booked on line as unable to speak to anyone on the phone system. I was travelling from Southampton to Nottingham via Cambridge, and discovered I had a slow puncture due to a screw in my tyre and my... もっと見る
所在地
所在地を変更Unit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED Cambridge, Cambridgeshire, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I have used Protyre on multiple occasions. This time the appointment was running more than one hour late due to a computer failure. The gentleman checking me in was typing something and I waited a n... もっと見る
企業が回答しました
How refreshing to find a company that is so honest it doesn’t do work that doesn’t need doing. We had booked and payed online to have our wheels aligned and when they checked it didn’t need doing so t... もっと見る
企業が回答しました
I've used Protyre Cambridge for about ten years, and since Ryan took over as manager several years ago the service has been even more outstanding than it already was. I do most of my own work on my ca... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Cambridge について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Unit 53 Clifton Road Ind Est, Cherry Hinton Road, CB1 7ED, Cambridge, Cambridgeshire, 英国
- 01223 411441
4.6
優良
1036件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Friendly and helpful
2025年7月16日
Protyre Autocare - Cambridge からの回答
Dear Graham,
Thank you so much for your kind words! We're really pleased to hear that you found our team at the Cambridge branch friendly and helpful. We look forward to welcoming you back in the future
Kind regards,
Kayleigh
Customer Care – Protyre
Very prompt service
2025年7月16日
Protyre Autocare - Cambridge からの回答
Dear Michael Few
Thank you for your kind words and for taking the time to leave a review for our Cambridge centre!
We’re so pleased to hear you received very prompt service—our team always aims to deliver efficient and reliable support. We really appreciate your feedback and look forward to welcoming you again in the future
Kind regards,
Kayleigh Customer Care - Protyre
Booked for wheel alignment
Booked for wheel alignment. Get a two pages with before measurements and current. Both pages is similar. Looks like they didn’t done nothing at all.
2025年7月9日
Protyre Autocare - Cambridge からの回答
Dear Zygimantas Meidus,
Thank you for notifying us of your concerns regarding the wheel alignment.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
MOT required within my working day
Needed an MOT to be done quickly & to fit it around my working day. The online booking/payment system made the whole process very simple. Turned up and my car was attended to immediately with work completed slightly ahead of scheduled time. This meant I was back on the road and on with my day again. This is the level of service we expect but rarely always get Well done Protyre for a smooth professional service. Definitely recommend and return
2025年7月2日
First class service my MOT was done…
First class service my MOT was done whilst I waited. Offered advice on my cars needs (the advisories) for the future and said if I come back they will check it for me. Very happy. The guy on reception was very helpful and pleasant.
2025年6月25日
自発的なレビュー
Protyre Autocare - Cambridge からの回答
Hello Lorna,
We're happy to hear that you had a first-class experience! We appreciate your positive feedback regarding our service. Thank you for your review!
Best regards,
Eddie
Customer Care - Protyre
Exceptional customer care
The team always go above and beyond; their customer care is exceptional
2025年6月18日
Protyre Autocare - Cambridge からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Cambridge branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care - Protyre
Successful puncture repair
Booked a puncture repair at short notice.
Repair successfully completed and able to go on holiday with only minor delay.
Very happy with service.
2025年6月11日
Protyre Autocare - Cambridge からの回答
Hello Customer,
We're happy to hear that you found our service efficient and polite. Thank you for taking the time to leave us this positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Absolutely Amazing Service
Absolutely Amazing Service
I've been using services a few time, the professional just keeps me coming back.
2025年6月23日
Repair tire
Very good service had a problem with one of my tires left it there they called me straight away. I won’t have to pick up.
2025年6月18日
Protyre Autocare - Cambridge からの回答
Hello Samuel,
We're happy to hear that you had a very good service experience! We appreciate you letting us know about your tyre issue and are glad we could assist you promptly.
Thank you!
Kindest regards,
Georgia
Customer Care - Protyre
Got greedy with the upselling.
Took car in for MOT. Car failed and was given a quote of over £1000 to fix. Decided to retest at another garage, car failed again but for different reasons. Much more reasonable quote to get car fixed and on the road for fraction of the original quote.
2025年6月11日
Protyre Autocare - Cambridge からの回答
Dear Thomas,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Your people did what was needed.
2025年6月11日
Understaffed, couldn’t balance tyres
Very friendly guys but, my appointment was for 13:00, I arrived before that time but the garage was massively understaffed which let to me waiting for hours with the tyres change only completed at 15:45.
They also did not have the right fittings to their wheel balancer to balance my tyres so I am now driving with 4 brand new, unbalanced tyres. When I asked if I get any discount as the full service had not been delivered I was told in no uncertain terms that they can’t as I had placed my order online. (This is with the area manager manning the reception desk)
I was given the name of another tyre dealership that could have the right fittings and balance my tyres but that would be at my own cost.
2025年6月6日
自発的なレビュー
Protyre Autocare - Cambridge からの回答
Dear Willem Carstens,
Thank you for bringing this to our attention.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
Good service and price.
The staff were helpful in obtaining the tyres I wanted at a very good price. Also the tyres were fitted quickly whilst I waited.
2025年6月4日
Thank you Ryan at Cambridge ProTyre, good service.
Ordered 4 tyres online and booked a next-day time slot.
Slight hiccup when I couldn't find my wheel nut key but Ryan at the Cambridge ProTyre was very considerate and Job done without any hassles. All the staff were excellent too.
2025年5月30日
自発的なレビュー
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。