Protyre Autocare - Dumfries レビュー 

1,230
•
TrustScore 5段階評価の5

4.8

Annan Road, Dumfries, DG1 3JX Dumfries, Scotland, GB

•

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5つ星のうち5の評価

Having used Protyre Autocare for many years, I highly recommend them, their service is always quick, reliable, and affordable. While there, I noted the polite manner of the reception helping an eld... もっと見る

企業が回答しました

5つ星のうち5の評価

Staff carried out work in a professional manner,and pointed out a defect to car I never knew existed. I have been a customer of Kwik fit for years, however after my experience at pro tyre I will be us... もっと見る

企業が回答しました

5つ星のうち5の評価

Credit where it's due. On two previous occasions they told me that I didn't quite need my front tyres changed yet. This was after I had been told I needed them changed by by a multinational company, a... もっと見る

5つ星のうち5の評価

After complaint to Protyre Autocare Dumfries it was explained to me there had been a communication error between myself and the company. The manager contacted me and explained the error. I was then in... もっと見る

企業が回答しました


企業情報

  1. タイヤ専門店
  2. ・
  3. カー バッテリー販売店
  4. ハイヤー サービス
  5. ブレーキ専門店
  6. ホイール アライメント サービス
  7. 車検場

当該企業による記述

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

連絡先

  • Annan Road, Dumfries, DG1 3JX, Dumfries, Scotland, 英国

  • 01387 254433

4.8

優良

TrustScore 5段階評価の5

1230件のレビュー

5つ星
4つ星
3つ星
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1つ星

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4.8

すべてのレビュー

(1,230)

過去12か月のレビュー数: 33,081件

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5つ星のうち5の評価

Protyre Autocare Review

Having used Protyre Autocare for many years,
I highly recommend them, their service is always quick, reliable, and affordable. While there, I noted the polite manner of the reception helping an elderly gentleman check his tyre pressures.
Combined with the fast, efficient work of the team on the shop floor, they are a fantastic company that I will continue to use.

2026年11月5日
自発的なレビュー
Protyre Autocare - Dumfries ロゴ

Protyre Autocare - Dumfries からの回答

Hello Customer,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Excellent service and customer care…

Excellent service and customer care -thank you

2026年10月28日
Protyre Autocare - Dumfries ロゴ

Protyre Autocare - Dumfries からの回答

Hello Mrs McCormick,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Easy booking

Easy booking, quick delivery and quick efficient, friendly, service at the garage.

2026年10月28日
Protyre Autocare - Dumfries ロゴ

Protyre Autocare - Dumfries からの回答

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Great service

Great service, quick, friendly and easy booking and well priced. Would highly recommend.

2026年10月28日
Protyre Autocare - Dumfries ロゴ

Protyre Autocare - Dumfries からの回答

Hello Tom​,

We would like to thank you for sharing your feedback regarding the service you received at our Dumfries branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Great on price

Great on price. Fitted quickly, polite and business like.

2026年10月26日
Protyre Autocare - Dumfries ロゴ

Protyre Autocare - Dumfries からの回答

Hello Paul,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Excellent service

Excellent service

2026年10月23日
Protyre Autocare - Dumfries ロゴ

Protyre Autocare - Dumfries からの回答

Dear Mr Wilson,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the polite, prompt, and highly capable assistance you received from our team at our Dumfries branch.

We appreciate your business and hope to see you again in the future.

Kind regards
Kayliegh
Customer care - Protyre

5つ星のうち5の評価

Tyres changed and was back on the road…

Tyres changed and was back on the road within half an hour. Really good service

2026年10月19日
Protyre Autocare - Dumfries ロゴ

Protyre Autocare - Dumfries からの回答

Hello Harry,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Great service as usual

Great service as usual. Friendly staff, fair price.

2026年10月12日
Protyre Autocare - Dumfries ロゴ

Protyre Autocare - Dumfries からの回答

Hello Lynn,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Friendly helpful staff

Friendly helpful staff. Quick efficient service.

2026年10月7日
Protyre Autocare - Dumfries ロゴ

Protyre Autocare - Dumfries からの回答

Hello Mrs Cook,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Very courteous,helpful,early appointment and…

Very courteous,early appointment and good all round service.

2026年10月5日
Protyre Autocare - Dumfries ロゴ

Protyre Autocare - Dumfries からの回答

Hello Mr MacColl,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち1の評価

I paid 129.20 for 2 tyres and front…

I paid 129.20 for 2 tyres and front wheel tracking a fortnight ago.The tyres cost about 50 pounds each the tracking was discounted.Today I had a puncture and tyre could not be repaired.I was charged 80.96 for one identical tyre that was 50 pounds two weeks ago and is still that price advertised online.I have used the Dumfries branch for years without complaint but will now shop elsewhere.9

2026年9月23日
Protyre Autocare - Dumfries ロゴ

Protyre Autocare - Dumfries からの回答

Dear Customer,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that your concerns will be investigated into and a manager will be in touch as soon as possible to discuss this further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

5つ星のうち5の評価

Just a very good service

Just a very good service - as anticipated.
Many thanks.

2026年9月28日
Protyre Autocare - Dumfries ロゴ

Protyre Autocare - Dumfries からの回答

Hello Ian,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

The work was carried out quickly and…

The work was carried out quickly and efficiently. Staff were very helpful.

2026年9月21日
Protyre Autocare - Dumfries ロゴ

Protyre Autocare - Dumfries からの回答

Hello Mr Oneill,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Sociable reception

Sociable reception. Sound professional advice. Speedy resolution. Surprisingly good value.

2026年9月10日
Protyre Autocare - Dumfries ロゴ

Protyre Autocare - Dumfries からの回答

Hello Customer​,

We would like to thank you for sharing your feedback regarding the service you received at our Dumfries branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Excellent

Quick and helpful very pleasant staff

2026年9月2日
Protyre Autocare - Dumfries ロゴ

Protyre Autocare - Dumfries からの回答

Hello Mrs Walker,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Knowledge staff

Knowledge staff, great job.

2026年9月2日
Protyre Autocare - Dumfries ロゴ

Protyre Autocare - Dumfries からの回答

Hello Customer,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Puncture repair

Prompt efficient service as per normal

2026年8月28日
Protyre Autocare - Dumfries ロゴ

Protyre Autocare - Dumfries からの回答

Hello James,

Thank you for taking the time to leave us this wonderful 5-star review. We are so pleased to hear that you consistently receive prompt and efficient service from our team at Dumfrie. We appreciate your continued support.

Best regards,
Eddie
Customer Care - Protyre

5つ星のうち5の評価

Staff carried out work in a…

Staff carried out work in a professional manner,and pointed out a defect to car I never knew existed. I have been a customer of Kwik fit for years, however after my experience at pro tyre I will be using there services in future. A credit to the tyre fitting industry without a doubt.

2026年8月11日
Protyre Autocare - Dumfries ロゴ

Protyre Autocare - Dumfries からの回答

Hello Tom,

Thank you for taking the time to share your really positive feedback!

Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!

Kindest regards,
Georgia
Customer Care – Protyre

5つ星のうち5の評価

Fast efficient service

Fast efficient service

2026年8月17日
Protyre Autocare - Dumfries ロゴ

Protyre Autocare - Dumfries からの回答

Hello Claire,

Thank you very much for leaving us this 5 star review.

At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Dumfries branch.

We appreciate your business and hope to see you again soon.

Kindest regards,
Georgia
Customer Care – Protyre

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