Booked my car in to have the front tyres replaced. It was easy to park & the staff provide an excellent service. There's a small reception area where you can have a coffee while you wait. The garage a... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Booked my car in to have the front tyres replaced. It was easy to park & the staff provide an excellent service. There's a small reception area where you can have a coffee while you wait. The garage a... もっと見る
企業が回答しました
Excellent customer service from the team here, 3rd time using Protyre in Durham in the last 6 months and very happy with the result. Knowledge and customer service are consistently good. Excellent us... もっと見る
Shopped around for decent tires and these were great for price and availability. Also got front tracking done for half price. Impressed with the service although I did get a puncture before i got home... もっと見る
Great experience on both occasions I have used the garage. The lads who work there are friendly polite and extremely knowledgeable. Sometimes it can be intimidating going to a garage with no knowledge... もっと見る
当該企業による記述
当該企業による記述
Pit Lane, Newton Hall, DH1 5HH, Durham, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Easy booking. Good service for MOT.
A larger parking area would make it perfect.
Great garage, use these for MOT & Maintenance, honest and fair, everything you want from a garage
Easy booking, pleasant greeting and efficient transaction on the day. Clean premises and a suggestion of a free tyre check in a few months. Will definitely be back
Friendly services at a great price. Easy online booking. Overall a good experience so I would definitely come back when more work is needed

Protyre Autocare - Durham からの回答
Staff are always helpful and do a good job. They keep you informed throughout the work.

Protyre Autocare - Durham からの回答

Protyre Autocare - Durham からの回答
Really easy to book an appointment. Staff were friendly and very quick getting the job done. Thankyou
Value for money, quick turnaround and customer friendly.
Avoid like the plague over priced - another example, my mrs took her car in one year only 1 advisory windscreen wipe nothing else - the next year took it in didn’t replace the wiper but it magically fixed itself yet failed on half a dozen other issues & they priced it just under £1300 ridiculous & it had over that year done less than a 1000 miles took it to another garage who said that that was very harsh & that at worst should have been an advisory for less than half the items listed - took another vehicle for breaks & disks over £300 as I took them for there word then out of curiosity afterwards got a quote the cheapest was over a £100 less so if you want your eyes taken out with smile go there but if you value honesty & piece of mind stay well clear - another example took my car in for suspension. got it back with over an extra 70miles on the clock when asked about the extra miles the answer we had to check the suspension - they must of taken it out in sports mode nearly half a tank petrol gone so you have been warned

Protyre Autocare - Durham からの回答
Took up the offer of £10 discount for summer MOT and paid on line. Not able to apply code at checkout but centre sorted out for me no problem. Returned the car for necessary work after failing MOT. Centre only gave me first sheet of invoice which didn’t show full bill. Also charged me again for the MOT. I called to query and email sent with full bill and allegedly refund applied for second MOT charge in centre. Queried no refund at centre the following Monday advised that they would speak to head office and call back 4:30 same day. Call not returned. Today I have been given 4 different phone numbers 1 from google and 3 internal before getting through. My refund had not been requested and authorisation is now being sought from the area manager. I am sure the work is fine but customer service is lacking. I have added another star as my query has been resolved today and the centre has called me also I have had an update from customer service

Protyre Autocare - Durham からの回答
Newly purchased car, climate control did not work. Booked up on a Saturday night, job was done Monday morning. Ice cold, Thanks.
Good bunch of lads at Darcy’s… always professional with honest pricing
Friendly and courteous. Very informative over the work that they carry out. Keep you upto date with any extra work that may need doing. A very reliable garage, definitely recommend them..... 👍🏼
Great price for tyres, made appointment for fitting completed in 40 minutes friendly staff. Deducted a point for leaving that white stuff around 2 of the tyres.
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