All the staff were professional & friendly. A choice of tyres & cost were offered. Double checked everything after having on going problems with their tracking machines. Would highly recommend Denton... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Easy to purchase tyres and book appointment. Friendly welcome, quick and efficient service. Clean and light waiting area. A job well done! Will use again.
After complaint to Protyre Autocare Dumfries it was explained to me there had been a communication error between myself and the company. The manager contacted me and explained the error. I was then in... もっと見る
企業が回答しました
Credit where it's due. On two previous occasions they told me that I didn't quite need my front tyres changed yet. This was after I had been told I needed them changed by by a multinational company, a... もっと見る
企業情報
Protyre Autocare - Dumfries について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Annan Road, Dumfries, DG1 3JX, Dumfries, Scotland, 英国
- 01387 254433
4.8
優良
1206件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Protyre Autocare - Dumfries からの回答
Dear Mr Andrew Martin,
We're glad you enjoyed your experience with our team at our Dumfries branch !
we are so glad you found our team helpful and friendly!
We will look forwards to welcoming you again in the future,
Kind regards
Kayliegh
Customer care - Protyre
5Star service in Dumfries were excellent
Staff were excellent, professional and very good humoured. Provided 5star service. You can’t get better in Dumfries, even though they were some staff members down.
Great team
2025年10月6日
Protyre Autocare - Dumfries からの回答
Hello Mr Mackie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Dumfries からの回答
Hello Steve,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Dumfries からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff extremely helpful and polite …
Staff extremely helpful and polite mechanics extremely competent at their job i know the cost of living has gone up and will continue to do so but the cost is the only thing that surprised me but like I said everything is going up in price keep up the good work protyre
2025年9月29日
Protyre Autocare - Dumfries からの回答
Dear Mary,
Thank you for leaving us a review.
We are pleased to hear that you found the team in centre to be helpful, polite and competent.
Regarding you concerns of the cost, we can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Fast efficient service…
2025年9月29日
Protyre Autocare - Dumfries からの回答
Hello Mark,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Definitely use these people
Easy to book. Very efficient and friendly staff. Would recommend to anyone.
2025年9月26日
Protyre Autocare - Dumfries からの回答
Hello Sue,
We would like to thank you for sharing your feedback regarding the service you received at our Dumfries branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I received a very good deal for tyres but….
I received a very good deal for tyres, fitting and adjusting the cars tracking through the Protyre website. Unfortunately they couldn’t do the tracking as my car has adaptive cruise control etc. They said they were going to refund the cost of the tracking, it never happened. Also, the 2 front tyres I had replaced had different pressures in them. On the way home the tyre pressure warning light appeared. One had 38 psi and the other had 30 psi when it should be 32psi.
2025年9月24日
Protyre Autocare - Dumfries からの回答
Dear APM,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager, he will investigate this at the centre and will be in touch with you as soon as possible.
Kind regards,
Eddie
Customer Care - Protyre
Quick and easy.
No problems here, ordered 2 tyres online. Booked fitting date and time. They were running behind a little late at the time but tyres fitted with ease and drove away. Will be happy to use again.
2025年9月10日
Protyre Autocare - Dumfries からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Had puncture but got us back on the…
Had puncture but got us back on the road with new tyre, great service.
2025年9月17日
Very friendly and helpful staff
Very friendly and helpful staff, but quite a long wait which I wasn’t warned about
2025年9月12日
Protyre Autocare - Dumfries からの回答
Dear Mr Hill,
Thank you for leaving us a review.
We are pleased that you found the team in centre to be friendly and helpful. However, we are sorry to hear that you had a longer than expected waiting time.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Okay dokey 👍
2025年9月10日
Great garage with great people
Great garage with great people. Helped our family with sourcing the right tyre for my car quickly and efficiently so we could enjoy the rest of our only family holiday. Keiran & Faye, a credit to tyre services in the Borders. Thank you . Rick W and family .
2025年9月3日
Very welcoming when we entered the…
Very welcoming when we entered the office. Advised us the cost of the tyres available and very quickly new tyres were fitted
Great service wouldn’t go anywhere else in Dumfries
2025年9月3日
Helpful staff
2025年8月29日
Free tyre check
I used the free tyre check option and booked online. It was easy to book and the members of staff I dealt with were courteous and professional
2025年8月27日
No Hassle fast and efficient
2025年8月27日
I couldn't finalise my purchase on my…
I couldn't finalise my purchase on my Samsung phone and had to use a laptop.
Denton's Tyre service did a great job.
2025年8月27日
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