Customer service was brilliant. Unfortunately after my aircon was re charged my system had a leak (my car is 15 years old) I called them to say the aircon wasn’t working. They arranged to look at it s... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The mechanic / engineer was excellent. I believe that he has worked at Buckley tyres for 30 years plus. He advised me about the correct pressure for my tyres which wasn’t straight forward after readin... もっと見る
Fitted me in, only waited 10 mins young gentleman very polite and thorough in checking my tyres. Even tho it’s not Buckley tyres anymore very good experience definitely be back when my car does need n... もっと見る
Good selection of appointments, easy to book, friendly staff and don't try and rip you off. If a tyre can be repaired they will repair it.
企業が回答しました
企業情報
Protyre Autocare - Buckley について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Mount Terrace Works, CH7 3AE, Buckley, 英国
- 01244 544575
4.5
優良
2444件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great customer service and professional…
Great customer service and professional staff, easy to book a slot and appointment on time
2026年6月29日
Protyre Autocare - Buckley からの回答
Hello Paul,
We are so pleased you found our online booking easy and our in centre team delivered great customer service. Thank you for your kind words about our professional staff and efficient service!
Best regards,
Eddie
Customer Care - Protyre
Great service
Great service after picking up a screw, was fixed and drove away under 40 mins! Thanks all....
2026年6月26日
Protyre Autocare - Buckley からの回答
Hello Anthony,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Buckley からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and reliable
Good selection of appointments, easy to book, friendly staff and don't try and rip you off. If a tyre can be repaired they will repair it.
2026年6月20日
Protyre Autocare - Buckley からの回答
Dear Allan North Wales,
We're so glad to hear you appreciate our selection, ease of booking, and friendly staff.
We always aim for fair and honest service, especially with repairs.
Thank you for your kind words!
We will look forward to welcoming you again at our Buckley branch in the future.
Kind regards
Kayliegh
Customer care - Protyre
Protyre Autocare - Buckley からの回答
Dear Matt Davies,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
booked in for noisey exhast flexi pipe…
booked in for noisey exhast flexi pipe after system replaced last september they found flexi pipe faulty centre box and tail box baffles faulty all replaced under gauentee on top of this lower engine mount faulty and front discs pads needed replacementall work done efficiently and at a reasonable cost well done to the staff that did the work
2026年6月18日
Protyre Autocare - Buckley からの回答
Hello Ian,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and efficient!
Prompt, friendly and efficient service. Work completed on time with no fuss.
2026年6月19日
Protyre Autocare - Buckley からの回答
Hello William,
Thank you for your wonderful 5-star review! We are so pleased to hear you received prompt, friendly, and efficient service from the team in centre. We appreciate your feedback.
Best regards,
Eddie
Customer Care - Protyre
Lovely staff and very helpful
Lovely staff and very helpful. Didn't have to book so just turned up and they had my car done in less than 30mins. Will definitely be a returning customer.
2026年6月17日
Protyre Autocare - Buckley からの回答
Hello Jo,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Noticed whilst driving to work that my…
Noticed whilst driving to work that my tyre was flat, this was the closest tyre place to me and I hadn’t made a booking, I chanced it as the only other option was the call the AA or attempt to chance the tyre myself, even though they were really busy and only take bookings the staff were really helpful in fitting me in, great service and thankful for their quickness in resolving for me so I could eventually get to work, albeit an hour or two late
2026年1月28日
Protyre Autocare - Buckley からの回答
Hello Lewis,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Air con re gas
Booked the car in for its air con and got my days mixed up and went on the wrong day but they completed the job no problem. Thanks
2026年6月3日
Protyre Autocare - Buckley からの回答
Hello Jenni,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Tracking and tyre fitted
Started my tyre change straight away, then was moved down the yeard for the tracking done. Superb work as usual
2026年6月8日
Protyre Autocare - Buckley からの回答
Hello Colin,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Customer service was brilliant
Customer service was brilliant. Unfortunately after my aircon was re charged my system had a leak (my car is 15 years old) I called them to say the aircon wasn’t working. They arranged to look at it straight away, diagnosed the problem and re funded me the cost. Thank you for trying & being honest.
2026年6月3日
Absolutely useless contact
Absolutely useless. Found this garage through FixMyCar. They offered the cheapest price so I contacted them on the 24th May to try and book my car in for regas. They asked for my information which I sent back. Heard nothing. Wrote to them again 28th May, no response. Phoned on the 1st June and was promised someone would phone me, nothing. Rang again afternoon of the 1st and was told again, someone would phone me. Phoned again the 2nd June and was told only the manager can book in air con as he's the only one that is actually licensed to do the job. The manager wasn't in. I expressed my frustration but they said he would call me. No contact. I've given up and booked into another garage that's actually closer. Wouldn't bother with this lot, they couldn't organise a booze up in a brewery.
2026年5月24日
自発的なレビュー
Protyre Autocare - Buckley からの回答
Dear Customer,
Thank you for notifying us of your concerns. We are sorry this happened.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Told they would ring back with info or…
Told they would ring back with info or cost next day, had to ring up , still to info cost, never did get the info cost ???.
2026年5月29日
Protyre Autocare - Buckley からの回答
Dear Martin Large,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
The mechanic / engineer was excellent
The mechanic / engineer was excellent. I believe that he has worked at Buckley tyres for 30 years plus. He advised me about the correct pressure for my tyres which wasn’t straight forward after reading the guidence on the side of the door
2026年5月25日
Just plain experts always use you
2026年5月25日
Audi in for Gold service
Put my Audi in for Gold service. All done with regas and helpful advice to use aircon more for it to last longer.
A week later oil light came on. Took car straight back to the same garage. Looked at it straight away. A fault with part fitted during oil change.
Got new part straight away and replaced oil. Done with in 1 hour half. No charge.
Can’t fault service.
Thanks all
2026年5月18日
Very helpfull and knowledgeable staff.
2026年5月20日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。