I spent some time price checking where I could get my car air con re gassed and not only was Protyre Autocare the cheapest, they also had 25% off. The engineer on the day was really friendly and e... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I had an engine warning light come up on my car's display. I reported it to Protyre and they booked me in for the following day. They diagnosed the problem, ordered a replacement part, fitted it and r... もっと見る
企業が回答しました
The staff were pleasant, efficient and very professional. There was no attempt to sell me anything I didn't really need or carry out any work that was unnecessary, quite the opposite (part repaired n... もっと見る
企業が回答しました
Tyres are usually only a once every few years purchase so it was good to find a company that treats all customers equally well. The staff were professional and informative on the day. Booking a slot... もっと見る
企業情報
Protyre Autocare - Fareham Russel Place について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Russell Place, Fareham, PO16 7SE, Fareham, Hampshire, 英国
- 01329 220743
4.7
優良
1446件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service in topping up my A / C system
Booked a time slot over the web, turned up for the hour ac service and received highly professional & courteous help from check-in to check out. Highly recommended.
2026年7月22日
Protyre Autocare - Fareham Russel Place からの回答
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Kept waiting 4 hours for a service and…
Kept waiting 4 hours for a service and had to pro actively ask for updates instead of the information being offered. Staff more worried about chatting amongst themselves. Never again.
2026年7月22日
Protyre Autocare - Fareham Russel Place からの回答
Dear Mr Robinson,
Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience.
We can confirm that your concerns have been raised. A manager will investigate into this matter and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Great service as usual from Protyre
Great service as usual from Protyre. Good price for my Goodyear tyres via their current promotion. Many thanks!
2026年7月20日
Protyre Autocare - Fareham Russel Place からの回答
Hello Mr Holt,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
All round good team
Prompt attention, cheerful, polite, thorough and detailed in the explanation of the job's findings.
2026年7月16日
Protyre Autocare - Fareham Russel Place からの回答
Hello Ian,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Jason is very knowledgeable on the best tyres for my vehicle.
As soon as i walked in, they were very professional and polite. The service was amazing. I was informed that i needed two front tyres. And they arranged for my tyres to be fitted the day and time that suited myself. And explained the best tyres that would benefit my vehicle. I would recommend. Thanks.
2026年7月13日
Protyre Autocare - Fareham Russel Place からの回答
Hello Darren,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Fareham Russel Place からの回答
Hello George,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
very friendly staff,aircon in the…
very friendly staff,aircon in the waiting room,fitter was 1st class,tyres good price .
2026年7月15日
Protyre Autocare - Fareham Russel Place からの回答
Hello Michael,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always so helpful
Always so helpful. Fab service every time. Had a lot of problems with tyres recently (pot hole, screw etc) driven car straight to garage and helped me instantly. Wouldn’t go anywhere else.
2026年7月15日
Protyre Autocare - Fareham Russel Place からの回答
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
My Tyres…
I was shown the problem with my Tyres that I had and I was also given a price for the replacement like for like I was also given a price of a very suitable matched like for like very knowledgeable manager and would recommend Pro ties
2026年7月13日
When I forgot my MOT appointment they…
When I forgot my MOT appointment they phoned me up and offered another appointment later that day. Great service, thanks guys.
2026年7月9日
Protyre Autocare - Fareham Russel Place からの回答
Hello Paul,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Fareham Russel Place からの回答
Hello Natalie,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Fareham Russel Place からの回答
Hello Marc,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Fareham Russel Place からの回答
Hello Nigel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Easy to order tyres online
Easy to order tyres online. Good prices. Kept informed of progress of the work.
2026年7月8日
Protyre Autocare - Fareham Russel Place からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
2026年7月8日
Protyre Autocare - Fareham Russel Place からの回答
Hello Malcolm,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service
The staff were pleasant, efficient and very professional. There was no attempt to sell me anything I didn't really need or carry out any work that was unnecessary, quite the opposite (part repaired not replaced). In my experience most garages try to "up" the cost wherever possible. Protyre don't do that.
I would recommend them to anyone.
2026年7月6日
Protyre Autocare - Fareham Russel Place からの回答
Hello Mr Il Paling,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent customer service
Excellent customer service
Friendly , honest staff and excellent prices . Have used for tyres and mot will definitely continue to use Protyre Fareham
2026年7月3日
Protyre Autocare - Fareham Russel Place からの回答
Hello Jackie,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Generating work by quote on a female?
My partner had to wait to have two tyres fitted despite having an appointment. She watched as customers known by name to the staff seemed to get their work done quicker. The guy behind the desk complained that he had loads of work to do, which was not my partner's issue. She was told that the n/s/f cv boot needed replacing at a cost of £333. I looked at the cv boot and couldn't find anything wrong, but I cut it off just in case there was something I could not see, but I still couldn't find anything wrong. I fitted the new cv boot, and reflected on my waste weekend.
2026年7月3日
Protyre Autocare - Fareham Russel Place からの回答
Dear Mr Russ Bissett,
Thank you for bringing these concerns to our attention. We are truly sorry to hear about your partner's experience with the wait time and the concerns regarding the CV boot assessment. We can confirm that this has been raised further with management, they will investigate and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Took my son’s car in for its MOT the…
Took my son’s car in for its MOT the service was friendly and fast. Kept up to date on car progress and given a price for work needed to be done. All work completed and new MOT by the end of the same day.
2026年7月3日
Protyre Autocare - Fareham Russel Place からの回答
Hello Donna,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Fareham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The guys at Fareham sorted my air con…
The guys at Fareham sorted my air con in my mini countryman and did a great job fast and efficient thanks
2026年7月3日
Protyre Autocare - Fareham Russel Place からの回答
Hello Stephen,
We would like to thank you for sharing your feedback regarding the service you received at our Fareham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。