Second time I've used this garage and first time ordering tyres from protyre online. Really impressed. Easy to use website. Straightforward experience. Polite and efficient staff. Great value for mone... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
The booking process online was very easy. The staff at Protyre were friendly and professional. I felt confident that the work would be done well and as advertised. Price-wise, they were very competi... もっと見る
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Once again, Gavin and Bert were great. Always pleasant to deal with, especially if anything needs explaining - I never get treated as a nuisance, no matter how daft the question. Because of their won... もっと見る
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I have been using Protyre Faringdon for approx 10years. The staff are friendly and happy to help when they can. I feel as an older alone lady that the staff always are honest and give me good advice... もっと見る
企業が回答しました
企業情報
Protyre Autocare - Faringdon について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
31 Park Road, Faringdon, SN7 7BP, Faringdon, Oxfordshire, 英国
- 01367 240634
4.8
優良
925件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quality service
excellent service from very competent people, Gavin is a credit to the company.
2025年11月17日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Great service
Great service, fast and efficient, always friendly and explain any work needed prior to the work taking place. Will always offer different budget options too
2025年11月14日
Protyre Autocare - Faringdon からの回答
Hello Emma,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Disappointed
I booked a 9.30 slot to have two tyres fitted. I arrived about ten minutes before, to be told that there were several people in the queue ahead of me. I was asked whether I was busy and could come back - or I could wait and it might be about 12.00 before I could be seen. There was no apology; no recognition that I had booked a time and had arranged my day round it.
I ended up going back at 3 and my tyres were fitted.
I’m so disappointed. I’ve had good service before but based on this latest experience, would not choose to use my local Pro-tyre again.
2025年11月12日
Protyre Autocare - Faringdon からの回答
Dear Claire ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Faringdon branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Protyre Faringdon always do great job
Protyre Faringdon always do great job! My go to for service, MOT and any tyre/break questions. Great team, always adressing only what is needed, friendly and efficient.
2025年11月10日
Lovely people look after you very well…
Lovely people look after you very well explains what’s wrong with your car and tells you what needs to be done and what they are going to do keep up the good work boys
2025年11月10日
Protyre Faringdon - Easy to deal with...
It was easy to book and MOT slot at a time to suit my availability, the team were welcoming, friendly and efficient.
2025年11月4日
Great service as always
Quick, fast and polite service
Recommend the garage in Faringdon Oxon
2025年10月31日
Protyre Autocare - Faringdon からの回答
Hello Neal,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Faringdon
The staff at Protyre Faringdon are second to none they bend over backwards to help you and are very reasonably priced for the work they do
My daughter is in there quite regularly and they are always friendly and ‘sorts out’ her problems efficiently and quickly
2025年10月27日
Protyre Autocare - Faringdon からの回答
Hello Christopher,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Faringdon からの回答
Hello Mr Foster,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quality workmanship ,great friendly…
Quality workmanship ,great friendly staff ,especially Gavin!
Would highly recommend
2025年10月24日
Protyre Autocare - Faringdon からの回答
Hello Mr Simon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Quick and Efficient Service
2025年10月22日
Protyre Autocare - Faringdon からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Average
Average, nothing outstanding, nothing seriously bad. Price similar to other local garages everything considered. Booking on line has technology issues, had to phone to get what I wanted which should not have been an issue.
One of two local garages I would use when needed, neither are perfect so a satisfactory 3 stars for either of them.
2025年10月21日
Protyre Autocare - Faringdon からの回答
Dear Richard ,
Thank you for sharing your experience . We are sorry to hear that your recent visit to our Faringdon branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Good quick service 10 out of 10
2025年10月22日
Great staff
Great job done, the tech who did it should get a payrise, excellent attention to detail
2025年10月20日
Protyre Autocare - Faringdon からの回答
Dear Terry Manson
We appreciate you sharing your feedback regarding the service you received at our Faringdon branch.
We're so glad to hear that you were impressed with the work and attention to detail.
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care- Protyre
Very pleasant experience
Very pleasant experience. Polite, friendly and did the job within the time stated.
We will be using their services in the future.
2025年10月15日
Protyre Autocare - Faringdon からの回答
Hello Keith,
We would like to thank you for sharing your feedback regarding the service you received at our Faringdon branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Very efficient…very impressed
Despite being busy…was on time with booking schedule ie no delays. Staff all polite and friendly…. Very impressed!
2025年10月15日
Protyre Autocare - Faringdon からの回答
Hello Alan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Faringdon branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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