Protyre Autocare - Crymych レビュー 

258
TrustScore 5段階評価の5

4.9

Unit 3 Parc Gwynfryn, Crymych, SA41 3RJ Crymych, Pembrokeshire, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Away from home needed 2 front tyres on motorhome. Booked online .seen promptly on arrival , very friendly and professional person who changed tyres. Called back a few days later to gave wheels retorte... もっと見る

企業が回答しました

5つ星のうち5の評価

Lovely friendly staff, very thorough and advised me on my tracking, brakes etc. As a female i was very apprehensive but crymych depo was absolutely amazing and made me feel at ease. Happy knowing my c... もっと見る

5つ星のうち4の評価

I had to visit your Crymych premises on two separate days to have four tyres fitted. First visit was very good with the two staff involved highly professional, skilled with good communication skills.M... もっと見る

5つ星のうち5の評価

The service was fantastic from the gentleman in the garage. Took me ages to get through on the phone but he explained he was on his own and busy. Still took the time to say he would see me if I came d... もっと見る

企業が回答しました


企業情報

  1. タイヤ専門店
  2. ブレーキ専門店
  3. カー バッテリー販売店
  4. 車検場
  5. ハイヤー サービス
  6. ホイール アライメント サービス

当該企業による記述

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

連絡先

  • Unit 3 Parc Gwynfryn, Crymych, SA41 3RJ, Crymych, Pembrokeshire, 英国

  • 01239 831111

4.9

優良

TrustScore 5段階評価の5

258件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(258)

過去12か月のレビュー数: 35,104

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Professional Service

Professional, no fuss service. Becky & Richard gave me options to suit my budget. Two tyres fitted with minimal delay & in a quiet, efficient and prompt manner. Excellent Team. Very pleased with service provided. Highly recommended.

2023年7月14日
5つ星のうち1の評価

Turning away custom!

My car needs tracking, this company is the only place locally that does 4 wheel tracking (a machine that was considerable expense presumably). Two weeks ago I called in to get it done, but the nuts are seized and extensive heat is needed to free them. They didn't have the necessary equipment to do this. Apparently this centre had already requested it, however luckily the day I was there the regional manager was there and assured me they would get the equipment and I could come back in a week. Two weeks later and they still cannot sort my tracking as they don't have the equipment! This seems absolutely ridiculous. I know I am not the only customer they've had to turn away because of this. When my tyres need replacing because they've worn unevenly I hope Stoddart/Protyre will cover the cost. Very frustrated.

2023年6月15日
自発的なレビュー
Protyre Autocare - Crymych ロゴ

Protyre Autocare - Crymych からの回答

Dear Marianne Froom,

Thank you for leaving us a review and for notifying us of your concerns. 

We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your registration and contact number a team member will be in touch.

Kind regards
Eddie
Customer Care - Protyre

5つ星のうち1の評価

Robbing Tw@ts

Robbing, scam artists.

I had a slow puncture on a fairly new tyre. They tried to tell me i needed a new tyre. Only one they had in stock was £97. I kindly refused.

Went to Tivvy tyres in Cardigan who fixed/plugged the leak for £15.

Had to use Stodart tyres in the past due to being stuck, and had a feeling they were ripping me off. This incident confirmed it.

2023年6月5日
自発的なレビュー
Protyre Autocare - Crymych ロゴ

Protyre Autocare - Crymych からの回答

Dear Nick,

We are sorry to hear you feel this way following your visit to our centre. 

We would really appreciate the opportunity to follow this up with you; therefore, If you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your registration and best contact number, Higher Management will then be in touch.

Kindest regards
Phoebie 
Customer Care - Protyre

5つ星のうち4の評価

competitive service and price

I had to visit your Crymych premises on two separate days to have four tyres fitted. First visit was very good with the two staff involved highly professional, skilled with good communication skills.My second visit which had different staff was less smooth although quite acceptable. Premises were neat and tidy with ordering, billing and general service good. Tyres seem good value but only time will tell

2023年3月21日
5つ星のうち5の評価

Excellent service AAA+++

Fitter very courteous and helpful in advising what tyres needed changing.. He was working alone and there were people waiting,but didnt get flustered at all. Very proffessional. Thank you.

2023年3月18日
5つ星のうち1の評価

New tyre had leaking valve.

New tyre had leaking valve.
Made appointment to get it fixed or replacement tyre and premises closed when I arrived. Left phone message and no one called back.

2023年2月16日
Protyre Autocare - Crymych ロゴ

Protyre Autocare - Crymych からの回答

Dear Mary,

Thank you for taking the time to bring this to our attention. We are sorry to hear that your recent experience at our Crymych branch hasn't been a positive one for you on this occasion.

We have notified the Area Manager of your concerns and they will be in touch as soon as they can to discuss this further with you.

Kindest regards,
Georgia
Customer Care - Protyre

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報