Excellent service and honest advice from a company that understands both customer service and their products. I ordered a full set of tyres via the Protyre online service and got a large discount as a... もっと見る
所在地
所在地を変更Unit 5, Trade City, Maylands Avenue, HP2 7EB Hemel Hempstead, Hertfordshire, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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We turned up at Kiplings this morning having got a dead battery over the weekend. We met with Roy working in Reception who advised that they could fit a new battery more or less straight away. We were... もっと見る
I recommend this car repair shop. I always have my service and inspections done there. Excellent communication; any additional faults found were quickly resolved after quick phone call to me. The esti... もっと見る
企業が回答しました
The staff were very helpful and did a good job at a reasonable price ans came out and showed me how they repaired the locking device of the boot.
企業が回答しました
企業情報
Protyre Autocare - Hemel Hempstead について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
Unit 5, Trade City, Maylands Avenue, HP2 7EB, Hemel Hempstead, Hertfordshire, 英国
- 01442 259665
4.5
優良
754件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service and honest advice…
Excellent service and honest advice from a company that understands both customer service and their products. I ordered a full set of tyres via the Protyre online service and got a large discount as a result along with a choice of fitting dates & times. The tyres were delivered to the workshop next day and fitted on time. Can't fault the whole procedure in any way and all the staff were knowledgeable, friendly and helpful. No hesitation to recommend them.
2026年7月6日
Booking easy efficient friendly staff
2026年6月29日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
really nice and helpful
really nice and helpful, extremely quick and great giving explanations
2026年7月3日
Protyre Autocare - Hemel Hempstead からの回答
Hello Tia,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Hemel Hempstead branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Hemel Hempstead からの回答
Hello Lindsey,
Thank you very much for leaving us this 5-star review. We are delighted to hear that your oil change was quick and that our Hemel Hempstead team were friendly and helpful. We appreciate your custom and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
The staff are very polite
2026年6月25日
Protyre Autocare - Hemel Hempstead からの回答
Hello Amelia,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Hemel Hempstead branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Staff were brilliant
Staff were brilliant. Clear in communications, helpful and friendly. The MOT service was efficient with a pleasant seating area for waiting. The booking service was easy.
2026年6月16日
Protyre Autocare - Hemel Hempstead からの回答
Hello Georgina,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Hemel Hempstead branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The staff were very helpful and did a great job…
The staff were very helpful and did a good job at a reasonable price ans came out and showed me how they repaired the locking device of the boot.
2026年6月22日
Protyre Autocare - Hemel Hempstead からの回答
Dear Bernard Coshall,
We are so glad to hear our team at our Hemel Hempstead branch provided helpful service and a reasonable price, even demonstrating the repair.
Thank you for your kind words!
We will look forward to welcoming you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Protyre Autocare - Hemel Hempstead からの回答
Hello Martin,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Hemel Hempstead branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Hemel Hempstead からの回答
Hello Ms Dillon,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Hemel Hempstead branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Autocare - Hemel Hempstead からの回答
Hello Adam,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Hemel Hempstead branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very professional service
Very professional service. I would definitely recommend this place.
2026年6月12日
Protyre Autocare - Hemel Hempstead からの回答
Hello GCarini,
We truly appreciate your 5-star review! We are delighted to hear you received professional service from the team in centre and would recommend us. Thank you!
Best regards,
Eddie
Customer Care - Protyre
Protyre Autocare - Hemel Hempstead からの回答
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Hemel Hempstead branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I recommend this car repair shop
I recommend this car repair shop. I always have my service and inspections done there. Excellent communication; any additional faults found were quickly resolved after quick phone call to me. The estimate was provided before the repair, and there were no surprises. The parameters before and after the adjustments were also shown. The car was returned on time, and everything was handled pleasantly and efficiently. Professional customer service.
2026年6月5日
Protyre Autocare - Hemel Hempstead からの回答
Hello Jakub,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Hemel Hempstead branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
The branch manager was rude
The branch manager was rude, had zero people skills, he spoke to myself and at least 3 other customers whilst I was there bluntly.
2026年5月23日
Protyre Autocare - Hemel Hempstead からの回答
Dear Paul,
Thank you for taking the time to bring this matter to our attention.
Customer service is important to us, and we always expect the highest quality from our team members, therefore we have raised your concerns with the Area Manager who will be in touch as soon as they can to discuss this further with you.
Kindest regards,
Georgia
Customer Care - Protyre
Friendly and warm welcome from staff
Friendly and warm welcome from staff. Felt I could completely trust them with my vehicle.
2026年5月27日
We will be back …
This is the second time we have visited this garage in Hemel for new tyres. We returned after a great first experience and Alex and the team didn’t disappoint on our return. Great service , great communication and nice choice of tyres. Thank you
2026年5月23日
I wanted to pay monthly
I wanted to pay monthly, in four months, but your system didn’t work, very disappointing
2026年5月25日
Protyre Autocare - Hemel Hempstead からの回答
Dear Mr Meluzzi,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Protyre Autocare Hemel Hempstead 12 May…
Protyre Autocare Hemel Hempstead 12 May 26
I was getting the two front tyres changed on my car. During the removal of my old tyres, one of the valves needed to be cut off the wheel due to corrosion. The valve is the type with a tyre pressure sensor. With the tyre off the wheel and the old valve sensor broken I was quoted £90 for a replacement sensor valve. If I chose to just have an ordinary valve fitted the warning light on the car dashboard would remain on. At this point I really didnt have much choice than go with the new sensor valve at £90 eventhough at the time I thought this was very expensive. Later I checked the retail cost of these sensor valves and they were priced between £45 and £55. I really feel that in the moment when I didnt have any choice I was charged an inflated price for the sensor valve. I wouldnt have minded paying a little bit more but nearly double the retail price is not customer friendly at all. Such a shame because up until that point my customer experience with Protyre had been very good. I have since been contacted by Protyre customer service, they listened to my complaint and offered a very agreeable solution. Sometimes things go wrong and whats important is how a company put it right. Thank you Stacey you did a great job resolving my complaint.
2026年5月20日
Protyre Autocare - Hemel Hempstead からの回答
Dear Spencer,
Thank you for notifying us of your concerns regarding the cost.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
I booked a date but then realised I…
I booked a date but then realised I need to change it so o phoned the centre that I had chosen and asked if I could change the day and yep they could fit me in and phoned when I need extra done to the car to confirm what had to be done and price and was all goo To go .
2026年5月20日
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