Second time I've used this garage and first time ordering tyres from protyre online. Really impressed. Easy to use website. Straightforward experience. Polite and efficient staff. Great value for mone... もっと見る
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The booking process online was very easy. The staff at Protyre were friendly and professional. I felt confident that the work would be done well and as advertised. Price-wise, they were very competi... もっと見る
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Once again, Gavin and Bert were great. Always pleasant to deal with, especially if anything needs explaining - I never get treated as a nuisance, no matter how daft the question. Because of their won... もっと見る
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I have been using Protyre Faringdon for approx 10years. The staff are friendly and happy to help when they can. I feel as an older alone lady that the staff always are honest and give me good advice... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Faringdon について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
31 Park Road, Faringdon, SN7 7BP, Faringdon, Oxfordshire, 英国
- 01367 240634
4.8
優良
925件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great service can’t fault them
2026年1月16日
Very enjoyable experience very helpful…
Very enjoyable experience very helpful good manners always there to help if you had any questions I would thoroughly recommend Pro tire xx
2026年1月14日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Protyre Autocare - Faringdon からの回答
Hello Mr Foster,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Website and communication poor
Very disappointed with the communication. Firstly on the website secondly at the branch.
I booked a time slot on the website where there were multiple slots with a 2 hour slot. I took this to understand that my service would take 2 hours no mention on website of why different.
Then attended branch 10 minutes early keys taken all seems fine.
Only to return 30 minutes early to be told we need to keep the car all day as there were 4 cars before me and my car still hasn’t even gone in yet.
I can understand a first come basis etc and if was advised it was an all day drop off I would be aware.
Worry is website very misleading by offering multiple same time slots assuming more than one mechanic.
Secondly not to be advised on arrival even more concerning.
I have now had to rebook for the 29th
Please sort out your website and make it clear what your booking.
2025年12月19日
自発的なレビュー
Protyre Autocare - Faringdon からの回答
Dear Mr J Edward,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
The are quick
The are quick, give good advices and they are friendly. Always there to help
2025年12月17日
Honest and professional service.
Honest, efficient and professional service. With your safety first and foremost.
2025年12月15日
Protyre Autocare - Faringdon からの回答
Dear Mr Diaz
We're happy to hear that you found our service honest, efficient, and professional at our Faringdon branch.
We appreciate you acknowledging our commitment to your safety.
Thank you for your feedback!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer Care - Protyre
Great service as always, but discount wasn’t applied on checkout!
Booked an MOT online during Black Friday offer. The £10 discount that was supposed to be applied on checkout didn’t materialise, hence giving 4 stars instead of 5, but the experience at the garage was great, as always … and my car passed the MOT too!
2025年12月15日
Polite and on time
2025年12月12日
Good advice when I got two tyres fitted…
Good advice when I got two tyres fitted booked and pay for tracking aswell for the front. Gents there was honest and explained things are worn and need doing 1st as it would be a waste....car has new suspension all round. Hope to re book tracking soon.....been in the motor trade for 25 plus years good to see honest advice and not just up sale or take my money......the service I received i will be going back to Farringdon branch. Protyre needs to invest in the people they have there and give the site a fresh look....
2025年12月2日
Protyre Autocare - Faringdon からの回答
Hello Jonny,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant prices and service they dealt…
Brilliant prices and service they dealt with my Jag XK very efficiently.
Highly recommended.
2025年12月10日
Protyre Autocare - Faringdon からの回答
Hello Steve,
We would like to thank you for sharing your feedback regarding the service you received at our Faringdon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Faringdon からの回答
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our Faringdon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Carterton was better
2025年2月17日
Protyre Autocare - Faringdon からの回答
Dear Berry,
Thank you for taking the time to raise your concerns. We are sorry to hear that you are not happy with your recent visit to our Faringdon branch.
We can confirm that this has been raised with the Area Manager who will make contact with you in due course to discuss your experience in further detail.
Kindest regards,
Georgia
Customer Care - Protyre
Great experience- November 2025
Great experience- ordered online for 2 tyres with a good price to be fitted with a slot available the following day and all completed quick and easy. Will be returning in the future!
2025年12月3日
Protyre Autocare - Faringdon からの回答
Hello Alex,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I got a flat and despite a very busy…
I got a flat and despite a very busy schedule, they sorted the tyre the same day. Wonderful service!
2025年12月3日
The service was both prompt and…
The service was both prompt and efficient, and the staff members were very courteous. We will certainly plan to return next year.
2025年11月26日
Protyre Autocare - Faringdon からの回答
Hello Mr Perks,
We would like to thank you for sharing your feedback regarding the service you received at our Faringdon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service soon sorted out the issue
2025年11月26日
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