Quickly understood our ‘emergency’ needs and sought to resolve it as quickly and as efficiently as possible. We had to return on the Monday morning for the ordered tyres to be fitted. Done quickly... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had no appointment but was alarmed by sensors activated in my car re tyre pressure ahead of a long return journey. I called in and was helped immediately by Dan making my long drive home worry-f... もっと見る
企業が回答しました
When dropping off my car I forgot to explain why I was replacing 2 of my tyres, they were still legal but I had a very slow puncture. So all the tyres appeared ok, I received a call just enquiring wh... もっと見る
企業が回答しました
Came in for a wheel alignment check person was polite said tracking was fine and Tyres ok no charge. Very honest I was surprised as could easily have said it was slightly out and Been charged.. As I... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Buxton について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
The Front, Fairfield, SK17 7EQ, Buxton, Derbyshire, 英国
- 01298 353790
4.7
優良
647件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very Helpful
2025年3月24日
Great friendly service
Great friendly service. Full assessment of the tyres and brakes sent via email. Work completed in great time and at a reasonable cost.
Definitely recommend.
2025年3月19日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Invoice sent to me wrong e mail this…
Invoice sent to me wrong e mail this has happened before I told you but not bothered updating your files ☹️
2025年3月17日
Protyre Autocare - Buxton からの回答
Dear john mycock ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Buxton branch has not been a positive one for you on this occasion. we have resend the invoice to the email address provided for you.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
The easy of booking and friendliness of…
The easy of booking and friendliness of staff allowed me to drop my car of early and rang me when it was done great service
2025年3月12日
Protyre Autocare - Buxton からの回答
Thank you for your kind words. We're glad to hear you had a positive experience with our team.
kind regards
Kayliegh - customer care Protyre
Just had the car serviced and it seems…
Just had the car serviced and it seems to be pretty comprehensive and at a fraction of the price the car's manufacturer wanted to charge.
Friendly staff always helps.
2025年3月7日
Excellent - would recommend
Very clear and upfront about prices etc. Very prompt and excellent result
2025年3月3日
Quick resolution of problem
Diagnosed faulty tyre and replaced it with identical tyre very quickly
2025年2月21日
Booked an app the day before was seen…
Booked an app the day before was seen on time next day , tyres sorted.
2025年2月12日
Had two tyres fitted
Had two tyres fitted , the next day some horrible knocking noise , call the AA the wheel nuts where not even finger tight , apart from that all ok
2025年2月12日
Protyre Autocare - Buxton からの回答
Dear Customer ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Buxton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Reliable and efficient tyre specialist
Needed 2 new tyres and the tracking checking. I found this company to be reliable, efficient and pleasant to deal with. Will be very happy to use them again.
2025年2月8日
When I tyre company can’t change a tyre…
When I tyre company can’t change a tyre without threading bolts you have a big problem
2025年1月29日
Protyre Autocare - Buxton からの回答
Dear Customer,
Thank you for raising your concerns.
We would like the chance to investigate into this matter, therefore we have brought this to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further with you.
We apologise for any inconvenience caused.
Kindest regards,
Georgia
Customer Care - Protyre
Very professional made appointment…
Very professional made appointment turned up a little late but were ready straight in and out in 20 minutes ... Will be back
2025年1月22日
Great Friendly & Professional Service
Called due to having a unusable tyre after hitting a pothole in Derby. Polite, friendly and super helpful even though it was late in the day when I called and computers had been switched off. They ordered a tyre (I have an awkward sized Honda tyre) after apologising for the computers being off (apology not needed though).
Next day, service was fast and efficient with lots of communication/updates (they called me). Although part of a bigger group, they run this very much as a local business and have the community/customers at heart.
Cannot recommend them highly enough. Top blokes, friendly and professional
2025年1月16日
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