Easy process making the booking for new tyres. On the day the staff were friendly and confirmed how long the work would take. Took the opportunity to use Carterton Gym whilst work was being done. On r... もっと見る
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Booked in online for wheel alignment, discovered I couldn't make the time I booked, rang and changed time to later in the day. Arrived at revised time they took the car straight in, it took exactly th... もっと見る
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Did the job on time and quickly. Was impressed that the fitter had checked the automatic tyre pressure sensor was reading ok before returning.
企業が回答しました
Took my car for MOT and all done no problems. Staff were polite and friendly! ( the atmosphere was as lot happier than some visits I have had) one member of staff was on holiday. So much better e... もっと見る
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企業情報
Protyre Autocare - Carterton について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Ventura Park, Broadshires Way, OX18 1AD, Carterton, Carterton, 英国
- 01993 843987
4.7
優良
1031件のレビュー
顧客にレビューを依頼しています
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Protyre Autocare - Carterton からの回答
Hello Sarah,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carterton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Carterton からの回答
Hello Liz,
Thank you for taking the time to leave us this excellent review! We are so pleased to hear that you found our service efficient and friendly, and that you feel you received good value for your money. We appreciate your feedback and custom.
Best regards,
Eddie
Customer Care - Protyre
As usual I was very pleased with…
As usual I was very pleased with Protyre Carterton
Thank you very much
Cheers
Mark 👍
2026年6月23日
自発的なレビュー
Protyre Autocare - Carterton からの回答
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carterton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I am always very happy with the work…
I am always very happy with the work carried out by yourselves, thank you very much 👍
2026年6月29日
Protyre Autocare - Carterton からの回答
Hello Mark,
We would like to thank you for sharing your feedback regarding the service you received at our Carterton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Carterton からの回答
Hello Mrs Barrett,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carterton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Carterton からの回答
Hello Mr Bremer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carterton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great service
2026年6月15日
Protyre Autocare - Carterton からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Carterton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good service but if you say it will…
Good service but if you say it will take an hour, don’t take 2, also when you say 10 more minutes don’t take 25.
Just say it’ll be 2 hours from start and no one gets annoyed.
2026年6月19日
Really helpful and useful
Really helpful and useful. Genuine and don’t “”fail” stuff for the sake of income.
2026年6月17日
Protyre Autocare - Carterton からの回答
Hello Laura,
We would like to thank you for sharing your feedback regarding the service you received at our Carterton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Carterton からの回答
Hello Julie,
We are delighted to hear you had a positive experience. We appreciate your kind words. Thank you for your custom!
Best regards,
Eddie
Customer Care - Protyre
David rang to tell me my car needed…
David rang to tell me my car needed four new tyres at £80 each and other repairs £600 I said I couldn’t afford it he offered a payment plan. I came to collected my car, it was pouring down with rain. My car was outside with the drivers window wide open and the inside of my car getting soaked, I pointed it out to David who made light of it ( I haven’t a wipe no harm done but the inside was very wet). I went on line to find cheaper tyres at home. protyre came up with tyres from £35 why wasn’t I offered cheaper tyres. I proceeded to purchase at different company so protyre lost my custom. I will not be a returning customer as this is the second occasion I had bad experience at protyre. I feel because I’m a woman they think I don’t know what I’m talking about.
2026年6月4日
Protyre Autocare - Carterton からの回答
Dear Debra Briggs,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Carterton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Friendly, accomodating and willing
I was greeted by friendly staff who were accurate in their estimated wait time. They were also honest in an additional job that i requested that couldnt be completed there and then, but spent time giving their best efforts
2026年5月13日
The service was excellent
The service was excellent. So easy to book and very friendly staff!
2026年5月13日
Great service,very efficient
Great service,very efficient
It must be good as this is our 3rd year.
See you next year.
2026年4月29日
Competitive pricing
Competitive pricing. Booking in availability was good and job was done in less than one hour.
2026年4月29日
Only after your money
Took my C1 if for tracking. I was told it could not be done as seized and would cost approx £400 to fix. Took car away and popped it to another garage. Car done in 20mins with no issues. Not even a mention of a seized lock nut. Only after your money.
2026年4月20日
Protyre Autocare - Carterton からの回答
Dear Lee gaffney,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Carterton branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Very pleased with fast and courteous…
Very pleased with fast and courteous service I received from the Team at Pro-tyres and good price on the tyres. Many thanks.🙏
2026年4月22日
Swift and supportive
2026年4月22日
One small problem
Booked in for 17:00, got there due to traffic 17:10 but they still got me in, however as they were rushing I think maybe they wasn’t focused as a day later I noticed one of my wheel bolts was 3/4 undone !
2026年4月13日
Protyre Autocare - Carterton からの回答
Dear Stephen Wilkinson,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
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