Very welcoming and helpful. Would highly recommend. Got the job done efficiently and in great humour, given it was during a heatwave. Even provided refreshments.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Neil and his team always go above and beyond to provide a great service, whether it's supplying new tyres, fitting an exhaust or carrying out a safety check. They always try to accommodate you, even w... もっと見る
Had new tyres fitted to my caravan wheels which had tyron bands fitted. I know these make changing tyres very difficult and take a lot of patients and skill to remove and put back correctly. The manag... もっと見る
Have used Dorchester before. Friendly and efficient team - only took 17 minutes to fit two front tyres and this included showing me how to reset the in car tyre monitoring system. Will definately us... もっと見る
企業情報
Protyre Autocare - Dorchester について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Unit 3 A, Poundbury Ind Est, DT1 2PG, Dorchester, Dorset, 英国
- 01305 266722
4.8
優良
523件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Protyre Autocare - Dorchester からの回答
Dear Felicity Harrington,
Thank you for your feedback . We are sorry to hear that your recent visit to our Dorchester branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager, and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Very welcoming and helpful
Very welcoming and helpful. Would highly recommend. Got the job done efficiently and in great humour, given it was during a heatwave. Even provided refreshments.
2026年7月3日
Protyre Autocare - Dorchester からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dorchester branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
What a rip off
One price on the Internet, a big increase on the actual bill, your done. Won't happen again
2026年6月9日
Protyre Autocare - Dorchester からの回答
Dear Customer,
Thank you for notifying us of your concerns regarding the cost.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Called in today to get puncture fixed
Called in today to get puncture fixed. Excellent customer service. Polite, pleasant and efficient.
2026年6月23日
自発的なレビュー
Protyre Autocare - Dorchester からの回答
Hello Ben,
We are so glad to hear we could assist you with your puncture repair! We appreciate your kind words about our team's service.
Best regards,
Eddie
Customer Care - Protyre
The staff were fantastic.
2026年6月22日
Protyre Autocare - Dorchester からの回答
Hello Rachael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dorchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Wheel swap Very helpful with swapping a full set…
Very helpful with swapping a full set of tyres, very quick and efficient
2026年6月22日
Protyre Autocare - Dorchester からの回答
Hello Ann,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dorchester branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I'd never use anyone else
I'd never use anyone else. Team are super friendly and helpful. Work carried out quickly and without fuss. Top notch service.
2026年6月17日
Protyre Autocare - Dorchester からの回答
Hello Craig,
We would like to thank you for sharing your feedback regarding the service you received at our Dorchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Daylight robbery (Dorchester protyre)
Be very wary of going here, I’ve used them many times even before the name change.how ever I went there today with a puncture and needed a new tyre and asked for the same Goodyear tyre to match the rest and he quoted £140 I was shocked he dropped to 130 then 110 he then went and asked someone more senior and he said that’s the best price I asked for the wheel to be put back on and went on my way put the same tyre into the branch website and it was £102 which is still a lot, called set tyres and they quoted £84 straight away, very fishy lost my trade off many years, so check before you go.
2026年6月9日
自発的なレビュー
Protyre Autocare - Dorchester からの回答
Dear Stephen Hutchins,
Thank you for notifying us of your concerns regarding the quoted cost.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Eddie
Customer Care - Protyre
I turned up in need of a tyre and the…
I turned up in need of a tyre and the staff immediately identified what I needed and were able to fit it straight away.
2026年6月3日
Protyre Autocare - Dorchester からの回答
Hello Kerry,
We would like to thank you for sharing your feedback regarding the service you received at our Dorchester branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
The guys at Dorchester are always…
The guys at Dorchester are always great. Professional and cheerful.
However, booking through Protyres website could be improved- site is clunky.
2026年6月3日
Have used Dorchester before
Have used Dorchester before. Friendly and efficient team - only took 17 minutes to fit two front tyres and this included showing me how to reset the in car tyre monitoring system. Will definately use again.
Thank you.
2026年6月3日
Great service
Great service. Quick, efficient and knowledgeable. Can fully recommend them for all your tyre needs.
2026年5月27日
Quick easy and reasonably priced.
2026年5月20日
Professional and friendly service
I ordered two tyres and an air conditioning re-gas. I arrived a little early but the staff started work straight away and did a professional job. The staff were friendly and helpful and the price was competitive so a very positive experience.
2026年5月13日
Friendly and efficient service.
Neil and his team always go above and beyond to provide a great service, whether it's supplying new tyres, fitting an exhaust or carrying out a safety check. They always try to accommodate you, even when busy, which is most of the time! They're a small, friendly team who do a great job with courtesy and good humour. Highly recommended.
2026年5月5日
Aircon Regas Offer
Arrived & staff were waiting for me. I left car & it was waiting for me on my return. Work carried out as expected.
2026年4月23日
Ordered and paid on the excellent…
Ordered and paid on the excellent website and the team in Dorchester was expecting me and fitted the tyres in no time at all.
2026年5月4日
Brilliant service every time
Brilliant service every time. Very knowledgeable and friendly.
2026年4月22日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。