Protyre Autocare - Caterham レビュー 

1,647
TrustScore 5段階評価の4.5

4.7

407 Croydon Road, Caterham, CR3 6PP Caterham, Surrey, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Coffee/tea is available for the waiting customer again which is a helpful thing especially in the recent heat. Good job on the wheel alignment and some tyres.

企業が回答しました

5つ星のうち5の評価

Visited after finding that my car had been scratched/scrapped whilst parked roadside and one of the tyres was flat. The Protyre team looked at it straight away, changed the tyre and also did their bes... もっと見る

企業が回答しました

5つ星のうち5の評価

Fanstatic customer service from Peter and the team. Thank you very much; Also would like to note how clean and organised the workshop is too. Most impressive/ tidy / organised workshop I have ever see... もっと見る

企業が回答しました

5つ星のうち4の評価

Easy Booking Process and works well. I arrived exactly on time for appointment, but had a to wait as they were running late. Work to be done was a Wheel Alignment & A/C check. All work was completed w... もっと見る


企業情報

  1. タイヤ専門店
  2. ブレーキ専門店
  3. カー バッテリー販売店
  4. 車検場
  5. ハイヤー サービス
  6. ホイール アライメント サービス

当該企業による記述

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

連絡先

  • 407 Croydon Road, Caterham, CR3 6PP, Caterham, Surrey, 英国

  • 01883 348609

4.7

優良

TrustScore 5段階評価の4.5

1647件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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4.7

すべてのレビュー

(1,647)

過去12か月のレビュー数: 34,696

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5つ星のうち5の評価

Great service

Great service, price and attention to detail. John was very helpful when I called with a few issues with my car so highly recommend protyre.

2026年5月5日
5つ星のうち5の評価

Good company

Good company. Needed 2 new tyres that arent standard. Ordered them in and fitted them with no hassles. Really friendly and helpful staff with good and quick service. Booked a time and day and was all completed effortlessly. Would recommend them no problem.

2026年5月13日
5つ星のうち3の評価

They know what they did wrong and…

They know what they did wrong and corrected it after it was pointed out--hence 3 stars.

2026年3月30日
Protyre Autocare - Caterham ロゴ

Protyre Autocare - Caterham からの回答

Dear Gary Skivington,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

5つ星のうち5の評価

Efficient service

Efficient service. Even though I called ahead, they made no fuss about accommodating me turning up later than my original appointment was.

2026年5月6日
5つ星のうち1の評価

if you planning to do you M.O.T there…

if you planning to do you M.O.T there be prepared to spend £300-400 per bulb. They will rip you off. They will find things that are not necessary for you to fix.I Personally got told for a plate bulb with boot switch for £209 and £100 to fit. i got the bulb along with the switch for £10 and it took me less than 20senconds to fit

2026年5月4日
Protyre Autocare - Caterham ロゴ

Protyre Autocare - Caterham からの回答

Dear XXXX,

Thank you for your feedback We are sorry to hear that your recent visit to our Caterham branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.


Kind regards,
Kayleigh
Customer Care - Protyre

5つ星のうち5の評価

very accommodating and professional

I had a reminder from Protyre that my MOT was due, a month before and I had forgotten to book. They fited me in for an MOT very quickly and did the service the following day. I was already aware that 2 tyres were near the limit and though it passed the MOT, they had my tyres, in stock, so I could replace them, Very good and customers are felt valued.

2026年5月4日
5つ星のうち5の評価

Always great at ProTyre Caterham

My 19 year old Daughter needed 2 front tyres on her Mazda, plus a wheel alignment to prevent the new tyres from being scrubbed.
She was nervous about going into a garage for the first time on her own, and we needed a tyre for my wife’s Merc anyway, so I went along.
The staff were friendly and courteous as always.
And it turned out that her alloy wheels had some corrosion by the tyre bead. They went ahead and dealt with that for her prior to fitting the tyres on a busy Saturday. And for no extra charge, only mentioning it once the problem had been dealt with.
As I said to her, THAT is why I go to ProTyre, even though it’s a mile or two further. They go the extra mile for their customers.
As a first time experience, I don’t think she could have asked for better.

2026年4月29日
5つ星のうち5の評価

Exceptional service from start to…

Exceptional service from start to finish. Arrived at 4 PM on a Friday without a booking after being turned away from other garages because it was to late in the afternoon.Protyre went above and beyond to help me out with a tracking problem as I had a long drive ahead even though it meant them closing late. Cannot recommend them enough.

2026年4月29日

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