I took my daughters car to have the air con regassed. I was done on time and in a professional manner. The chap on reception was friendly and helpful. Really happy with the service I received.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Needed to regas our air con, used a groupon code. Very efficient procedure, we arrived 15 minutes early for our appointment, staff got straight on with the job. We were out within the hour, nice cold... もっと見る
企業が回答しました
Easy to book an appointment online. Also helpful when I phoned to see if they could help with a particular car issue. Friendly and polite. No nonsense. Rang promptly to say when my car was ready. No u... もっと見る
企業が回答しました
Protyre, Britannia Road Ipswich. Fast, efficient and friendly. Just had aircon service and re-gas today. Brilliant price. Perfect thanks 👍
企業が回答しました
企業情報
Protyre Autocare - Ipswich について
当該企業による記述
当該企業による記述
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
連絡先
8-10 Britannia Road, Ipswich, IP4 4PE, Ipswich, Suffolk, 英国
- 01473 723325
4.6
優良
1210件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Had motorcycle tyres supplied and…
Had motorcycle tyres supplied and fitted before , always had good service
2025年7月21日
Protyre Autocare - Ipswich からの回答
Hello Robin,
We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care - Protyre
Tyre was fixed on the time they booked it. Also got an advisory on my break pads, that I wouldn't of known,, great service
Got my tyre fixed the same day,,, quick and efficient,,,,
2025年7月18日
Protyre Autocare - Ipswich からの回答
Hello Scott,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Ipswich branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
Confidence is everything!!
Overall service not bad, however, customer service was extremely poor. Very little explanation to questions asked and very little patience with customers.
I’m not entirely convinced I received the service I paid for as brakes still feel exactly the same after brake fluid change?
2025年7月4日
Protyre Autocare - Ipswich からの回答
Dear Customer,
Thank you for taking the time to raise your concerns.
Customer service is important to us and we always try to make sure that it is at the best that it can be for all our customers, therefore we have brought this to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further with you.
Kindest regards,
Georgia
Customer Care - Protyre
My first time at this Protyre location
My first time at this Protyre location. Everything was done right. The car was taken in to be worked on straight away, the staff were very professional and efficient. I was shown my tyre wear and tracking details and given the option of whether I wanted my my tracking done at the same time (which I did as it was out of line). Very happy with the service I received. I would happily use them again.
2025年6月30日
Ease of dropping off and leaving car…
Ease of dropping off and leaving car accessible after closing to collect. Car left clean. Only reason not given 5 stars is whoever called me to confirm was very abrupt and told me I'd have to be earlier than the booking time
2025年7月2日
Great service 👍🏻
2025年6月30日
Good service
Got in the same day for an air con refill. Booked online and got a discount too! Handy as it was local to me.
Very professional and helpful. Air con in the waiting room too which was great as it was a hot day. Would recommend. Thanks!
2025年6月25日
Protyre Autocare - Ipswich からの回答
Hello Sara,
We're happy to hear that you had a positive experience with your air con refill. It's great you were able to book online and appreciate the discount. We're glad our service was both professional and convenient for you, and that you were comfortable in our waiting room. Thanks for recommending us!
Best regards,
Eddie
Customer Care - Protyre
Very quick service
Very quick service staff were very polite and apologised for a delay which wasn't significant.
2025年6月25日
They were ready for my appointment with…
They were ready for my appointment with no waiting time and rear tyre was fitted quite quickly whilst I was able to wait in the air conditioned waiting area.
They also advised on further repair work required.
2025年6月21日
Protyre Autocare - Ipswich からの回答
Hello Neil,
We're happy to hear that you experienced prompt service and a comfortable waiting area during your tyre fitting. We appreciate you mentioning the advice on additional repairs. Thank you for your positive feedback!
Best regards,
Eddie
Customer Care - Protyre
this was the best service ever
this was the best service ever , amazing people , very good and fast service, very clear
2025年6月18日
Fitted us in at very short notice and…
Fitted us in at very short notice and excellent service. Thank you!
2025年6月9日
Second MOT fail for ‘rust’ issues
Second MOT fail for ‘rust’ issues.
High turnover of staff give an indication of how this once good garage has lost its way. Never again boys. Good luck.
2025年6月16日
Protyre Autocare - Ipswich からの回答
Dear Customer,
Thank you for taking the time to raise your concerns. We are sorry to hear that you are not happy with the outcome of your recent visit to our Ipswich branch.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Went to get 4 new tyres
Went to get 4 new tyres. Process was quick. Didn't get ripped off like did at Kwikfit.
2025年6月11日
Great place
Lovely staff and very friendly. Very knowledgeable nothing too much trouble nice clean waiting area with tea and coffee available. Would definitely recommend them. Checked tyres and brakes as standard Reasonably priced too
2025年6月11日
Helpful team
Helpful team. I messed up a couple of times with my appointment and they were very accommodating
2025年6月11日
Excellent service ,thank you
2025年6月6日
Friendly and helpful as always.
2025年6月2日
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