Protyre Autocare - Ipswich レビュー 

1,209
TrustScore 5段階評価の4.5

4.6

8-10 Britannia Road, Ipswich, IP4 4PE Ipswich, Suffolk, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Needed to regas our air con, used a groupon code. Very efficient procedure, we arrived 15 minutes early for our appointment, staff got straight on with the job. We were out within the hour, nice cold... もっと見る

企業が回答しました

5つ星のうち5の評価

Easy to book an appointment online. Also helpful when I phoned to see if they could help with a particular car issue. Friendly and polite. No nonsense. Rang promptly to say when my car was ready. No u... もっと見る

企業が回答しました

5つ星のうち5の評価

Protyre, Britannia Road Ipswich. Fast, efficient and friendly. Just had aircon service and re-gas today. Brilliant price. Perfect thanks 👍

企業が回答しました

5つ星のうち5の評価

The booking process was easy, I done this over the phone. My vehicle was booked for an MOT and was taken in ahead of time. My MOT failed on one thing, but due to the fast action of the staff AND their... もっと見る

企業が回答しました


企業情報

  1. タイヤ専門店
  2. ブレーキ専門店
  3. カー バッテリー販売店
  4. 車検場
  5. ハイヤー サービス
  6. ホイール アライメント サービス

当該企業による記述

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

連絡先

  • 8-10 Britannia Road, Ipswich, IP4 4PE, Ipswich, Suffolk, 英国

  • 01473 723325

4.6

優良

TrustScore 5段階評価の4.5

1209件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(1,209)

過去12か月のレビュー数: 34,031

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5つ星のうち4の評価

Pleasant experience

I had a silver service and MOT on my car. The staff were very helpful and carried out the work quickly. With two discount codes offered on the website, whats not to like. I would use this company again.

2025年8月29日
5つ星のうち2の評価

Delay in getting a refund

Had to chase the garage for a refund three times before it was processed, not their usual good level of service.

2025年8月20日
Protyre Autocare - Ipswich ロゴ

Protyre Autocare - Ipswich からの回答

Dear K Bainbridge,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our  Ipswich branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

5つ星のうち5の評価

Professional services

Professional services, staff polite and friendly. Have used a number of times for tyre replacement and because of their service, range and efficiency I don’t go anywhere else.

2025年8月6日
5つ星のうち5の評価

A1 Customer Care

Customer service was at the forefront of Protyre Autocare - Ipswich staff. From excellent service to advising on the best course of action for jobs needing attention on the car, everything is geared to helping the customer. Straightforward and honest assessments leave you feeling that genuinely caring people are looking after your motoring maintenance needs.

2025年8月13日
5つ星のうち5の評価

A local business who realise what…

A local business who realise what people need at a reasonable price too

2025年8月13日
Protyre Autocare - Ipswich ロゴ

Protyre Autocare - Ipswich からの回答

Hello Richard​,

We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

5つ星のうち5の評価

The Protyre staff reliable & trustworthy

The Protyre staff in Britannia Rd., Ipswich are just so reliable and trustworthy. They discuss my annual visit MOT etc and explain everything to me, why and costs. My 15 year old diesel car comes away purring, still going strong. I'm going to run it as long as I can because replacing a car just because it's a non PC diesel in terms of environmentalism. The environment cost of replacing it just to look environmental friendly would cost a lot more to our planet in energy, use of materials than running it into the ground.

2025年8月8日
5つ星のうち1の評価

Poor customer service

The technician replaced the tyres and tried to align the steering but due to a defective track rod he couldn't do it. After a conversation,it was agreed that I would be contacted next Monday for an estimate for the necessary repairs or a refund of the alignment in case I refused the estimate . I wasn't contacted , I had to chase them for the estimate, then I didn't agree with it and asked for the refund which I was told that I would receive it until Tuesday of next week. Nothing happened. I won't use them anymore.

2025年7月30日
Protyre Autocare - Ipswich ロゴ

Protyre Autocare - Ipswich からの回答

Dear Fernando Sampaio,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

5つ星のうち4の評価

I took a wheel and tyre in with a screw…

I took a wheel and tyre in with a screw embedded in it and the crew told me to come back in about an hour and it would be plugged.
On the downside , when I came back to collect it I had hoped that they would refit the wheel as I cannot accurately gauge the torque when I refitted the wheel at home (plus it was heavy)

2025年8月4日
5つ星のうち4の評価

Competitively Priced

Service was prompt, punctual and competitively priced.
Fitting had been booked a few days earlier and tires were ready and waiting to go on my car. The fitters got to work shortly after I arrived and when completed wheel nuts were carefully torqued.

2025年7月23日
5つ星のうち5の評価

Very helpfulful caring and polite

Very helpfulful caring and polite

2025年7月23日
Protyre Autocare - Ipswich ロゴ

Protyre Autocare - Ipswich からの回答

Hello Mr Gilbert​,

We would like to thank you for sharing your feedback regarding the service you received at our Ipswich branch.

We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.

Many thanks again for taking the time to provide us with such positive feedback!

Kindest regards,
Georgia
Customer Care - Protyre

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