The team were very helpful and upfront regarding new problems that they found, and then showed me. We were notified about how long the work going to take, allowing us to go and do other things, and wa... もっと見る
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レビュアーのコメントを見てみましょう
I ordered a tyre online and got an appointment for the following afternoon, I arrived for my appointment but unfortunately my tyre hadn't arrived. I sat watching TV and drinking free coffee waiting fo... もっと見る
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My car had its MOT and needed new tyres, which were booked in to do a couple of days later. As always everyone is friendly and knowledgeable and always offer a variety of appointments. They always tel... もっと見る
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I visited Protyre Fareham on 5th-6th October for an MOT and service and was very pleased with the experience. Jason was friendly and kept me updated throughout, so I always knew where things stood... もっと見る
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企業情報
Protyre Autocare - Fareham Russel Place について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Russell Place, Fareham, PO16 7SE, Fareham, Hampshire, 英国
- 01329 220743
4.8
優良
1508件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Service was very good
Service was very good, they did exactly what I hoped they would. No dramas and gave me a detailed breakdown of what I will probably need going forward
2026年10月10日
Protyre Autocare - Fareham Russel Place からの回答
Hello Jason,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service! I’ll be back!!
I was very impressed with the service during my recent brake repairs. The team provided excellent customer service and kept me well informed throughout the day with clear, regular updates on the progress of the work. Communication was great from start to finish, which made the whole experience stress-free. Highly recommended.
2026年10月14日
自発的なレビュー
Protyre Autocare - Fareham Russel Place からの回答
Hello Matthew,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The time to change my 2 tyres on 2…
The time to change my 2 tyres on 2 occasions now is far to long, You have a 45 minute slot and it always take far longer by at least another 30 mins. I accept they can be busy but so why do the staff say 45 minutes when it clearly wont happen in this timscale.. Supposed to happen as a waiting appointment. Very poor.
2026年10月14日
Protyre Autocare - Fareham Russel Place からの回答
Dear Paul Janaway ,
Thank you for your feedback . We are sorry to hear that your recent visit to our Fareham Russel Place branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
They did a thorough digital reading on…
They did a thorough digital reading on my car and found the problem was not my transmission but the auxiliary battery which they changed and my car is now running as it should.
2026年10月12日
Protyre Autocare - Fareham Russel Place からの回答
Hello Keith,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent services.
This is not my first visit to Protyre and will not be the last.I booked online for the wheel alignment service,which makes things so much easier.The work was carried out and was as usual excellent,the staff are very helpful and friendly.I will be returning when my tyres need replacing.I can only recommend there services provided.
2026年10月8日
Protyre Autocare - Fareham Russel Place からの回答
Hello John,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Swift, Efficient and friendly service.
Always polite staff, informative advice and friendly service.
2026年10月9日
Protyre Autocare - Fareham Russel Place からの回答
Hello Ros,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very friendly welcome
Very friendly welcome
Very prompt service with no hidden extras what we paid on booking was great value
2026年10月7日
Protyre Autocare - Fareham Russel Place からの回答
Hello Catherine,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly, well-communicated MOT and service at Protyre Fareham
I visited Protyre Fareham on 5th-6th October for an MOT and service and was very pleased with the experience. Jason was friendly and kept me updated throughout, so I always knew where things stood.
He was flexible about drop-off, letting me bring the car in at a time that suited me. The work was completed the same day, and the car was kept inside the garage overnight, which gave me peace of mind on security. The final cost was more than reasonable.
Clear communication, a straightforward process and a helpful manner. I'd happily use Protyre Fareham again and would recommend them to others.
2026年10月6日
自発的なレビュー
Protyre Autocare - Fareham Russel Place からの回答
Hello Josh,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Fareham Russel Place からの回答
Hello Mr Barnard,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
Website was easy to navigate and I purchased my tyres and booked my appointment online.
When I turned up everything was ready and waiting, simple and easy booking in.
I didn't catch the name of the man on reception but he was amazingly helpful and friendly, made me feel comfortable and at ease and would not hesitate in returning to ProTyre Fareham.
2026年9月30日
Protyre Autocare - Fareham Russel Place からの回答
Hello Miss Fitzpatrick,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I have used pro tyre fareham for tyres…
I have used pro tyre fareham for tyres and mot this year . Recommend to me by my son who is in the motor trade .
Drew and his team at Fareham are polite helpful friendly and great service is always served.
2026年9月30日
Protyre Autocare - Fareham Russel Place からの回答
Hello Jackie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Everything was dealt with courteously…
Everything was dealt with courteously and professionally at a reasonable price.
2026年9月30日
Protyre Autocare - Fareham Russel Place からの回答
Dear J Gennings,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from our team at our Fareham Russel Place branch.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Wouldn't go anywhere else!
Our Skoda needed it's annual MOT and having had excellent service from Protyre we were always going to head to them first.
As usual, Jason and his team communicated well, explained the issues thoroughly and replaced products we needed in impeccable time. Thank you.
2026年9月21日
自発的なレビュー
Protyre Autocare - Fareham Russel Place からの回答
Hello Mr Agate,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Helpful and friendly staff
Helpful and friendly staff. The price was also very competitive with others in the area.
Took my other car to them a few days later to investigate a slow leak on one tyre and they quickly sorted that too.
Will be using them in future for tyres and MOT's etc.
2026年9月30日
Protyre Autocare - Fareham Russel Place からの回答
Hello Andy,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
An imperfect car problem dealt with perfectly
It wasn't an easy journey from dropping our car off for an MOT to getting the keys back what turned out to be the best part of three days later but the team at Protyre were great at keeping us updated and advising on the options and best course of action at all times. Special thanks to Jason who was particularly proactive in keeping us informed. It was hard but the problem was not one of their making. The solution was though and it was handled as well as we could have hoped and with good humour all the way to us picking up our keys and driving off again!
2026年9月22日
Protyre Autocare - Fareham Russel Place からの回答
Hello Mr Shembry,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Fareham Russel Place からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Fareham Russel Place からの回答
Hello Newrick,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
The way I was kept informed by the…
The way I was kept informed by the manager and staff treated as a valued customer very nice team
2026年9月28日
Protyre Autocare - Fareham Russel Place からの回答
Hello Alan,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Fareham Russel Place からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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