Had my front tyres replaced. They inadvertently fixed a clicking sound that was coming from the wheels that I was originally quoted from Jaguar as a £250 fix. Also, correctly identified that my wheels... もっと見る
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Efficient team, 4 new tyres and alignment, decent price, ordered online easy buy and booking process, free drinks machine while you wait and friendly staff. Thankyou
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Really good service at Pro Tyre. I’d pre-booked my tyres, so drove straight into the bay as directed. The guys were really friendly, the tyre fitting was quick and efficient, and the lady on reception... もっと見る
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Very nice accommodating staff, work was started and finished on time, very reasonably priced in the current climate for four brand new tyres and alignment. Booked mine online as was needed as soo... もっと見る
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企業情報
Protyre Autocare - Buckley について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Mount Terrace Works, CH7 3AE, Buckley, 英国
- 01244 544575
4.5
優良
2562件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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It took over 2 hours to fit 5 tyres
It took over 2 hours to fit 5 tyres. Not the usual speed and efficiency you had at the original Buckley Tyres.
2026年9月9日
Protyre Autocare - Buckley からの回答
Dear Mike Lenehan,
Thank you for your review. We are sorry to hear about the extended wait time for your tyre fitting. Your feedback has been passed to management so this can be reviewed with the team in centre. We appreciate you bringing this to our attention, as it helps us improve the service we provide.
Best regards,
Eddie
Customer Care - Protyre
1 star is too much...
1 star is too much...
I dont recommend Protyre at all... rang up to ask if they drop test leisure batteries... yes they said...
got there following morning... no they dont... waste of time and effort...
won't be using protyre ever again... useless and waste of space.
Place was empty, not a good look...
when it was Buckley Tyres and family ran, it was the best... definitely rubbish customer service now...
100% go somewhere else...
2026年9月9日
自発的なレビュー
Protyre Autocare - Buckley からの回答
Dear Samantha Bertoni,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Great Service and very helpful staff
Great Service and very helpful staff. Booked in to have a tyre checked for a puncture, turns out my alloy had split on the inner rim. The guy recommended a local business that could weld it and got me the mobile number, removed my tyre and left my car there while I got my wheel repaired. Refitted my tyre once welded and checked it out before I left. Very impressed.
2026年9月7日
Protyre Autocare - Buckley からの回答
Hello Jon,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Tyres are brilliant
Hiya all, I'm Tim and I've been going to Buckley tyres on and off for years and the team are brilliant.the receptionist is brilliant and very helpful and friendly just like the team that work there.had new tyres fitted today and they are brilliant.my nissan elgrand campervan handles brilliant now thanks 🙏👍👍 see you all again
2026年9月7日
自発的なレビュー
Protyre Autocare - Buckley からの回答
Hello Tim,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Buckley からの回答
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Buckley からの回答
Hello Stephen,
Thank you very much for leaving us this 5-star review. We always strive to ensure our customer service is excellent for all our customers, so we are delighted to hear you were happy with the service you received. We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Buckley からの回答
Hello Paul,
We're glad to hear your experience with our online booking, staff, and service was positive. We appreciate your feedback.
Best regards,
Eddie
Customer Care - Protyre
Great service
Booked online, got an appointment to replace the punctured tyre the same day. Wheel was fixed quickly, very happy with the service.
2026年8月28日
Protyre Autocare - Buckley からの回答
Hello Elizabeth,
Thank you for taking the time to share your positive feedback. We are delighted to hear that you had your punctured tyre replaced quickly and efficiently by the team at Buckley. We appreciate your kind words!
Best regards,
Eddie
Customer Care - Protyre
Booking and payment was easy and all…
Booking and payment was easy and all fine. Staff very friendly. Just ruined my car mats with oil from boots when in my car. Would advise using paper covers in future.
2026年9月2日
Protyre Autocare - Buckley からの回答
Dear Andrew,
Thank you for leaving us a review. We're glad to hear the booking, payment, and team in centre were great. However, we sincerely apologise for the oil on your car mats. We have passed this onto management to ensure this does not happen in future.
If you have any questions or require any other assistance, please do not hesitate to contact us at customerrelations@protyre.co.uk
Best regards,
Eddie
Customer Care - Protyre
Simply just worked after booking an…
Simply just worked after booking an appointment and arriving ahead of time my car was ushered straight into the garage and tech advised me that the tyre I was querying was in fact good but the rear were borderline. Pleasant experience.
2026年9月2日
Protyre Autocare - Buckley からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
No dramas good service polite staff and…
No dramas good service polite staff and very helpful
2026年8月31日
Protyre Autocare - Buckley からの回答
Hello Mr Jones,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Best tyre service in the country!
2026年8月26日
Protyre Autocare - Buckley からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Buckley からの回答
Hello James,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Brilliant receptionist
Brilliant receptionist. Completely organised and fully up to date with appointments.
Fitters equally proficient and reliable.
2026年8月26日
Protyre Autocare - Buckley からの回答
Hello Mr Ashworth,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Buckley からの回答
Hello Mr Hall,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Buckley からの回答
Hello Timothy,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from our team at Buckley. We appreciate your business and hope to see you again.
Hello,
Thank you for taking the time to leave us a 5-star review of our Salisbury centre. We are pleased to hear that your experience was excellent. Thank you for your custom.
Best regards,
Eddie
Customer Care - Protyre
Replacement exhaust
Booked in for an exhaust review as blowing and noisy. They established that it needed replacing from the flex to the back box inclusive. They undertook the work the same day. Upon collection the new chrome exhaust, which a boy racer would have loved as it was louder than the previous one. Returned immediately to be told it takes time to bed in so do 100 miles and return if no better. 200 miles later went back as still noisy and to be fair they replaced it under warranty stating it was faulty. Upon collection to be greeted with a soaking wet seat as they had kindly left the window fully open. Obviously fuming went to the reception to be advised no manager or assistant as both on holiday so would need to wait and did we know anyone with a heater to dry it out ourselves. Anyway exhaust number two was just as bad so upon the manager returning booked car in again for the exhaust to be replaced with an original one not a chrome and it is lovely and quiet. Got there in the end but will not be returning sorry. Buckley Tyres always had a good reputation for quality and service.
2026年8月4日
Protyre Autocare - Buckley からの回答
Dear Ian,
Thank you for bringing this to our attention and we are sorry to hear that you did not have a positive experience.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you
Best regards,
Eddie
Customer Care - Protyre
I booked my vehicle in for checks on…
I booked my vehicle in for checks on exhaust suspension steering brakes tracking. As a previous employee for the company I thought they would have looked after me an done a good job checking my car over as requested by my warranty. But unfortunately they only had the car 20mins an didn't do anything just checked the tracking an brakes with out test driving the vehicle I was extremely disappointed by this. Tbh an won't be returning or recommending them anymore..
2026年8月19日
Protyre Autocare - Buckley からの回答
Dear Mr Roberts,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the management team. They will investigate this with the centre and will be in touch as soon as possible to discuss this further with you.
Best regards,
Eddie
Customer Care - Protyre
Great service
Friendly staff, really efficient, kept me updated and you know the work completed is genuine.
2026年8月15日
Protyre Autocare - Buckley からの回答
Hello Nicki,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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