I contacted Protyre at Colchester and spoke with Jake, a very polite and helpful person who invited me to call in at the workshop. I went along a short while later and met Jake who examined my front... もっと見る
企業が回答しました
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Overall you provided a good service especially, when a warning light came up on the dashboard when driving away, you made sure every thing was OK and got the said warning light removed. However I was... もっと見る
I had a great experience here and didn't even spend any money! I booked an aircon regas on Groupon thinking we have had our car 9 years and it has never been regassed! After leaving it with them and e... もっと見る
企業が回答しました
I do usually go to protyre for the convenience of it being so close to where I live. I have had MOTs done, Servicing, tyre changed and honestly, i cannot fault them. I woke up the other day and not... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Colchester について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Unit 1 Westside Centre, Stanway, CO3 8PH, Colchester, Essex, 英国
- 01206 210245
4.7
優良
1616件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Aircon regas (Or not!)
I had a great experience here and didn't even spend any money! I booked an aircon regas on Groupon thinking we have had our car 9 years and it has never been regassed! After leaving it with them and expecting the quoted hours wait 15 minutes later I got a call. I was expecting them to say we can't regas it because it is not holding the gas, but no! They said it was working fine and the gas was almost full (Not bad for an 11 year old Fabia!) What's more they didn't charge anything for the checkup and I got a full refund from Groupon in a couple of days.Great service and honesty thankyou.
2026年7月28日
自発的なレビュー
Protyre Autocare - Colchester からの回答
Hello Chris,
Thank you for taking the time to share your wonderful experience! We are so pleased to hear that our team in centre provided such honest and efficient service. It's fantastic to know that your vehicle was in great shape, and we truly appreciate your kind words about our service and honesty.
Best regards,
Eddie
Customer Care - Protyre
Took good care of my 60 year old car
Took good care of my 60 year old car , tyres fitted carefully and all round good job
2026年7月29日
Protyre Autocare - Colchester からの回答
Hello Mr Trenfield,
We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Fantastic experience at Protyre…
Fantastic experience at Protyre colchester as always. Been going there for 10 years now for MOT'S, tyres & repairs. Staff are always super accommodating especially John who always remembers & looks after loyal customers. (Thanks for fitting me in for unexpected new tyres on the morning of my holiday!!)
Costs are always reasonable and explained in full. I will still continue using protyres!!!
2026年7月13日
Protyre Autocare - Colchester からの回答
Hello Coral,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Colchester からの回答
Hello Robert,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Aircon check and regas
Went for an aircon check and though the mechanic thought the car needed some further work it transpired that after regasing it worked fine.
2026年7月15日
Protyre Autocare - Colchester からの回答
Hello Nick,
We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I wouldn’t go anywhere else!
I do usually go to protyre for the convenience of it being so close to where I live. I have had MOTs done, Servicing, tyre changed and honestly, i cannot fault them.
I woke up the other day and noticed there was a nail in my tyre it was completely flat.
I managed to get booked in with Protyre on the day and they managed to get it sorted within an hour. Would definitely recommend them!
2026年7月15日
Protyre Autocare - Colchester からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Colchester からの回答
Hello Mr Vesnier,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Helpful and efficient!
2026年7月13日
Protyre Autocare - Colchester からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Cheapest in town for wheel alignment
Cheapest in town for wheel alignment, amazing staff very polite
2026年7月8日
Protyre Autocare - Colchester からの回答
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt and punctual on scheduling
Prompt and punctual on scheduling. Have been with Protyre for over 5 years now and always had a great experience.
2026年7月6日
Protyre Autocare - Colchester からの回答
Hello Mohamed,
We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Poor Service
Booked through etyres, had email confirmation of appointment but on arrival was told no appointment and they were fully booked. Next convenient appointment was in 7 days. Customer service person wasn’t helpful at all. No call to warn me. Two hour round trip and wasted morning.
Customer relations are just as bad. They contacted me on Monday 29th and have ignored me since. Even after requesting me to contact them on here.
2026年6月27日
自発的なレビュー
Protyre Autocare - Colchester からの回答
Dear ASHLEY BRITTON,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Nice and friendly staff
Nice and friendly staff
Didn't have to wait long for the M.O.T to be done
2026年7月3日
Protyre Autocare - Colchester からの回答
Hello Ann,
We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and efficient
2026年7月3日
Protyre Autocare - Colchester からの回答
Hello Mr Bushell,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre…
The gentleman on reception was both knowledgable and helpful.
My only reservation was the 2 hour waiting after a 1.15pm appointment was made.
2026年6月26日
Protyre Autocare - Colchester からの回答
Hello Ken,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Staff were really friendly and helpful
Staff were really friendly and helpful. Went above and beyond.
2026年6月24日
Protyre Autocare - Colchester からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service!
2026年6月22日
Protyre Autocare - Colchester からの回答
Dear Mr Pun,
Thank you for your review!
We’re so pleased to hear you received Excellent efficient service at our Colchester branch.
Your feedback means a lot to us, and we’re glad we could assist you efficiently.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
Protyre Autocare - Colchester からの回答
Hello Alec,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I was advised by the garage i normally…
I was advised by the garage i normally use to try yourselves and was very pleased with the outcome. The staff were friendly and polite. Would recommend you to friends and family to come to yourselves. Thank you.
2026年6月12日
Protyre Autocare - Colchester からの回答
Hello Denise,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Colchester からの回答
Hello Carmel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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