Short notice tyre change - I turned up without an appointment, and Protyre were able to sort me out in a couple of hours. Dave was really helpful and got it sorted before I needed to be somewhere else... もっと見る
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They always seem very busy but I had a booked appointment. They started within 10 mins of the time which is great for an appointment nearing the end of the day .I had my 2 tyres and tracking within 30... もっと見る
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Took my car to Protyre, after receiving a couple of thousand pound bill from main dealer for my wheel alignment issue, the fitter at Protyre resolved it in 15 minutes for a £95.00 bill, many thanks, c... もっと見る
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Had a problem with a screen message referring to 'Wheel sensors not detected ' on my Ford Fiesta 1.0 ecoboost. Tried to reset myself, but still showing the information. Went to Church Road branch in B... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Bristol Church Road について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
27 - 31 Church Road, Lawrence Hill, BS5 9JJ, Bristol, Bristol, 英国
- 0117 9540123
4.7
優良
1485件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Booked online, fast, excellent service
Booked online, i arrived on time and they started work straight away, fast, courteous service and excellent job overall, a happy customer! 😀
2026年9月16日
Protyre Autocare - Bristol Church Road からの回答
Hello Julian,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Bristol Church Road からの回答
Hello Darren,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Bristol Church Road からの回答
Hello Rob,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service at Pro Tyre Bristol…
Excellent service at Pro Tyre Bristol today. The fitter Chad was very helpful and professional and a credit to the company. I won't go anywhere else!
2026年9月16日
Protyre Autocare - Bristol Church Road からの回答
Hello Steve,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol centre.
Best regards,
Eddie
Customer Care - Protyre
Great service at short notice
The Protyre staff were excellent, agreeing to book my car in for MOT and brakes work at very short notice after I couldn't get the car in anywhere else.
2026年9月14日
Protyre Autocare - Bristol Church Road からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The service is not only great
The service is not only great, but also attentive, caring and efficient! Would recommend any day. Fast work and great customer service
2026年9月9日
Protyre Autocare - Bristol Church Road からの回答
Hello Neo,
Thank you for sharing your positive feedback regarding the service you received. We take customer service very seriously and want all of our customers to receive excellent service at all times, and we are delighted that the team in centre has delivered this to you. Many thanks again for taking the time to provide us with such positive feedback!
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Bristol Church Road からの回答
Hello John,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Been using protyre for a while now for…
Been using protyre for a while now for tyres. Not used any of their other services yet but would have no hesitation in doing so. I am particularly impressed by their consistency and quality with wheel alignment. Seems trivial but makes a significant impact on how the car drives. in my 35 years of motoring have found wheel alignment to be very inconsistent with steering wheel being misaligned and car feeling all wrong. Not with protyre. Many thanks
2026年9月4日
Protyre Autocare - Bristol Church Road からの回答
Hello Mike,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Bristol Church Road からの回答
Hello Tony,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Bristol Church Road からの回答
Dear Kellie Showering,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers. We are delighted to hear that you are happy with the service you received from the team at our Bristol Church Road branch.
We look forward to welcoming you again in the future!
Kind regards
Kayliegh
Customer care - Protyre
The friendly and enthusiastic team that…
The friendly and enthusiastic team that turned my car round is super quick time, they really looked after me and the care of not to damage the wheels when fitting the replacement tyres.
2026年8月26日
Protyre Autocare - Bristol Church Road からの回答
Hello James,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Bristol Church Road. We're especially pleased to hear about the care taken with your wheels.
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Bristol Church Road からの回答
Hello Yunas,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
⭐ Very disappointing experience
⭐ Very disappointing experience — £95 paid and my car still wasn’t fixed
I visited this garage for the first time because my steering wheel was slightly off-centre while driving. I went to reception and explained that I wanted a wheel alignment and the steering wheel put back to the centre.
I was told alignment started from £45, with a free check first to make sure there were no other problems with the car. I agreed and booked an appointment for a few days later.
I dropped my car off and, after around 15 minutes, I received a call telling me that I needed the front and rear tracking done and that the cost would be £95. I agreed to this.
Later, I was told the car was ready. Because of work, I collected it without immediately checking everything properly. However, I noticed that the steering wheel was still not centred. The next day, I drove on the motorway to make sure, and it was clear that the problem had not been fixed.
I returned to the garage and explained the situation. I was then shown paperwork showing the front and rear tracking. I was particularly concerned because I was told that the front had not actually been adjusted, despite me being charged for front and rear alignment. Another member of staff checked the car details and confirmed that I had been charged for both.
I was then told that there was a problem with the right front inner tie rod/tie rod end and that this needed to be repaired before they could properly complete the alignment. I had to pay £130 at another garage to have this repaired because this garage did not have a mechanic available to do the job.
I then returned to this garage again and left the car with them so they could complete the alignment. Unfortunately, when I collected the car, the steering wheel was still not centred and the car was still pulling to one side.
This is extremely disappointing. I paid £95 for the alignment, then another £130 for a repair elsewhere, and I still have the original problem. If I now have to go to another garage to get the alignment done correctly, I will have to pay again.
I feel that this was unfair and that the service was not completed to the standard I expected. I would strongly recommend checking everything carefully before leaving this garage and making sure the work you have paid for has actually been completed
2026年8月18日
自発的なレビュー
Protyre Autocare - Bristol Church Road からの回答
Dear Cameron Askarian,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Had a problem with a screen message…
Had a problem with a screen message referring to 'Wheel sensors not detected ' on my Ford Fiesta 1.0 ecoboost. Tried to reset myself, but still showing the information. Went to Church Road branch in Bristol. Spoke to Chas who without looking at the car immediately knew what the problem was. Within the hour 2 sensors were fitted. Excellent service. Happy with the cost. Very knowledgeable staff.
2026年8月21日
Protyre Autocare - Bristol Church Road からの回答
Hello Mr Brain,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Arrived on time for the appointment the…
Arrived on time for the appointment the wheel alignment was done straight away no problems thank you
2026年8月14日
Protyre Autocare - Bristol Church Road からの回答
Hello Daniel,
We would like to thank you for sharing your feedback regarding the service you received at our Bristol branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
A bit if a blip on my first…
A bit if a blip on my first appointment.
But redeeem their selves on my second trip. Good service and acknowledgment of my wasted journey.
2026年8月12日
Protyre Autocare - Bristol Church Road からの回答
Hello Jane,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
New front tyres for my Rav4
Excellent service at Protyre. From Dave in the office to the tech who changed the tyres and did the alignment. I spoke to him re the tyres and he was v helpful. Around good experience. Highly recommended
2026年8月10日
Protyre Autocare - Bristol Church Road からの回答
Hello Gerard,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Very good service and helpfull.
2026年8月10日
Protyre Autocare - Bristol Church Road からの回答
Hello Salah,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Bristol Church Road からの回答
Hello Marek,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
All good
All good, very helpful, explained everything, even informed me about Tight wheel nuts and if I wished to continue incase they snapped. 2 x new tires and Also booked wheel balancing on fronts and this time was spot on.
2026年8月3日
Protyre Autocare - Bristol Church Road からの回答
Hello Dave,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Bristol branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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