Great service and an unbeatable price. Very professional and very polite. Car was ready earlier than expected, which is a bonus. Cant find fault, not one. From start to finish to was made simple.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Had to get AA as wheel nuts not tight. Very fortunate to have pulled in when I did. Gates have kept me informed and looking into how this has happened as wheel is damaged and further part is needed.... もっと見る
企業が回答しました
Lots of effort put in by all the staff. They were all fantastic. I can’t fault the service I received, so helpful and polite. I will definitely be using them again, although this isn’t the first ti... もっと見る
企業が回答しました
Booking really easy over the Internet,booked for 08.30 had to wait around ten minutes due to other customers waiting but overall great service hassle free lovely people to deal with,only waited hour,... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Carlisle Broadway について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
88 Kingstown Broadway, Carlisle, CA3 0HA, Carlisle, Cumbria, 英国
- 01228 529656
4.6
優良
1577件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Favourite tyre fitters
Professional, yet friendly service. Staff are all lovely. Job done as quickly as possible. Good prices!
2026年8月12日
Protyre Autocare - Carlisle Broadway からの回答
Hello Christine,
We would like to thank you for sharing your feedback regarding the service you received at our Carlisle branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service and an unbeatable price
Great service and an unbeatable price. Very professional and very polite. Car was ready earlier than expected, which is a bonus. Cant find fault, not one. From start to finish to was made simple.
2026年8月12日
Protyre Autocare - Carlisle Broadway からの回答
Hello Jeff,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Staff very friendly and efficient and…
Staff very friendly and efficient and the booking process was easy
2026年8月12日
Protyre Autocare - Carlisle Broadway からの回答
Hello Wendy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Carlisle Broadway からの回答
Hello Lucie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Lots of effort put in by all the staff.
Lots of effort put in by all the staff.
They were all fantastic.
I can’t fault the service I received, so helpful and polite.
I will definitely be using them again, although this isn’t the first time I’ve used them good service every time I’ve been. Brilliant.
2026年8月10日
Protyre Autocare - Carlisle Broadway からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Carlisle Broadway からの回答
Hello Tracy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent customer service
Excellent customer service. It was easy to book an appointment through the app.
2026年6月24日
Protyre Autocare - Carlisle Broadway からの回答
Hello Rachel,
We would like to thank you for sharing your feedback regarding the service you received at our Carlisle branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Carlisle Broadway からの回答
Hello Mrs Avci,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Carlisle Broadway からの回答
Hello Mr Harrison,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle Broadway centre.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Carlisle Broadway からの回答
Hello James,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Had to get AA as wheel nuts not tight
Had to get AA as wheel nuts not tight. Very fortunate to have pulled in when I did. Gates have kept me informed and looking into how this has happened as wheel is damaged and further part is needed. Hoping its all sorted tomorrow.
Gates ordered new wheel, replaced brakes and discs as precaution at my convenience. Kept informed throughout. Will be back for MOT.
2026年8月3日
Protyre Autocare - Carlisle Broadway からの回答
Dear Graham,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Protyre Autocare - Carlisle Broadway からの回答
Hello Richard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Carlisle Broadway からの回答
Hello Joanne,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The communication with Craig was much…
The communication with Craig was much appreciated . I felt he did his absolute best . Despite my vehicle failing it’s MOT and costing more that I hoped he kept me informed and I was still able to get my car back on same day . Thank you
2026年7月29日
Protyre Autocare - Carlisle Broadway からの回答
Hello Ann,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Lovely staff
I've been to Gates Tyres a couple of times for my car both times they were great the staff seem like a good bunch and very reasonable. The receptionist said they would charge the original price for my tyres as they didn't have the ones I got last time in stock which was very considerate. I really valued their service and will be going back for sure!
2026年7月27日
Protyre Autocare - Carlisle Broadway からの回答
Hello,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers. We are delighted to hear that you are happy with the service you received from the team at Carlisle.
Best regards,
Eddie
Customer Care - Protyre
Friendly staff and although my booking…
Friendly staff and although my booking was late starting, the job was done quickly.
2026年7月27日
Protyre Autocare - Carlisle Broadway からの回答
Hello Edward,
We would like to thank you for sharing your feedback regarding the service you received at our Carlisle branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Always get excellent service and very…
Always get excellent service and very knowledgeable staff
2026年7月27日
Protyre Autocare - Carlisle Broadway からの回答
Hello David,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Carlisle Broadway からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
My car needs tyres next £180 each they’ve no chance
I phoned for motorcycle tyres having a Honda Goldwing trike.On taking it in to have 2tyres fitted £160 I was told they couldn’t touch it they didn’t know how they would jack it up I told them how I did it( no thank you),they didn’t have anyone who could ride it into the workshop I told them I would ( no thanks I wasn’t allowed)I should then have said ok I’ll ride to the entrance and they could take the wheels off there and take inside to fit new tyres but I didn’t silly me so I said I’ll take it home take the wheels off and bring them back in the car.Got home said never mind and went elsewhere gain to me tyres cheaper loss for Gates £160 and future custom.Health and Safety at work at it’s best I had the same problem in Emergency Services before I Retired.mike graham.
2026年7月23日
自発的なレビュー
Protyre Autocare - Carlisle Broadway からの回答
Dear Michael Graham,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Great service
Booking really easy over the Internet,booked for 08.30 had to wait around ten minutes due to other customers waiting but overall great service hassle free lovely people to deal with,only waited hour,have bought from these guys before and will continue to use them and have and will highly recommend
2026年7月22日
Protyre Autocare - Carlisle Broadway からの回答
Hello Karen,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Carlisle branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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