrupt throughout

Absolute joke won't use again .

2026年10月27日
Protyre Autocare - Banbury ロゴ

Protyre Autocare - Banbury からの回答

Dear SF,

Thank you for notifying us of your concerns regarding the cost. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.

Kind regards,
Eddie
Customer Care - Protyre

5つ星のうち5の評価

All good as usual

All good as usual

2026年11月2日
Protyre Autocare - Banbury ロゴ

Protyre Autocare - Banbury からの回答

Hello Clive,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

A MOT

MOT, failed first, fixed, returned indicator light then failed, they fixed it (no charge), passed. Thanks for the great service. :-)

2026年10月28日
Protyre Autocare - Banbury ロゴ

Protyre Autocare - Banbury からの回答

Hello Mark​,

We would like to thank you for sharing your feedback regarding the service you received at our Banbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Fantastic customer care

I have been using Protyre for many years and always, they do exactly what they say. Great service. From first call and advice to booking in. You then leave happy, knowing a professional job has been done by a great team.

2026年10月28日
Protyre Autocare - Banbury ロゴ

Protyre Autocare - Banbury からの回答

Hello Andrew,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

good helpful service

helpful, polite and work completed on time

2026年10月26日
Protyre Autocare - Banbury ロゴ

Protyre Autocare - Banbury からの回答

Hello Carol,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

As usual wonderful service

As usual wonderful service. Drove in to the branch with a tyre issue. Within an hour the problem was resolved.
Friendly and professional staff.

2026年10月26日
Protyre Autocare - Banbury ロゴ

Protyre Autocare - Banbury からの回答

Hello Peter,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Very helpful

Very helpful, and given good advice.

2026年10月17日
Protyre Autocare - Banbury ロゴ

Protyre Autocare - Banbury からの回答

Hello Helen,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Friendly and informative staff

Friendly and informative staff, booking process very easy

2026年10月15日
Protyre Autocare - Banbury ロゴ

Protyre Autocare - Banbury からの回答

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Great customer support fantastic…

Great customer support fantastic service all round

2026年10月21日
Protyre Autocare - Banbury ロゴ

Protyre Autocare - Banbury からの回答

Hello Mr Rigby,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Banbury branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Thank once again for very good service…

Thank once again for very good service on notifying me that some tyres neede replacing, can always count on you to keep my car in good order.

2026年10月19日
Protyre Autocare - Banbury ロゴ

Protyre Autocare - Banbury からの回答

Dear Brian Miller,

We would like to thank you for sharing your feedback regarding the service you received from our team at our Banbury branch .

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you by keeping you informed about your vehicle's needs.

Many thanks again for taking the time to provide us with such positive feedback!

We will look forward to welcoming you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

5つ星のうち5の評価

Efficient as always

It's always quick, friendly and efficient at Banbury Protyre. Just an MOT and rear wiper replacement but good value and done to schedule.

2026年10月12日
Protyre Autocare - Banbury ロゴ

Protyre Autocare - Banbury からの回答

Hello Mr Hunt​,

We would like to thank you for sharing your feedback regarding the service you received at our Banbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

First class service.

Have used protyre banbury a few times now and always find the staff friendly and helpful. Rob is a pleasure to talk to. Many thanks.

2026年10月9日
Protyre Autocare - Banbury ロゴ

Protyre Autocare - Banbury からの回答

Hello Mr Kevin​,

We would like to thank you for sharing your feedback regarding the service you received at our Banbury branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

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