Protyre Autocare - Derby Mansfield Road レビュー 

745
TrustScore 5段階評価の4.5

4.7

36/37 Parker Centre, Mansfield Road, DE21 4SZ Derby, Derbyshire �, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Very friendly bunch; I took my car in for its MOT during a recent heatwave, and they offered me cold water while I waited. Although they were very busy, they took the time to point out faults on the c... もっと見る

企業が回答しました

5つ星のうち5の評価

The team at Protyre Autocare - Derby Mansfield Road looked after me very well. They offered a can-do approach to the issues on the car. Managed to slot me in for issue investigation and remedial fixes... もっと見る

5つ星のうち5の評価

These guys......let me tell you pal the chaps that work at this joint are proper grafters! I booked a re gas in for the ode convertable online and used a discount code for an extra 20% off top valu... もっと見る

企業が回答しました

5つ星のうち5の評価

Have had both a full service, and MOT carried out here in the last couple of months. Staff always polite, and given a full rundown on any problems that might develop in the future. Will definitely be... もっと見る

企業が回答しました


企業情報

  1. タイヤ専門店
  2. ブレーキ専門店
  3. カー バッテリー販売店
  4. 車検場
  5. ハイヤー サービス
  6. ホイール アライメント サービス

Protyre Autocare - Derby Mansfield Road について

当該企業による記述

当該企業による記述

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

連絡先

  • 36/37 Parker Centre, Mansfield Road, DE21 4SZ, Derby, Derbyshire �, 英国

  • 01332 290699

4.7

優良

TrustScore 5段階評価の4.5

745件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(745)

過去12か月のレビュー数: 33,781

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5つ星のうち5の評価

Great service for wheel alignment of modified cars

Took my modified car here for a 4 wheel alignment and camber adjustment after a lot of my usual local places refused to touch it, which was really frustrating.

No such issues here, Jordan in particular did a great job despite me having to bring it back a couple of times (due to issues on my part installing parts wrong!)

Genuinely nice people working here so I highly recommend them, will be back for tyres soon I'm sure

2025年1月16日
自発的なレビュー
5つ星のうち5の評価

2 pirelli tyres and tracking

Had 2 pirelli tyres fitted and a wheel alignment afterwards, excellent customer service, funny guy on the reception desk but Unfortunately, he didn't have the moves like jagger.

Great work great service, 👍👍
⭐⭐⭐⭐⭐

2025年1月8日
5つ星のうち5の評価

A brilliant team at Protyre Derby

Craig and his fitter (apologies, I don’t recall his name) were absolutely brilliant! During my visit for front tyre replacements, they noticed a nail or bolt in one of my rear tyres. Craig efficiently sourced suitable replacement rear tyres, which aren’t readily available, and booked me in for a return visit the following day.

While Craig arranged the replacements, the fitter took the time to explain the uneven wear on my tyres. He was very informative, showing me exactly where the wear had occurred and offering helpful insights.

Craig kept me updated and even adjusted my appointment when the tyres arrived later than expected, ensuring the work was completed promptly.

Thanks to the excellent service provided by Craig and the team, along with their competitive prices, I will be returning to Protyre Derby for all my future tyre needs.

2024年12月11日
5つ星のうち3の評価

Long wait times.

Booked an MOT for 11am - 1145am. I was told they were running 15 minutes behind, however it was 1135 before my car moved from the parking space. It was then a further hour before my car was completed. It also states to arrive 10 minutes before your appointment. I was there almost 2 hours! Whilst the chap on reception was very friendly, I found the technician who carried out the MOT was quite stand off ish/rude. I wouldn’t return here.

2024年12月11日
Protyre Autocare - Derby Mansfield Road ロゴ

Protyre Autocare - Derby Mansfield Road からの回答

Dear Customer,

Thank you for bringing this to our attention and we're sorry to hear that you had a longer waiting time than expected. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.

Kind regards,
Eddie
Customer Care - Protyre

5つ星のうち5の評価

Excellent customer service

Had a slow puncture. The cause was quickly identified and repaired. The staff were very helpful and informative giving advice for the future as well as solving the immediate problem. Thank you.

2024年12月7日
5つ星のうち1の評価

My car failed MOT

My car failed MOT. I tried calling for 3 days to get a quotation for the work and book my (free) retest. But after being on hold for an hour at a time for 3 days. I had to take it to another place and pay for another MOT

2024年12月5日
Protyre Autocare - Derby Mansfield Road ロゴ

Protyre Autocare - Derby Mansfield Road からの回答

Dear Mr Tupling,

We understand how frustrating it is to have your car fail its MOT and then experience difficulties getting in touch with the team at our Derby branch. We strive to provide excellent customer service, and we are disappointed to hear that you had trouble reaching the team.

We would like the chance to investigate into this matter further for you, therefore we have brought this to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further with you.

Kindest regards,
Georgia
Customer Care - Protyre

5つ星のうち5の評価

Great MOT service for affordable price

Booked an MOT online using a promo code, so it was quite cheap. The service was great, with free tea and coffee in the waiting area, where you can watch the MOT process. Excellent customer service, everything was on time and flawlessly. Highly recommended.

2024年11月22日
5つ星のうち5の評価

Great service, friendly welcome.

Great service, friendly welcome in the reception and reasonably priced. I was booked in for a service but had an issue that needed resolving with the air blower. They discovered more than we thought was wrong when they investigated and they managed to resolve it. Great job!

2024年11月6日

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