Very friendly bunch; I took my car in for its MOT during a recent heatwave, and they offered me cold water while I waited. Although they were very busy, they took the time to point out faults on the c... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The team at Protyre Autocare - Derby Mansfield Road looked after me very well. They offered a can-do approach to the issues on the car. Managed to slot me in for issue investigation and remedial fixes... もっと見る
These guys......let me tell you pal the chaps that work at this joint are proper grafters! I booked a re gas in for the ode convertable online and used a discount code for an extra 20% off top valu... もっと見る
企業が回答しました
Have had both a full service, and MOT carried out here in the last couple of months. Staff always polite, and given a full rundown on any problems that might develop in the future. Will definitely be... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Derby Mansfield Road について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
36/37 Parker Centre, Mansfield Road, DE21 4SZ, Derby, Derbyshire �, 英国
- 01332 290699
4.7
優良
745件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Reception staff really professional and…
Reception staff really professional and helped resolve my difficult issues in contrast to other garages who did not. MOT then promptly carried out with comprehensive advice. 5 stars -- 6 if I could.
2025年3月7日
Excellent service
Excellent service. I booked my car in on-line for 4 new tyres. I thought they were worn and wouldn’t pass a MOT. The guys inspected them and said they were only about 50% worn and had plenty of life in them. They refunded the money very quickly. I’m sure other companies would have done the job anyway and I wouldn’t have been any the wiser. I’m really grateful to them. Will definitely use them when the time comes.
2025年3月3日
Brake pads and disc check
Great service provided. A different garage advised I needed new discs and pads, however, the team at pro tyre checked them for me and were very honest, advised they didn't yet need changing.
2025年1月24日
自発的なレビュー
Excellent service
Excellent service, very helpful staff who go above and beyond to help. Will recommend always.
2025年2月24日
Craig and the team at Parkers…
Craig and the team at Parkers industrial estate Derby are always polite and very helpful if you have undiagnosed problems with your car they go above and beyond and get you back on the road quickly and safely.
2025年2月20日
Great service & great people
Great service & great people, very friendly I highly recommend them
2025年2月21日
Friendly reception but MOT booked in…
Friendly reception but MOT booked in for 14.00 but delayed by 45 minutes
2025年2月7日
I had 4 new tyres fitted and the staff…
I had 4 new tyres fitted and the staff were wonderful and efficient.
2025年2月5日
Excellent customer service
Craig was really welcoming and helpful, Jordan was very informative. Great customer service all round. Thank you!
2025年2月5日
Good service,people friendly nd listen…
Good service,people friendly nd listen to your request, fast and reliable too!! always call 1st !!
2025年1月29日
Great lads very helpful and good…
Great lads very helpful and good services available won’t change it for anything
2025年1月29日
Super fast work
Super fast work, and really honest bunch of gents, very knowledgeable. can't fault them at all
2025年1月20日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
1 hr 40 mins to change 2 tires with no…
1 hr 40 mins to change 2 tires with no explanation or warnjng
2025年1月13日
Protyre Autocare - Derby Mansfield Road からの回答
Dear Aaron Morrison,
Thank you for bringing this to our attention and we are sorry to hear that you had a long waiting time.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kind regards,
Eddie
Customer Care - Protyre
Unreliable
1st appointment cancelled because of computer problems.
2nd appointment cancelled because of technical problem.
3rd appointment ran very late. After 35 minutes I asked why my car had not moved. Failed MOT on tyre tread depth that I dispute as I had measured tyres just before the first appointment.
2025年1月22日
Protyre Autocare - Derby Mansfield Road からの回答
Dear Geoff,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Derby branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologies for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
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