Easy booking process, very polite on reception desk. Not knowing when my daughter’s car last had its air con checked and re-gassed, I took it to Protyre. Now she has ice cold air con 👍👍
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Had two front tyres replaced at a very good price point, especially as I took advantage of the "£20 off when purchasing two tyres" offer which was there at my time of purchase. I also took up the o... もっと見る
Had stone through tyre, took wheel to Protyre, they asked to leave it with them as they couldn’t do it same day. However a few hours later they rang to advise that was irreparable and new tyre needed.... もっと見る
Steve and his team couldn't be more customer focused. I had a blow out in appaulling weather conditions on Saturday (15/09/25), but despite being really busy they made time to replace both front tyres... もっと見る
企業情報
Protyre Autocare - Colchester について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Unit 1 Westside Centre, Stanway, CO3 8PH, Colchester, Essex, 英国
- 01206 210245
4.8
優良
1590件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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Protyre Autocare - Colchester からの回答
Hello Mr Vesnier,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Helpful and efficient!
2026年7月13日
Protyre Autocare - Colchester からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Cheapest in town for wheel alignment
Cheapest in town for wheel alignment, amazing staff very polite
2026年7月8日
Protyre Autocare - Colchester からの回答
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Prompt and punctual on scheduling
Prompt and punctual on scheduling. Have been with Protyre for over 5 years now and always had a great experience.
2026年7月6日
Protyre Autocare - Colchester からの回答
Hello Mohamed,
We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Poor Service
Booked through etyres, had email confirmation of appointment but on arrival was told no appointment and they were fully booked. Next convenient appointment was in 7 days. Customer service person wasn’t helpful at all. No call to warn me. Two hour round trip and wasted morning.
Customer relations are just as bad. They contacted me on Monday 29th and have ignored me since. Even after requesting me to contact them on here.
2026年6月27日
自発的なレビュー
Protyre Autocare - Colchester からの回答
Dear ASHLEY BRITTON,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
Nice and friendly staff
Nice and friendly staff
Didn't have to wait long for the M.O.T to be done
2026年7月3日
Protyre Autocare - Colchester からの回答
Hello Ann,
We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly and efficient
2026年7月3日
Protyre Autocare - Colchester からの回答
Hello Mr Bushell,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Great air con service
Easy booking process, very polite on reception desk. Not knowing when my daughter’s car last had its air con checked and re-gassed, I took it to Protyre. Now she has ice cold air con 👍👍
2026年7月1日
Protyre Autocare - Colchester からの回答
Hello Dave,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre…
The gentleman on reception was both knowledgable and helpful.
My only reservation was the 2 hour waiting after a 1.15pm appointment was made.
2026年6月26日
Protyre Autocare - Colchester からの回答
Hello Ken,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Staff were really friendly and helpful
Staff were really friendly and helpful. Went above and beyond.
2026年6月24日
Protyre Autocare - Colchester からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service!
2026年6月22日
Protyre Autocare - Colchester からの回答
Dear Mr Pun,
Thank you for your review!
We’re so pleased to hear you received Excellent efficient service at our Colchester branch.
Your feedback means a lot to us, and we’re glad we could assist you efficiently.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer Care - Protyre
Protyre Autocare - Colchester からの回答
Hello Alec,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I was advised by the garage i normally…
I was advised by the garage i normally use to try yourselves and was very pleased with the outcome. The staff were friendly and polite. Would recommend you to friends and family to come to yourselves. Thank you.
2026年6月12日
Protyre Autocare - Colchester からの回答
Hello Denise,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Colchester からの回答
Hello Carmel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Made the appointment drove in waited…
Made the appointment drove in waited comfortably in office area about 1hour later drove out with tracking reset
2026年6月12日
Protyre Autocare - Colchester からの回答
Dear Mr David Green,
We are glad to hear your visit at our Colchester branch was efficient and that we could assist with the tracking reset.
Thank you for your feedback.
We will look forward to welcoming you again in the future
Kind regards
Kayliegh
Customer care - Protyre
Excellent staff
Very helpful staff, talked through what needed done and why. Fixed everything up and got the car through with flying colours.
2026年6月5日
Protyre Autocare - Colchester からの回答
Hello Peter,
We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The work was completed quicker than…
The work was completed quicker than promised and the information provided on my wheel alignment was very good.
2026年6月1日
Protyre Autocare - Colchester からの回答
Hello Mr Ord,
We would like to thank you for sharing your feedback regarding the service you received at our Colchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Mazda CX-5 AC regas service
I was happy with the AC service I got on my Mazda CX-5. Your garage is very close to my place of work so this makes you a firm favourite for me now. I would be happy to hear from you about regular car servicing, if this is something you could do.
2026年6月2日
Super quick and easy to talk to
Clutch pedal went and I called straight away only had to wait a few hours on the day my car was done was back on the road in less than 24hrs altogether thanks to these guys
2026年6月8日
Protyre Autocare - Colchester からの回答
Hello Mr Sherwood,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Colchester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
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