Been coming to Buckley Tyres for my tyres for over 20 years, and I come a fair way from Wirral too. Always competitively priced, and always EXCELLENT customer service. The team just descend on your c... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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Excellent service from everyone at Protyre, I had only booked the night before and when I turned up they were quick and efficient and the kept me in the loop about where they were up to with my tyre... もっと見る
企業が回答しました
The tyres were the best price locally, the staff were polite, respectful, efficient and helpful. My only complaint was that as a regular customer of Buckley Tyres, I asked if my new tyres could be fit... もっと見る
Fitted me in, only waited 10 mins young gentleman very polite and thorough in checking my tyres. Even tho it’s not Buckley tyres anymore very good experience definitely be back when my car does need n... もっと見る
企業情報
Protyre Autocare - Buckley について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Mount Terrace Works, CH7 3AE, Buckley, 英国
- 01244 544575
4.5
優良
2488件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Booking in for a puncture repair!!!!!
Hi, I have used Buckley tyres (protyre) for years and this time I felt completely let down, we had a puncture which had a temporary repair which i needed properly repairing or replacing, like other customers my family is my priority and felt unsafe driving with them in the car, so I went to your garage to get the tyre sorted one way or another and was told we are not doing walk in and you will need to book in, this was done politely and amicably but I feel a puncture repair is not something i could forsee so how do you expect your customers to know when to arrange the unexpected puncture to be repaired, and I feel let down as a temporary repair is not what I call trustworthy and like it says just enough to get you to a reliable garage to get it fixed which I feel in this case you have not met your previous standards
2026年1月7日
Protyre Autocare - Buckley からの回答
Dear Mr Steven Beddard-Jones,
Thank you for notifying us of your concerns.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Booked appointment
Booked appointment, seen on time. Polite helpful staff. Problem sorted quickly.
2026年1月5日
Protyre Autocare - Buckley からの回答
Dear Muriel,
We're happy that your appointment was on time and the team at our Buckley branch quickly resolved the issue.
We appreciate your kind words about our helpful staff!
Thank you for your feedback.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Protyre Autocare - Buckley からの回答
Dear Jeffrey Birch,
We appreciate you taking the time to leave us this 5-star review.
We're happy to hear that you were pleased with our team's professionalism and punctuality at our Buckley branch.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
The service was very friendly
The service was very friendly, but unfortunately unprofessional. While removing the wheels, they damaged the locking wheel key, and as a result the additional cost of having the wheel removed at another workshop and buying a new key fell on me. They were not interested at all in reimbursing these extra costs. I would gladly return there, but dressed in work clothes with my own tools, and I would have to remove the wheels myself.
2025年12月31日
Protyre Autocare - Buckley からの回答
Dear Marcin Mitrenga,
Thank you for bringing this to our attention
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Always Excellent service and very…
Always Excellent service and very helpful staff in both Buckley and Mold branches.
2025年12月29日
Protyre Autocare - Buckley からの回答
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very lengthy wait whilst standard work…
Very lengthy wait whilst standard work was carried out- 2 new tyres. Never taken that long before!
Very expensive too.
2025年12月29日
Protyre Autocare - Buckley からの回答
Dear Mrs Bradley,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Fantastic service
Had to get a new tyre fast as I was visiting family. Can't rate this garage enough, quick, fast friendly service. Thank you
2025年12月29日
自発的なレビュー
Protyre Autocare - Buckley からの回答
Hello Martin,
We would like to thank you for sharing your feedback regarding the service you received at our Buckley branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Buckley からの回答
Hello Gary,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Excellent service. Still some original staff from when it was Buckley Tyres which is great.
2025年12月26日
Booked on line good price
Booked on line good price, tyres fitted at the appointed time, friendly service, comfortable waiting area, no reason to give anything other than 5 stars
2025年12月16日
Good service
2025年12月24日
Good
Booked in, arrived on time and was seen pretty much straight away, good overall service, big improvement on my recent visit.
2025年12月17日
Always pleasant staff who tell you if…
Always pleasant staff who tell you if you don’t need anything doing or changing.
2025年12月17日
Great service and really nice and…
Great service and really nice and friendly staff. Had 2 new motorbike tyres fitted and done with care and a great price. Thanks.
2025年1月22日
The thorough check list describing the…
The thorough check list describing the work carried out.
2025年12月10日
Protyre Autocare - Buckley からの回答
Hello Colum Phillips,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Buckley branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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